Examples of the Service Level Agreement in a sentence
The Service Level Agreement will set out the different provisions applicable to A Members and B Members.
The Service Level Agreement (SLA) must be managed and customer satisfaction surveys conducted to measure the performance of the TMC.
The Service Level Agreement (SLA) shall take effect on the date of signature hereof by both Parties, and shall remain in force for a period of two years which may be renewed/ extended on the same terms and conditions for one more year or part thereof on satisfactory performance at the sole discretion of the Corporation.
The Service Level Agreement (SLA) shall be entered into concurrently with this Agreement between Directorate of Urban Local Bodies (DULB) and Selected Agency.
The Service Level Agreement shall be subject to scrutiny and negotiate with the Municipality.