Service Requests definition

Service Requests are general inquires related to fulfilling standard changes, responding to requests for information, and fulfilling requests for access to standard services. There are no SLA implications related to Service Requests.

Service Requests means Service Requests provided for in the relevant Call Off Agreement shall include activities such as moves, adds and changes to Service features and assets;

Service Requests means pre-approved requests to deliver a service on the Cloud Services as agreed between BT and the Customer and as set out in any applicable Order.

Examples of Service Requests in a sentence

• Service Requests – Public Works completed 32 service requests for citizens in March.

• In the event Available Transfer Capability as posted on the OASIS is insufficient to accommodate a request for firm Transmission Service, additional studies may be required as provided by these Guidelines pursuant to Sections 19 (Additional Study Procedures for Firm Point-to-Point Transmission Service Requests) and 32 (Additional Study Procedures for Network Integration Transmission Service Requests).

• Effective January 1, 2022, Grievance Redressal / Service Requests can be availed with the RTA only after the required Documents / Complete data as mandated are furnished for physical folios.

• Where a System Impact Study is required, the provisions of Section 19 (Additional Study Procedures for Firm Point-To-Point Transmission Service Requests) will govern the execution of a Service Agreement.

• A new 311 protocol to suspend snow-clearing and snow-removal related Service Requests via 311 during active winter operations in order to prevent ad hoc service requests from disrupting the city-wide snow clearing and removal strategy.

More Definitions of Service Requests

Service Requests means a request from the Customer that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.

Service Requests is defined in SS Section 1.1;

Service Requests means the request made by Client for a Service.

Service Requests has the meaning given in ITIL as at the Effective Date.

Service Requests refers to the Activities that may be assigned by the Department to the Contractor which fall within the Service Hours budget in Attachment 3, Price Response. Service Request tickets are individually requested and approved prior to the Contractor commencing work.

Service Requests means, collectively, Critical Service Requests, Major Service Requests, Minor Service Requests and Inquiry Service Requests.

Service Requests means a request from the Company that does not meet the criteria for an Incident, and that is limited to information or advice on Software use instructions, activation, licensing and requests for Service Credit.