Priority 1 definition
Priority 1 is defined in Appendix A, Section 3.4.
Priority 1 means a critical full outage/severe issue that constitutes a catastrophic problem that causes complete inability to use the Subscription Service, excluding Free Services, across a significant portion of the production environment (e.g. crash or hang), resulting in production downtime and where there is no workaround or solution to the problem.
Priority 1 means gas supply and distribution services for Essential Human Needs Use.
Examples of Priority 1 in a sentence
Priority 1: During regular business hours, calls will be answered immediately; after regular business hours, a callback to the Buyer will be within 30 minutes of the initial call.
More Definitions of Priority 1
Priority 1 means an Error that renders the Software inoperative or causes the Software to fail catastrophically.
Priority 1 refers to a condition that is immediately or potentially critical—a condition requiring immediate attention to return a Facility to normal operations or a condition that will become immediately critical if not corrected expeditiously. Such conditions necessitate the need to stop accelerated deterioration or damage, to correct a safety hazard that imminently threatens loss of life or serious injury to persons, or to remediate intermittent function and service interruptions as well as potential safety hazards. Such conditions may include but are not limited to major flooding, substantial damage to roofs or other structural building components, or hazardous Material exposure. Depending on the scope and impact, a severe deterioration in life safety protection may also be considered a Priority 1 condition.
Priority 1 means a Qualifying Incident which cannot be circumvented and which also constitutes a complete loss of the Service at the Site(s).
Priority 1 means that either (1) the AWS Managed Services Console, or one or more AWS Managed Services APIs within your Managed Environment are Unavailable; or (2) one or more AWS Managed Services Stacks or resources within your Managed Environment are Unavailable and the Unavailability prevents your application from performing its normal function.
Priority 1. Means a major outage and redundant or backup servers, are not available or accessible for maintaining system operations of the Licensed Programs and impacting all users, devices and endpoints. Response Time is within (30) minutes of opening ticket. If not resolved by INEMSOFT within Eight (8) hours after INEMSOFT is notified of the Error, at Customer’s request, INEMSOFT will immediately allocate qualified personnel to work exclusively, remotely and continuously on the Error until it is resolved.
Priority 1 means that the Software is not Operational and end users cannot access the Software, or the functionality is significantly decreased, or back up or other security of data can no longer be performed. Priority 1 Issues shall require continuous effort until functionality is restored either via an operational workaround or full resolution of the issue is achieved by Perforce.
Priority 1. The Customer's production network is down, causing critical impact to business operations. NetScout Response: Within four (4) hours, NetScout will provide Paradyne with a schedule for resolving the problem and will identify the resources which will be committed to managing the problem resolution. NetScout will make best efforts to resolve the problem within two (2) days. NetScout will dedicate an individual to manage the problem until a satisfactory Customer solution has been provided.