Response Time definition
Examples of Response Time in a sentence
Itron’s obligations with respect to Service Levels are contingent upon Customer (i) devoting the necessary resource effort required to support of Itron restoring the system and remediating the Error, (ii) responding to requests made by Itron within the applicable Response Time, (iii) assigning only qualified personnel to help Itron address the Error, and (iv) providing all information, access, and assistance reasonably requested by Itron to address the Error.
Escalation Level Description Escalation Targeted Response Time Targeted Resolution Time Tier 1 Basic technical or commercial issues - Non-time critical None Less than 6 hours Less than 1 business day Tier 2 Advanced technical or commercial issues - Non-time critical.
Response Time: The time taken to respond to client inquiries or issues.
Severity Level Problem Response Time Target Work Around Time Frame Target Resolution Time Frame Low You are requesting some additional information about our products that is not available either on our Web site or in the product documentation and knowledge base articles.
Response Times are determined by using information contained in, and reported by, the County's designated dispatch center in the Response Time Compliance Report Ambulance Any vehicle specifically constructed, modified or equipped and used for transporting sick, injured, convalescent, infirmed or otherwise incapacitated person.