Service Features Clause Samples
The 'Service Features' clause defines the specific functionalities, tools, or capabilities that a service provider will deliver to the customer. It typically outlines the scope of services included, such as access to certain software modules, support levels, or integration options, and may specify any limitations or exclusions. By clearly listing what is and is not included, this clause ensures both parties have a mutual understanding of the service's offerings, reducing the risk of disputes over unmet expectations.
Service Features. Company Systems will offer the Core Service Features. Company Systems will also offer, at the written request of AT&T PCS, additional service features that AT&T PCS has notified the Company it will provide in a Majority of the Southeast Region, unless the Board of Directors reasonably determines that the provision of such additional features would be financially detrimental to the Company. Unless the Board of Directors makes such a determination, any such additional features shall be adopted within one hundred twenty (120) days after the request by AT&T PCS. The Critical Network Elements are set forth on Schedule XI.
Service Features. The Managed IAM with Accenture Services may include one or more of the following types of Services, each of which may be purchased by the Customer separately as specified in an Order: Identity Governance and Administration Services (IGA), Privileged Access Management (▇▇▇), and Access Management (AM). The features of IGA, ▇▇▇, and AM are described at www.managed-identity-and-access-management-with-accenture-service-terms.pdf (Managed IAM with Accenture Terms).
Service Features. 3.1 Power Lockable Cabinet: Lockable Cabinet contracts come with one (1) 20Amp / 120Volt circuit with Ethernet manageable power distribution unit. Addition power may be ordered at time of contract up to a maximum allowed by LightEdge. 120V power will include manageable power distribution units. 208V power will not include PDUs. Following initial installation, LightEdge may restrict the ability to add additional power circuits based on power and cooling consumption within the data center. Shared Collocation: A shared collocation contract provides one (1) 120V outlet with a maximum power draw of two (2) Amps. Up to one additional two (2) Amp power port may be ordered to provide redundant power. At no point shall more than two power ports be allocated to a single contracted device. All power ports are standard NEMA 5-15 outlets.
Service Features. Customer may request features or functionality not already offered through the Services. Unless Customer’s request is technologically or commercially impracticable, CoreWeave will provide those features or functionalities related to the Services to Customer, subject to the Parties executing a mutually agreeable separate Order Form or addendum to an existing Order Form with respect to such modified features or functionality where such Order Form or addendum shall set forth the amount that the fees for the Services will be increased, which shall be on a cost plus margin basis (where such margin shall be calculated in a manner similar to the calculation of fees for other Services). CoreWeave agrees not to modify any Technical Specification or any of the features, functionality or other aspects of the Services that are represented by the Technical Specifications without the prior written consent of Customer. CoreWeave may make identical replacement or like-kind modifications or substitutions to any of the features, functionality, hardware or other aspects of the Services; provided that such like-kind modification or substitution does not (i) delay delivery of the Services, (ii) adversely impact functionality, features, performance, security, availability, or otherwise diminishes the suitability of the Services for Customer, or (iii) modify or substitute a Technical Specification. To the extent it is necessary for CoreWeave to make like-kind substitutions or modifications that will, or could reasonably be expected to, change the Technical Specifications, then CoreWeave must obtain Customer’s prior written consent. In the event that CoreWeave declines a feature or functionality request due to impracticability and Customer disagrees with CoreWeave’s assessment, or in the event that Customer’s consent is required pursuant to the terms of this Section 2(b) and Customer does not consent, the Parties will meet within 10 days to discuss and mutually agree to a reasonable alternative. Nothing in this Section 2(b) shall relieve CoreWeave of its obligations to perform the Services in accordance with the specifications set forth in an Order Form, the Documentation, or the Service Level Objectives. For purposes of this Section 2(b), “Technical Specification(s)” has the meaning ascribed thereto in the applicable Order Form. [*].
Service Features. The Sendmarc add-on Service (Powered by SYNAQ) comprises, as applicable to the Client and specified in the Proposal the following features (service dependent): DMARC DNS Hosting − Clients create a single DNS change with their DNS provider to link their DMARC DNS record to a Sendmarc managed record. This is done by creating a CNAME or alias record pointing to a Sendmarc hosted record. Once completed, clients can manage their DMARC policy in real-time from the Sendmarc web application without needing to contact their DNS provider. SPF DNS Hosting − Clients create a single DNS change with their DNS provider to link their SPF record to a Sendmarc managed record. This is done by creating a CNAME or alias record pointing to a Sendmarc hosted record. Once completed, clients’ can manage their SPF policy in real-time from the Sendmarc web application without needing to contact their DNS provider. SPF Optimisation − SPF limits the amount of nested DNS hostname lookups in a single SPF record to a maximum of 10. These lookups are generally done when clients need to "include" 3rd party mail senders' records (e.g. marketing mail providers) in their own SPF records. Sendmarc increases this limit so that clients can include and therefore authorise more mail senders in a single SPF record. DKIM DNS Hosting − Sendmarc can host and publish DKIM keys for a client. Management and generation of new DKIM keys can be done directly from the web application when clients want to sign mail originating from new mail providers. DNS Change History − Provides an audit trail history of all DNS changes made for DMARC, SPF, and DKIM. Reporting − Reports can be viewed via the UI. More advanced packages will receive system notifications via email. Accessibility − Access to data via the UI and API (for advanced packages). Remote Support − Email and telephonic support for registered Users of Clients between Monday and Friday 8am – 5pm (excluding public holidays).
Service Features. 48 8.3 Quality Standards.......................................................... 48 8.4 No Change of Business...................................................... 49 8.5
Service Features. 3.1 All applicable Member services and coverage will vary based on the Plan and shall be as defined in the Exhibits.
Service Features. In addition to the features of the Service as described in Exhibit C, the Service shall also conform with the following requirements:
Service Features. The SYNAQ Securemail Service(s) comprises, as applicable to the Client and specified in the Proposal the following features (service dependent): Email filtering − Filtering of email for spam, viruses and phishing attempts. − Blocking of configured file types and emails based on size of email restrictions. - Additional risk mitigation against phishing attacks, specifically domain spoofing and whaling, using the ITP toolset, namely: Domain Anti-Spoof management, Executive Fraud Protection management and Protection Bypass management. - The risk and impact of URL based phishing, ransomware and malware attacks in emails are mitigated using LinkShield (URL threat protection). - Business rules and policies that effectively prevent the transmission of emails that contain sensitive and confidential information leaking out of the organisation via outbound email are introduced via Data Leak Prevention (DLP). - Sendmarc, powered by SYNAQ, is a service add-on to Securemail and is available in advanced and professional options. Email spooling − Spooling of email for up to 14 days if the destination mail server is unavailable. Smart host for bidirectional mail − Mail relay services offered. Mail relaying secured via a choice of (i) SMTP authentication or (ii) source IP address. Blacklists and Whitelists − Blacklists and Whitelists configuration to and/or from an email address and/or domain. Email Quarantine − Quarantine of emails classified as spam for 30 days and the ability to release emails from the quarantine. Reporting − The SYNAQ Securemail interface provides detailed reporting on o Audit trails of system events: includes user logins, reports generated, emails viewed and/or released from the quarantine. o Email analysis reports by domain, sending or recipient: includes percentage of email classified as clean email, spam, viruses; total data processed; total data delivered. o Sender / recipient analysis reports: includes breakdown of top senders or recipients by mail count and mail volumes. Spam training system − Ability to train the system to relearn email as clean or non- clean. Remote support − Email and telephonic support for registered Users of Clients between Monday and Friday 8am – 5pm (excluding public holidays). Critical system support 24 x 7 x 365 (1- hour response and 3-hour resolution time on system-wide critical errors). Administrator training − Administrator training for up to 2 administrators is available on request to be delivered at SYNAQ's offices....
Service Features. Frequency and number of collected containers.