Service Level Standards. In addition to all other requirements in this Agreement, and in accordance with the Best Claims Practices & Estimating Guidelines, Vendor shall use reasonable and good faith efforts to meet the Service Level Standards set forth below.
Service Level Standards. The parties agree to negotiate in good faith certain service level standards that, once agreed upon, will be incorporated into this Agreement subsequent to the effective date of the Agreement.
Service Level Standards. Each party shall: (i) conduct itself in accordance with service standards of no lower quality than (A) the standards applied as of the date of this Agreement with respect to the specific matters in question and (B) those standards such party hereafter applies in its own business with respect to third parties for the specific matters in question; and (ii) comply in all material respects with all laws, regulations and orders applicable to the conduct of the Services in question.
Service Level Standards. “Service Level Standards” means those standards, collectively presented as the “Service Level Standards” within the Service Specifications, setting forth measurable criteria by which the efficiency, reliability, accuracy and security of the Services can be evaluated. In approving the Service Specifications, and any future Modifications, the parties may assure that (a) Service Level Standards, which are mutually agreed upon by the Funds and the Agent with respect to particular Services, are specified and (b) for each such Service Level Standard, appropriate procedures may be described, as mutually agreed to, for measuring and testing, on a periodic basis consistent with, and no less frequently than, the Performance Reports, the performance of the Agent against the Service Level Standards.
Service Level Standards. Subject to the non-occurrence of an event of force majeure and the performance of the Fund's obligations described in this Agreement, the Company agrees that the services will be provided in accordance with the service level standards specified in APPENDIX D hereto. IBT's fees will be adjusted based upon performance based reductions as described in APPENDIX D.
Service Level Standards. Planet Payment will operate the Planet Payment Platform 24 hours a day seven days a week and all features and products will be available.
Service Level Standards. (a) The Bank shall report to the Company monthly, in a mutually agreed upon format, the Bank’s performance under each of the SLAs set forth on Schedule 7.3. Concurrent with such reporting, if the Bank fails to meet any SLA, without limiting the consequences for SLA failures set forth on Schedule 7.3, the Bank shall (i) report to the Company the reasons for the SLA failure(s), (ii) identify the actions required to address the SLA failure(s) and share such actions with the Company. The Bank shall promptly take any action reasonably necessary to correct and prevent recurrence of such failure(s).
Service Level Standards. Subject to the non-occurrence of an event of force majeure and the performance of the Investment Company's obligations described in this Agreement, the Company agrees that the services will be provided in accordance with the service level standards specified in Schedule A. The Company's fees will be adjusted based upon performance-based reductions as described in Schedule A, aggregated up to a maximum of 10% of all fees billed for the period indicated. The Company shall provide in reasonable detail to the Investment Company's fund accountant and to Deutsche Fund Management, Inc., the calculation of the performance-based fee reductions and all amounts reduced thereunder. It will be the Company's sole responsibility to compile the statistical information necessary to monitor the performance standards enumerated in Schedule A.
Service Level Standards. 63.1 COI expects the Contractor to meet the following standards, as a minimum, for the provision of Services:
Service Level Standards. (a) Servicer shall perform the applicable Services in accordance with the SLAs set forth on Schedule 2.04(a).
