Software Availability. All software will be made available to the Buyer in both a hard coded (firmware EPROM, etc.) and a soft coded copy (diskette, tape, etc.) as deemed necessary by the Buyer for the particular application.
Software Availability. Subject to Performance Exclusions as defined in Section 3.5(b) of this Agreement, Consultant shall assure that Consultant Software is available to City to perform Critical Business Functions* ninety-nine percent of the time during operating business hours, pursuant to the following formula:
Software Availability. Business Hours: 7 a.m. – 5:30 p.m., Monday - Thursday.
Software Availability. Where Software Availability falls below ninety-nine percent (99%) in a given month (e.g., 10,237.5 minutes on average) during operating business hours, a minimum credit of $250 will be provided to City. For each increment of time amounting to over 630 minutes (one day = 60 minutes X 10.5 hours) of unavailable time (e.g., 10,231.65 – 630 = 9,601.65 for second increment), an additional credit of $250 will be provided to the City. It is understood by Parties that $250 is roughly equivalent to the daily value of this Agreement’s price, based on annual maintenance fees and business work days. For example: Year 5 - Maintenance and Support Services Fee: $51,116 Business Days/Week: 4 Weeks/Year: 52 Holidays: 13 (4 X 52) – 13 = 195 Business Days / Year 195 / 12 Months = 16.25 Days / Month $51,116 / 12 = $4,259 / 16.25 Days = $262.14 / Business Day
Software Availability. Software availability means that the Software is available for access by City via http or https links at the outermost point of CFI’s network infrastructure.
Software Availability. CCTA shall not interfere with INTREORG’s administration of the Online Backup Account, and shall not interfere with the availability of the electronic documents stored thereon.
Software Availability. Whilst We intends that the Software should be available 24 hours a day, seven days a week; it is possible that on occasion it may be unavailable to permit maintenance or other development activity to take place (see the Service Level Agreement for more detail). If for any reason we have to interrupt the Software for longer periods than we would normally expect, we will use reasonable endeavors to publish in advance details of such activity on the Website.
Software Availability. You acknowledge that access to and use of the Software is dependent on the availability and proper functioning of Your SFDC Instance and that Nuvem has no control over your SFDC Instance or the xxxxxxxxxx.xxx service. Nuvem disclaims responsibility and liability for any inability to access or use the Software, or degradation of the performance of the Software, to the extent caused by issues, problems, or malfunctions of, or inaccessibility to, Your SFDC Instance or other third party owned or controlled technology. You are solely responsible for the configuration of Your SDFC Instance and all technology and services necessary to access and use the Internet and Your SFDC Instance.
Software Availability. Each Software Component of the System must be available to users during the entire Business Operations Window. The maximum allowable downtime for any Software Component shall be 10 minutes per day during the Business Operations Window. Service Credits: Should any Software Component not be available for more than 10 minutes per day Contractor will credit State’s account 5% of the Monthly Fee for each day where a Software Component is unavailable for more than 10 minutes per day during the Business Operations Window, up to 100% of the State’s Monthly Fee.
Software Availability. Software is available by contacting our Support organization at xxxxxxx@xxxxxxx.xxx or through access of our customer portal (xxxxx://xxxxxxxxx.xxxxx.xxx/gigamoncp/). Access to software requires an active software service entitlement per specific asset.
