Incident Management definition

Incident Management means a framework of processes designed to identify, raise, allocate responsibility for, track and close Incidents. Incident Management Log has the meaning given to that expression in Section H9.3 (Incident Management Log).

Incident Management means a process to address Incidents and restore service operations with minimum disruption to business operations.

Incident Management means the management of Incidents by the Operating Company and included in plans and reports produced by the Operating Company as described in more detail in Schedule 2 Scope, Section 7 Network Operations – Disruption Risk Management.

Examples of Incident Management in a sentence

• The Parties to this Agreement will operate under the concepts defined in the National Interagency Incident Management System (NIMS) including: Incident Command System (ICS), qualifications system, certification system, training system, the management of publications, and participate in the review, exchange, and transfer of technology as appropriate for providing qualified resources, and for the management of incidents covered by this Agreement.

• Training also includes participation of fire team members at annual Incident Management Team meetings so members can maintain competency for their specific positions.

• If it deems it necessary, the Transmission System Operator can activate the Plan for Incident Management included in attachment F of the Access Code for Transmission.

• The Plan for Incident Management is included in attachment F of the Access Code for Transmission.

• The Subrecipient agrees to remain in compliance with National Incident Management System (NIMS) implementation initiatives as outlined in the applicable NOFO.

More Definitions of Incident Management

Incident Management means a defined process for logging, recording and resolving incidents. The aim is to restore the Service as quickly as possible. This excludes incidents relating to the data or infrastructure not managed by The Missing Link.

Incident Management means the processing of Incidents.

Incident Management refers to the processing of Faults.

Incident Management means Manx Telecom’s recording of each Incident reported by the Customer, the resulting technical support actions taken to resolve each Incident and communication of such resolution to the Customer;

Incident Management means the process aimed at restoring normal service as quickly as possible minimising any adverse impact on business operations to ensure best possible levels of service quality and availability;

Incident Management means problem resolution processes and procedures by which normal operational service is restored as quickly as possible as determined by the city following a Critical Incident, with the minimum disruption to business operations, so that the highest possible levels of service availability and quality are maintained

Incident Management. System An automated system used to track the status of Incident Records defined and maintained by Service Desk personnel. The Incident Management System is integrated into the overall CMS and SKMS.