Application Availability. Application Availability is the amount of time the Platform is operating properly per affected user within a given month. A UCCaaS/Hosted Calling application is deemed “Available” if i) no Outage has occurred in the NOC affecting the user which resulted in a Trouble Ticket being opened, or ii) no Trouble Tickets related to Outages have been opened by Customer or by Verizon on behalf of Customer.
Application Availability. All applications should be designed to minimize the risk from denial-of-service attacks. • All applications should limit resources allocated to any user to the minimum necessary toperform the task. • All applications must prevent unauthenticated users from accessing data or using vital system resources.
Application Availability. Wazuh will make commercially reasonable eorts to ensure the web-based Application is capable of being reasonably accessed and used at all times during the Subscription Term.
Application Availability. SLA This Application Availability SLA applies to the Customer’s production website(s) or application(s) fully managed by Carbon60 and listed below by its domain or sub-domain name and its hosting tier: Tier 1 if the website or application, utilizing Carbon60’s “multi-origin” cloud hosting infrastructure located in geographically diverse Carbon60 data centres and Akamai’s Edge Routing service, can respond to end user requests ; or Tier 2 if the website or application, utilizing Akamai’s Edge Routing Service in a single location, can respond to end user requests. Specify domain or sub-domain name and tier (e.g. xxx.xxxxxxxxx.xxx – Tier 1) Specify domain or sub-domain name and tier (e.g. xx.xxxxxxxxx.xxx – Tier 2) If the Customer’s Application(s) experiences Availability (as defined below) less than 99.99% for Tier 1 Applications or 99.9% for Tier 2 Applications in any given month, Company will credit the Customer 10% of the monthly fee otherwise payable for the affected Service for missing the associated uptime objective and another 10% for each additional thirty (30) minutes of downtime up to a maximum of 100% of Customer's monthly fee for the affected Service.
Application Availability. The following shall define the SLA commitment for the State Service Portal's specific application availability: Performance Standard: State Service Portal applications provided by the Contractor will be available to the customer 99.5% of the time for the entire calendar month.
Application Availability. Provided that Client remains current in its payment obligations to Planview as set forth in the Agreement, Client shall have the right to the availability provisions set forth herein.
Application Availability. DataCrest will use commercially reasonable efforts to ensure the Service is available at least 99.9% of the Required Monthly Availability. Application Server Availability. Upon Customer’s notice to the Company, if availability of any server for the month is below the guaranteed level, the Company will refund to Customer, according to the schedule below, a portion of the monthly fees charged for the month during which such loss of server availability occurred: Server availability 99.0% – 99.9%: 1% of monthly fee credited Server availability 98.0% – 98.9%: 2% of monthly fee credited Server availability 95.0% – 97.9%: 3% of monthly fee credited Server availability 90.0% – 94.9%: 4% of monthly fee credited Server availability 89.9% or below: 5% of monthly fee credited To receive the refund, Customer must specifically request it during the month following the month for which the refund is requested. Customer must provide all dates and times of server unavailability along with Customer’s account username. This information must be submitted to Customer Care. The Company will compare information provided by Customer to the server availability monitoring data that the Company maintains. A refund is issued if the unavailability warranting the refund is confirmed. The total refund to Customer for any Service shall not exceed 5% of the monthly fees charged to that Service during the month for which the refund is to be issued. Credits may not be issued if Customer account is past due, suspended, or pending suspension.
Application Availability. Availability is defined as the ability of an end user to access and execute any of the included application functions from a functioning workstation and live network connection. For an application to be available, all of its supporting systems must be operational. Application Level Business Hour Availability Off-Hour Availability Scheduled Down- Time Definition Monday - Friday 8:30am- 5:30pm EST, US Monday – Friday 5:31pm- 8:29am EST AND Saturday – Sunday 8am – 8am EST, US Critical 99.5% 99.5% Sunday 12:01am – 8am EST, US Important 99% 98% Sunday 12:01am – 8am EST,US Supportive 98% 98% Sunday 12:01am – 8am EST, US Any additional outages must be scheduled and approved by the PMI at least two weeks in advance, unless there is an emergency.
Application Availability. If you submit your Application for potential listing on the App Store, Leap Motion will review it. You understand and agree that Leap Motion may, in its sole discretion:
Application Availability i2i covenants to 99.9% average scheduled Availability of Service. This guarantee is calculated on a monthly basis, and applies twenty four (24) hours per day, three hundred and sixty five (365) days a year, except as noted below. Availability is defined as the ability of a user within an organization to connect to a Service and access the CRM, SharePoint or other site, mailboxes, or public folders, in each case as applicable. Rarely a Service may be functioning in some areas and not functioning in others; e.g., the documents may be available but the search engine may be unavailable (SharePoint Service), or the email function (receiving/sending emails) may be available but data in Public Folders and calendar may be unavailable (Hosted Exchange Services). This time of any such diminished functioning is not considered downtime and is excluded from the calculations of availability. In addition, the following conditions are specifically excluded from the calculation of Application Service Availability:
