Cultural and Linguistic Competence competence, understanding, and awareness with respect to Culturally and Linguistically Appropriate Services
Cultural and Linguistic Competence. 3.5.1 The CONTRACTOR shall develop and implement a Cultural Competence/Sensitivity Plan, through which the CONTRACTOR shall ensure that it provides culturally competent services to its Members, both directly and through its Contract Providers, Major Subcontractors and Subcontractors. The CONTRACTOR shall participate in HSD’s efforts to promote the delivery of Covered Services in a culturally competent manner to all Members, regardless of gender, sexual orientation or gender identity and including Members who have a hearing impairment, Limited English Proficiency, a speech or language disorder, physical disabilities, developmental disabilities, differential abilities and diverse cultural and ethnic backgrounds. The CONTRACTOR shall:
Cultural and Linguistic Competence. Recipients of federal financial assistance (FFA) from HHS serve culturally and linguistically diverse communities that are not just defined by race or ethnicity, but also socio-economic status, sexual orientation, gender identity, physical and mental ability, age, and other factors. Organizational behaviors, practices, attitudes, and policies across all SAMHSA-supported entities respect and respond to the cultural diversity of communities, clients and students served. If your application is funded, you must ensure access to quality health care for all. Quality care means access to services, information, and materials delivered by trained providers in a manner that factor in the language needs, health literacy, culture, and diversity of the populations served. Quality also means that data collection instruments used should adhere to culturally and linguistically appropriate norms. For additional information and guidance, refer to the National Standards for Culturally and Linguistically Appropriate Services (CLAS) published by the U.S. Department of Health and Human Services at xxxxx://xxx.xxxxxxxxxxxxxxxxxxx.xxx.xxx/. Additional cultural/linguistic competency and health literacy tools, and resources are available online at xxxx://xxx.xxxxxx.xxx/capt/applying-strategic-prevention/cultural-competence Acknowledgement of Federal Funding As required by HHS appropriations acts, all HHS recipients must acknowledge Federal funding when issuing statements, press releases, requests for proposals, bid invitations, and other documents describing projects or programs funded in whole or in part with Federal funds. Recipients are required to state (1) the percentage and dollar amounts of the total program or project costs financed with Federal funds and (2) the percentage and dollar amount of the total costs financed by nongovernmental sources. DOMA: Implementation of United States v. Windsor and Federal Recognition of Same-Sex Spouses/Marriages A special term of award may be included in the final NoA that states: “On June 26, 2013, in United States x. Xxxxxxx, the Supreme Court held that section 3 of the Defense of Marriage Act (DOMA), which prohibited federal recognition of same-sex marriages, was unconstitutional. As a result of that decision and consistent with HHS policy, SAMHSA recognizes same-sex marriages and same-sex spouses on equal terms with opposite sex-marriages and opposite-sex spouses, regardless of where the couple resides. On June 26, 2015, in Xxxxxxxxxx...
Cultural and Linguistic Competence. An individual who has the authority and responsibility to assist leadership, management staff, families, youth, contractors and all other system partners in ensuring culturally and linguistically competent practices in all aspects of the SOC.
Cultural and Linguistic Competence. A set of congruent behaviors and policies that come together in a system, agency, or amongst professionals that enable effective work in cross-cultural situations that provide services that are respectful and responsive to both cultural and linguistic needs.
Cultural and Linguistic Competence. HRSA is committed to ensuring access to quality health care for all. Quality care means access to services, information, materials delivered by competent providers in a manner that factors in the language needs, cultural richness, and diversity of populations served. Quality also means that, where appropriate, data collection instruments used should adhere to culturally competent and linguistically appropriate norms. For additional information and guidance, refer to the National Standards for Culturally and Linguistically Appropriate Services in Health Care (CLAS) published by HHS and available online at xxxx://xxx.xxxxx.xxx/CLAS. Additional cultural competency and health literacy tools, resources and definitions are available online at xxxx://xxx.xxxx.xxx/culturalcompetence and xxxx://xxx.xxxx.xxx/healthliteracy. EO 13166, August 11, 2000, requires recipients receiving Federal financial assistance to take steps to ensure that people with limited English proficiency can meaningfully access health and social services. A program of language assistance should provide for effective communication between the service provider and the person with limited English proficiency to facilitate participation in, and meaningful access to, services. The obligations of recipients are explained on the OCR website at xxxx://xxx.xxx.xxx/ocr/lep/revisedlep.html.
Cultural and Linguistic Competence. The Contractor shall ensure that: Multilingual Providers and, to the extent that such capacity exists within the Contractor’s Service Area, all Network Providers, understand and comply with their obligations under state or federal law to assist Enrollees with skilled medical interpreters and the resources that are available to assist Network Providers to meet these obligations; Network Providers and interpreters/transliterators are available for those who are deaf or hearing-impaired, to the extent that such capacity exists within the Contractor’s Service Area; Network Providers are responsive to the linguistic, cultural, ethnic, or other unique needs of members of minority groups, homeless individuals, disabled individuals and other special populations served under the Contract; and It identifies opportunities to improve the availability of fluent staff or skilled translation services in Enrollees’ preferred languages and opportunities to improve the cultural appropriateness of Enrollees’ care. Access for Enrollees with Disabilities Physical and telephone access to services must be made available for individuals with disabilities. The Contractor must reasonably accommodate persons with disabilities and ensure that physical and communication barriers do not inhibit individuals with disabilities from obtaining services from the Contractor. Access to Home- and Community-Based Services The Contractor must demonstrate the capacity to deliver or arrange for the delivery of scheduled and unscheduled services in the Enrollee's place of residence when office visits are unsafe or inappropriate for the Enrollee's clinical status. Service sites must include, but not be limited to, the Enrollee's private residence, or a nursing or assisted-living facility. Formulary The Contractor shall make available, in electronic and paper form, the following information about its formulary: Which medications are covered (both generic and name brand); What tier each medication is on, if applicable; and Any additional information required by EOHHS and/or CMS. The Contractor shall maintain the formulary required by this section in both electronic and paper form as follows:
Cultural and Linguistic Competence. The program provides awardees with technical assistance to assist them with the planning, development and implementation of a culturally and linguistically competent system of care. Awardees are expected to: Designate at least a half-time equivalent staff position or contract consultant for a cultural and linguistic competence coordinator; Develop a cultural and linguistic competence plan (CLCP). A template can be found at xxx.xxxxxxxxxxxxx.xxx/xx/XXX_Xxxx_Xxxxxxxx_XXXXX.xxx . The
Cultural and Linguistic Competence. The Contractor and their Network Providers shall participate in any EOHHS efforts to promote the delivery of services in a culturally competent manner to all Enrollees that is sensitive to age, gender, gender identity, sexual orientation, cultural, linguistic, racial, ethnic, and religious backgrounds, and congenital or acquired disabilities. The Contractor shall ensure that they contract with multilingual Network Providers to the extent that such capacity exists in the Contractor’s Service Area and ensure that all Network Providers understand and comply with their obligations under State or Federal law to assist Enrollees with skilled medical interpreters and identify the resources that are available to assist Network Providers to meet these obligations. The Contractor shall ensure that Network Providers and interpreters/translators, either in person or though video relay technology, are available for those who are Deaf or hard of hearing. The Contractor shall ensure that its Network Providers have a strong understanding of aging, substance use disorder recovery culture, and LTSS. Provider Low Claims Volume The Contractor shall identify Primary Care, Specialty, and BH Network Providers included in the Contractor’s Provider Directory who have not submitted at least two claims for BH Covered Services to Enrollees in the past 12 months, and report on such Providers to EOHHS as specified in Appendix A. EOHHS may require the Contractor to determine if Enrollees have meaningful access to these Providers, and if such Providers should remain in the Contractor’s Provider Directory. Contractor shall identify and contact by August 31, 2025, and annually thereafter all Providers who billed fewer than fifty services in the previous Contract Year to determine capacity and to assist them with expanding their reach and to assist and encourage them to provide services to a more Members. Contractor shall document these efforts. Contractor shall report a list of such Providers to EOHHS by provider type and geographic location, as described in Appendix A. Contractor shall examine and describe in its report to EOHHS the extent to which Members have meaningful access to these Dental Providers in the Network, whether these Dental Providers status in Provider Directory as accepting new patients should change, and whether these Dental Provider should remain in the Network access metrics. Additional Responsibilities for Certain Providers Primary Care Providers (PCPs) The Contracto...
Cultural and Linguistic Competence. The program provides awardees with technical assistance to assist them with the planning, development and implementation of a culturally and linguistically competent system of care. Awardees are expected to: Designate at least a half-time equivalent staff position or contract consultant for a cultural and linguistic competence coordinator; Develop a cultural and linguistic competence plan (CLCP). A template can be found at xxxx://xxx.xxxxxxxxxxxxx.xxx/cc/CLC_Plan_Template_FINAL.pdf . The (CLCP) is intended to ensure that all services and strategies are designed and implemented within the cultural and linguistic context of the children, youth and families to be served. The goal of the CLCP is to ensure that the system of care adopts a systemic, systematic and strategic approach to increasing the cultural responsiveness of services and supports delivered to children, youth and families and creates a sensitivity and appreciation for diversity and cultural issues throughout the system of care; Establish a cultural and linguistic competence activities budget that the CLC Coordinator is responsible for administering under the supervision of the project director. Role of SAMHSA Staff: Monitor each grantee’s progress in the implementation of program requirements and provide direct assistance to advance the goals of the program and to improve the effectiveness of service delivery; Review and approve each stage of project implementation (e.g., continuation applications, proposed programmatic and budgetary modifications and key personnel staffing changes). Participate in making decisions with the grantee to help achieve project objectives; Approve decisions of each grantee about: Use of technical assistance resources for developing the system of care, according to requirements of the cooperative agreement and for increasing the likelihood that the system of care will be sustained beyond the Federal funding period; Use of funds and designated match resources to ensure compliance with Federal regulations and requirements of the cooperative agreement; Use of communications, public awareness and social marketing techniques in the community to promote good mental health practices among children and youth with serious mental health needs and their families; advertise systems-of-care services and reduce community-wide stigma associated with childhood mental disorders; and, develop partnerships and secure support from the community and State/tribe to sustain efforts after fe...
