Examples of the Service Level Agreement in a sentence
The Service Level Agreement (SLA) must be managed and customer satisfaction surveys conducted to measure the performance of the TMC.
The Service Level Agreement applicable to the RISE with SAP S/4HANA Cloud, PE Cloud Services is the Service Level Agreement for SAP HANA Enterprise Cloud; RISE with SAP S/4HANA Cloud, private edition; SAP ERP, private cloud edition; and SAP S/4HANA, extended edition (“SLA”), except the 99.5% System Availability service level in the SLA is replaced with 99.7%.
The Service Level Agreement for SAP Cloud Services applies to the Bundled Cloud Services.
The Service Level Agreement (SLA) shall be entered into concurrently with this Agreement between Directorate of Urban Local Bodies (DULB) and Selected Agency.
The Service Level Agreement as set forth in Exhibit 1 shall not be applicable to the Free of Charge Services.
The Service Level Agreement sets out the how those resources will be used to meet the requirements of each Area Committees in order to achieve the outcome of clean streets.
The Service Level Agreement ("SLA") for Virtual Contact Center is set forth in Section 4 below, which is made a part of this Agreement.
The Service Level Agreement (SLA) for Managed WLAN may be found at the following URL.
The Service Level Agreement would clearly specify the grounds of termination.
The Service Level Agreement for SAP Cloud Services applies to the Cloud Services, provided, however, the System Availability SLA for the Cloud Services is 99.9% per month.