Service Level Agreements Sample Clauses

Service Level Agreements. If a Service or a Plan includes a Service Level Agreement (SLA):
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Service Level Agreements. 7.2.1 The Facility Manager agrees and acknowledges that the works and services in relation to the SFM Project are to be performed in strict compliance with the requirements of the SFM Agreement, including specifically the requirements of Schedule 2 (Scope of SFM Project) and Schedule 3 (Station Service Level Standards). In the event of the failure of the Facility Manager to duly perform the said works and services in accordance with the aforesaid requirements, the Facility Manager agrees and acknowledges that it shall be required to pay the corresponding extent of liquidated damages as specified in respect thereto in terms of the Schedules, which amounts, shall be deemed to not be by way of penalty, and shall represent a genuine pre- estimate of the loss and damage occurring to Authority, on account of the relevant non-compliance and/ or failure of the Facility Manager. Provided however that, on or prior to the SFMA Appointed Date, the Facility Manager shall provide a report to Authority setting out the specific provisions of Schedule 2 (Scope of SFM Project) and Schedule 3 (Station Service Level Standards) that it would not be able to comply with, and request for a waiver or relaxation thereto. Authority may, but shall not be obliged to, grant such a waiver or relaxation to the Facility Manager. It is clarified that:
Service Level Agreements. Google will provide the Products and Services in accordance with the applicable Service Level Agreement (“SLA”), if any, set forth at the following URLs (or such other URL as Google may provide):
Service Level Agreements. During the Subscription Term, Siemens will comply with the applicable service level agreements for Cloud Services as set forth in any applicable Supplemental Terms.
Service Level Agreements. To the extent that CSP provides quality and performance standards in connection with its provision of any Cloud Services purchased hereunder, as set forth in the applicable Documentation or CSP Specific Addendum, CSP shall be fully responsible for delivery of the Cloud Services in accordance with the terms of such SLAs, including payment of any penalties or return credits in the event of disruption or outages. Unless otherwise agreed by the Parties in writing, Distributor shall not offer any SLAs in connection with the provision of Cloud Services hereunder.
Service Level Agreements. (Managed Services) OGS and the Authorized Users require Service Level Agreements (SLA) on all managed services proposed in response to Section V of this RFP. Bidders must describe, in their proposal, its standard and optional SLAs for all proposed voice services. Managed Services SLA‌ SPECIFIC‌‌ Location Bid or SLA (Page/Section) or Service Not Bid Meet Requirement‌ Exceed Requirement Does Not Meet Requirement
Service Level Agreements. SLA) The Contractor shall provide Service Level Agreements (SLAs) as defined below. The intent of this section is to provide Customers, CALNET 3 CMO and the Contractor with requirements that define and assist in the management of the SLAs. This section includes the SLA formats, general requirements, stop clock conditions, and the Technical SLAs for the services identified in this solicitation.
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Service Level Agreements. The service level commitments and remedies provided by Critical Start for the MDR Services and any associated Customer actions are described below.
Service Level Agreements. Service Level Agreements are developed separately as required between ZGL and the Registered Supplier. NOTE: Section g excludes payments under the Generic Service Level Agreement, which is covered in section 8.2f (vi) and any Service Level Agreement relating to Class 2 or Non Standard Supply fruit covered in sections 8.2 j and k respectively. ZGL Payment ZGL will make payment for Service Level Agreements in accordance with the terms of clause C6.4 of the Pricing and Payment Manual.
Service Level Agreements. 9.1 For those awarded regions of service, as set forth in the Contract, where the Contractor can offer Security Guard Services to Customers, the Contractor is required to enter into an SLA with each Customer prior to providing any Security Guard Services for the Customer. The Customer shall request at least two (2) quotes where there are multiple Vendors awarded in a region. Prior to the execution of the SLA, the Contractor shall discuss with the Customer the Security Guard Services requested and perform an on-site assessment, if necessary, to determine the most cost- effective methods of Security Guard Services. Customers shall create a SLA using Attachment K – Draft SLA, describing the specific Security Guard Services required by the Customer, as well as any unique requirements, prior to purchasing Security Guard Services from this Contract. Each Customer’s SLA shall be attached to the purchase requisition in MyFloridaMarketPlace (MFMP) or formal contract between the Customer and the Contractor. Customers are permitted to negotiate terms and conditions which supplement those contained in this Contract. Such additional terms shall not conflict with the terms and conditions established by this Contract. Specific terms and conditions within a SLA are only applicable to that SLA and shall not be construed as an amendment to this Contract. The Contractor agrees it will not subcontract any of the Security Guard Services it provides pursuant to this Contract.
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