Remote Support definition
Remote Support means the provision of supports by staff of an agency provider at a remote location who are engaged with an individual through equipment with the capability for live two-way communication. Equipment used to meet this requirement shall include one or more of the following components:
Remote Support means any support given to you by us that is not given on site. • "On Site Support" means the provision of support services by J700 GROUP at the customer site(s) as specified in the support schedule.
Remote Support means remote support services regarding the Software (e.g. telephone support) that HW or HW partner provides in consideration of Periodical Support Fee.
Examples of Remote Support in a sentence
Telephone and Remote Support coverage is included with all service agreements identified in this Exhibit.
Remote Support Services Manage and provide Vendor remote support to “take over” and support a piece of equipment from a centralized location by Vendor personnel.
In order to further facilitate troubleshooting of support issues, the Remote Support Analysis Module includes a feature to trace activity to specific user logins.
Technical and Clinical Telephone and Remote Support coverage services are available twenty-four hours per day, seven days per week including Philips recognized holidays.
Telephone and Remote Support coverage is included with all service agreements identified in the Exhibit.
More Definitions of Remote Support
Remote Support means the Error Correction efforts expended by CCL eAgile remotely from its headquarters in Grand Rapids, Michigan, USA.
Remote Support means assistance provided by Company, that is counted against Support Hours, and is delivered remotely by means of (a) a virtual video conference, or
(b) temporary secure remote access, that is provided by the Customer, to the infrastructure that holds the Software.
Remote Support means remote support services regarding the Software (e.g. telephone support) that EXCELLENT or EXCELLENT partner provides in consideration of Periodical Support Fee.
Remote Support means support provided over the telephone or via the internet;
Remote Support means remote troubleshooting assistance for common Product support issues, when available and with Purchaser’s consent, in which Infinidat’s authorized customer support personnel connect directly to Purchaser’s system (via secure Internet connection, if needed) to expedite and enhance the troubleshooting process.
Remote Support service: The costs for the appropriate licenses for the agreed software tool and hardware equipment (both on the part of SISW and the Customer) and connection costs shall be borne by Customer.
Remote Support means (i) support provided through VPN Connectivity Service where the Solution allows it, and/or (ii) telephone support.