Examples of Root Cause Analysis in a sentence
Service Provider shall provide documents related to review records/ Test Bug Reports/ Root Cause Analysis Report, list of all Product components, list of all dependent/external modules and list of all documents relating to traceability of service level failure as and when applicable.
The termination of the Service will not affect any tiered pricing levels.(c) Root Cause Analysis will be performed on any Business Critical outage(s) or outage(s) on Services when requested by the Contract Administrator.
The vendor shall also provide documents related to Review Records/ Test Bug Reports/ Root Cause Analysis Report, list of all Product components, list of all dependent/external modules and list of all documents relating to traceability of the Product as and when applicable.
Once the escalation is terminated, SAP and the PARTNER will mutually agree how costs will be shared between SAP and the PARTNER and eventually the End User according to the Incident Root Cause Analysis for the escalation.
SAP’s Root Cause Analysis for Custom Code does not include providing corrections; work arounds; or incident resolution for Licensee’s custom code regardless of who created Licensee’s custom code.