Service Specification. The Parties have agreed upon the scope and specification of the Services provided under this Service Agreement in the Service Specification.
Service Specification. 2.1 The Parties have agreed upon the scope and specification for the Services as specified in the Service Specification in Appendix 1.
Service Specification. 6.1 From the Effective Date, the Operator shall operate its Local Services as it did under the terms of the BES 1.5, unless agreed otherwise with the Lead Authority prior to the Effective Date.
Service Specification. The pharmacy will at the point of handing out a completed prescription to a patient (or their representative where the patient has consented to the representative acting in this capacity) discuss with the patient the contents of the completed prescription and whether each item as dispensed is required by the patient. Where, as a result of the discussion described above, an item that has been ordered on the prescription is identified as not being required by the patient, the pharmacy will, at the discretion of the pharmacist, make an intervention to not dispense the item. When the pharmacist makes such an intervention they will make a record of the intervention on PharmOutcomes that captures the following information: The name and address of the patient The name and practice of the prescriber The date of the intervention The name, strength (if required), form and quantity of the item that the intervention has been made on The reason, as reported by the patient, that item was prescribed but is no longer required. Any action that the pharmacist has taken to prevent that item from being unnecessarily prescribed in the future When the pharmacist makes an intervention as described above, they will notify the patient’s GP that they have made that intervention and the reason why the item was not required. (This will be normally be done automatically by the PharmOutcomes system, but may sometime require the pharmacy to post the notification). When the pharmacist makes an intervention, that in their discretion may be clinically significant to the patients continuing treatment, they will deliver a Medicines Use Review to support the patients safe use of the prescribed medicines. Where a pharmacy makes an intervention they should check the patient history on PharmOutcomes to see if the patient has received a similar intervention in the previous period of treatment for the same item. If there has been a previous intervention the pharmacy should record this in the PharmOutcomes record and if appropriate, deliver a Medicines Use Review to the patient. Where a pharmacy makes an intervention, on an item that is prescribed on a paper prescription form, they shall score through the item so as to make it illegible. Where a pharmacy makes an intervention, on an item that is prescribed through the Electronic Prescription Service, they endorse the item as Not Dispensed (ND) on the Electronic Prescription Service claim. The pharmacy staff will ensure that the service ...
Service Specification. The provisions of Schedule 5 shall apply.
Service Specification. This service is available for only patients registered with a General Practice within the Clinical Commissioning Group (CCG). The pharmacist will: • Interview the patient (or, in a pandemic only, the patient’s representative) to identify the medicines needed and to establish the nature of the emergency; • Examine the patient medication record to establish whether the patient’s last course of the medicine was obtained from that pharmacy against a prescription; • The pharmacy should take reasonable measures to ascertain the appropriateness of making a a supply, including, where appropriate the use of Summary Care Record, contacting the last supplying pharmacy or the prescriber; and • Where appropriate, advise the patient or his representative on the importance of ordering prescriptions in a timely manner. • The pharmacist will at his/her discretion, make the supply in accordance with the requirements of the Human Medicines Regulations 2012. This service specification allows for up to 7 days treatment only. Exceptions apply for inhalers and creams / ointments, where a manufacturer’s pack can be supplied. Schedule 1, 2 or 3 controlled drugs (except phenobarbitone or phenobarbitone sodium for epilepsy) cannot be supplied in an emergency. Quantities of other medicines should be in line with this. The pharmacy will maintain a record: • of the emergency supply, setting out the name and address of the patient, the prescription only medicine supplied, the date of the supply and the nature of the emergency in accordance with the Human Medicines Regulations 2012; • of the consultation and any medicine that is supplied in the patient medication record; • of the consultation and any medicine that is supplied the paperwork/IT system provided by the commissioner. This record will be used for the recording of relevant service information for the purposes of audit and the claiming of payment. Patient consent will need to be given for this data sharing • One copy of this record in will be sent to the patient’s general practitioner for information (this will normally be done by PharmOutcomes automatically) Patient consent will need to be given for this data sharing. • A prescription charge should be collected unless the patient is exempt in accordance with the NHS Charges for Drugs and Appliances Regulations. Where a prescription charge is paid a patient must sign a declaration. A prescription refund and receipt form as approved by the Secretary of State must be provided if t...
Service Specification. 4.1 The Service included in this SLA is known as the London influenza Vaccination Service. The local London influenza Vaccination Service can be provided by any pharmacy that holds a private PGD either onsite or offsite, provided NHSE/I have been previously informed. Pharmacists must sign up for provision of these services via declaration on the Sonar platform and keep a hard copy of the SLA & Service Specification(s) on file in the Pharmacy.
Service Specification. 4:1 The part of the pharmacy used for provision of the service provides a sufficient level of privacy and safety.
Service Specification. 4.1 The Service will be known as the London Pharmacy Immunisation Service 2015/16. This service will cover the National NHS England Flu service under the advanced services of the contractual framework in the instance the national service is not operational at any time during the period of September 1st 2015 to March 31st 2016. This service also covers the Pharmacy Enhanced Service in London for the additional patient groups for flu and additional immunisations such as Pneumococcal Polysaccharide that fall outside the national advanced service.
Service Specification. An ‘authorised person’ in this service specification is a person acting under arrangements with the CCG for the purpose of coordinating access to this service. The pharmacy will be contacted by an authorised person when they identify a service user who requires help with medication and the introduction of a Medicine Record Chart. The pharmacy should not start the service until it has received written confirmation from an authorised person. The pharmacy should annotate the patient medication record (PMR) that the patient requires a Medicine Record Chart preparing with each dispensed medication. The pharmacy should prepare a duplicate label for each dispensed medication and attach it to the Medicine Record Chart. The issuing of labels NOT attached to the chart is not permissible. Once the label has been attached to the chart the letters Medicine Record Chart should be written starting on the left hand side of the chart and continuing onto the label. If more than one chart is needed for a service user, then the charts should be numbered to indicate that more than one chart is in use e.g. 1 of 1, 1 of 2 etc. The pharmacy should keep the prepared chart together with the dispensed medication for collection or delivery to the service user. If medication is prescribed at a different time to regular prescriptions then the Medicine Record Chart should be returned to the pharmacy for labels to be attached. For mid-cycle requests that follow into the next cycle e.g. a seven day course of antibiotics prescribed on day 26, the pharmacy should print two extra labels at the time of dispensing – one to attach to the current Medicine Record Chart and the other to add to the new cycle chart. Where possible, there should be only one Medicine Record Chart in use at any one time. The exception to this may include the prescribing of ‘just in case’ medications; see below. Where you need to vary from this guidance, this must be risk assessed and only done in exceptional circumstance For medications prescribed ‘just in case’ e.g. a course of antibiotics and steroids for a COPD exacerbation, a separate Medicine Record Chart should be supplied to keep with the medication until needed. This Medicine Record Chart should be clearly marked by the pharmacy to indicate that there is more than one chart in use. In the case where a Medicine Record Chart is missing i.e. if in error it was not supplied at the time of dispensing a new cycle of medication or if following the supply it has been...
