Help Desk definition

Help Desk means the contact point established by Project Co in respect of the Help Desk Services for the notification of Demand Requisitions, the occurrence of Events and other matters arising in relation to the provision of Services;
Help Desk means a service provided by Contractor for the support of Contractor’s Products. Purchaser shall report warranty or maintenance problems to Contractor’s Help Desk for initial trouble-shooting and possible resolution of the problems or for the initiation of repair or replacement services.
Help Desk the telephone helpdesk described in Clause 7.1;

Examples of Help Desk in a sentence

  • Coordinates efforts with the Help Desk to ensure all calls outside the customer environment are effectively resolved.

  • This job is very similar to an experienced Help Desk professional, with the added responsibility of interfacing directly with external customers to the business.


More Definitions of Help Desk

Help Desk means the Customer Support email address where the Client places requests for service or reports problems or non-conformities that require correction or attention to by the CompanyTechnical Contact” the person or persons appointed by the Client to be the prime contact in the Client organisation through whom all communications to the Company about the application and the service must be channelled “Locally Hosted” an application or solution installed on the Clients own equipment at the Clients premises.
Help Desk the single point of contact help desk set up and operated by the Supplier for the purposes of this Agreement;
Help Desk means a service provided by Vendor for the support of Vendor’s Products. Purchaser shall report warranty or maintenance problems to Vendor’s Help Desk for initial troubleshooting and possible resolution of the problems or for the initiation of repair or replacement services.
Help Desk means a service provided by Vendor for the support of Vendor’s Products. WSDOT shall report warranty or maintenance problems to Vendor’s Help Desk for initial troubleshooting and possible resolution of the problems or for the initiation of repair or replacement services.
Help Desk means the help desk, referred to in TPD Section U, to be provided by the Service Provider on behalf of the Network Operators; Hive Down Agreement means the agreement of that name as entered into between Transco plc and xoserve Limited on or around the date of this Agreement; Incident means any defect in or failure of any IT Systems or any query in relation to an IT System Service which occurs outside of planned UK Link downtime and has been logged via the Help Desk;
Help Desk means the Customer Support email address where the Client places requests for service or reports problems or non-conformities that require correction or attention to by the CompanyTechnical Contact” the person or persons appointed by the Client to be the prime contact in the Client organisation through whom all communications to the Company about the application and the service must be channelled “Project Lead” the person or persons appointed by the Client to liaise with the Company about project milestones, pre-requisites on the part of the Client, and availability of key staff within the Client organisation as required by the project “Locally Hosted” an application or solution installed on the Clients own equipment at the Clients premises.