Remote Support means the provision of supports by staff of an agency provider at a remote location who are engaged with an individual through equipment with the capability for live two-way communication. Equipment used to meet this requirement shall include one or more of the following components:
Remote Support means any support given to you by us that is not given on site. “On Site Support” means the provision of support services by IT-C at the customer site(s) as specified in the support schedule.
Remote Support means remote support services regarding the Software (e.g. telephone support) that HW or HW partner provides in consideration of Periodical Support Fee.
Examples of Remote Support in a sentence
Remote Support services are intended to promote a member’s independence.
More Definitions of Remote Support
Remote Support means certain support services provided by Company via remote access to Customer’s machines, and in accordance with Exhibit B. 1.26 «Удаленная Поддержка» означает определенные услуги по технической поддержке, предоставляемые Компанией через удаленный доступ к компьютерным системам Заказчика в соответствии с Приложением B к настоящему Соглашению.
Remote Support means the provision of Support services by Progress that is remote from the Customer's Site(s). Primarily this will be from Progress's offices or an engineer’s remote and safe to use location.
Remote Support means (i) support provided through VPN Connectivity Service where the Solution allows it, and/or (ii) telephone support.
Remote Support means remote troubleshooting assistance for common Product support issues, when available and with Purchaser’s consent, in which Infinidat’s authorized customer support personnel connect directly to Purchaser’s system (via secure Internet connection, if needed) to expedite and enhance the troubleshooting process.
Remote Support means assisting the Client in solving computer problems, either by showing what steps to take via screen sharing, or with permission, taking control of the computer/server desktop and performing a task remotely.
Remote Support means support provided over the telephone or via the internet;
Remote Support means the Error Correction efforts expended by CCL eAgile remotely from its headquarters in Grand Rapids, Michigan, USA.