MARKETING AND CUSTOMER SERVICE Sample Clauses

MARKETING AND CUSTOMER SERVICE. 6.1 The parties will cooperate to plan and execute joint seminars, public relations events, press releases, participation in trade shows, conventions and conferences, as mutually deemed appropriate.
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MARKETING AND CUSTOMER SERVICE. 1. Describe the marketing assistance that will be provided, if any.
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MARKETING AND CUSTOMER SERVICE. The Parties agree that with respect to the Purpose : - UBI SOFT shall not be responsible nor liable for, as of the Effective Date, the marketing and customer service. All marketing expenses incurred by UBI SOFT on the Sub-Distribution Products prior to the Effective Date shall be reimbursed by BAM pursuant to the terms of Clause 10 of the Agreement.
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MARKETING AND CUSTOMER SERVICE. The Operator will handle the majority of customer outreach and engagement activities for the Program and approve any Program Contractor marketing to ensure clear communication with potential Customers, provide accurate information, and facilitate installation of Improvements. The purpose of the Operator’s engagement with Customers is to ultimately secure signed Participant Agreements and completed projects. BayREN and Partner Utility marketing and outreach activities are intended to drive customers to express interest as warm leads (“Customer Interest”) for Operator engagement. Operator is also allowed and encouraged to use RCPA- approved strategies to develop its own leads from Partner Utility provided Eligible Customer and High User lists. Operator staff will field all Customer Interest inquiries, responding within at least one business day; resolve issues in a timely and professional manner; and be available by phone and email. The Operator will:  Maintain branding and styling guidelines and approve marketing materials in accordance with the Program’s branding and style protocols and guidelines to ensure brand and style consistency.  Support implementation of any public marketing campaigns including work with BayREN and its consultants and partners to define goals, identify outreach channels, and implement marketing activities as approved.  Respond to all contractor inquiries about the Program. Depending on Contractor interest, the Operator may send the Contractor a Program brochure and FAQ or schedule another call.  Complete CRM record for all contractor inquiries.  Perform Customer Intake by responding to all Customer Interest inquiries about the Program. Explain benefits of Program. Depending on Customer interest, the Operator may send the Customer a Program brochure and FAQ or schedule another call. For Customers interested in proceeding with Program, confirm with customer the name of the customer of record and property owner if different and best point of contact.  Complete CRM record of Customer Intake for all interested Customers.  Use bi-annual Customer lists provided by Partner Utilities and follow up communications with Utilities as necessary to verify Customers are eligible for the Program and assign a Program Contractor or provide them a list of Program Contractors as requested.  Support the designing of Participant satisfaction surveys and issuing surveys to participants as requested by the Partner Utility or RCPA (survey needs may ...
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MARKETING AND CUSTOMER SERVICE. Respond to inquiries from members regarding the status of their membership. Support Retention efforts including follow-up with non-renewing members during the renewal cycle and member with bank or credit card draft issues. Implement new member onboarding and engagement programs, including distribution of welcome emails or other materials to new members, as requested. Support recruitment efforts including responding to membership information requests from prospective members and maintaining a list of former and prospective members. Conduct member satisfaction and needs assessment surveys, as requested, to support marketing and program development efforts. Proactively market CLIENT membership to prospective and former members, including assisting with scheduling agency presentations. Financial Management. Maintain CLIENT’s financial records using the accrual basis of accounting. Process accounts payable, including weekly check creation and issuing forms 1099 to vendors, adhering to mutually agreed upon procedures for expense authorization and check generation. Collect revenues for sales efforts, meetings, dues from the national office and other income-producing activities, depositing monies in a bank account designated by the CLIENT on at least a weekly basis. Maintain asset and liability accounts, including monthly account reconciliation, recording of prepaid expenses, deferred revenue, depreciation, investment income, and other similar tasks. Reconcile cash accounts on a monthly basis. Issue financial statements on a monthly basis, including detailed transaction reports for the treasurer, as requested. Administer state IFAPAC funds, file necessary reports with the state and work with the IFAPAC board of directors in the collection and distribution of these funds. Adhere to agreed-upon internal control procedures to safeguard CLIENT funds and assets. Assist with development and, upon approval of the board of directors, manage the CLIENT’s annual budget. As required, provide information for internal audits, or alternatively, coordinate the annual audit or review of the CLIENT financial records. Coordinate the selection of an outside accounting firm to file the CLIENT annual tax returns and provide that firm with requested information necessary to prepare and file the CLIENT annual tax returns. If the CLIENT is eligible for a 990N postcard filing, NAIFA will file on CLIENT’s behalf. Client-Sponsored Events NAIFA will provide logistical, registration, administ...
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MARKETING AND CUSTOMER SERVICE. (a) Obligations of Cingular. Cingular shall act in all respects on its own account, and shall be solely responsible for any credit verification, deposits, billing, collection, consolidation, rebilling, customer billing complaints, toll calls, bad debts and fraudulent use by any Subscriber of any Number assigned to or held by Cingular.
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MARKETING AND CUSTOMER SERVICE. 10.1 Upon production release of the web site, DAGM will loan NEWCO $500,000 to be used for marketing, to be spent in NEWCO’s sole discretion (“Marketing Expenses”). DAGM will have the right to draw back its out of pocket Marketing Expenses prior to any shareholders dividend distribution.
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Related to MARKETING AND CUSTOMER SERVICE

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Customer Service A. PRIMARY ACCOUNT REPRESENTATIVE. Supplier will assign an Account Representative to Sourcewell for this Contract and must provide prompt notice to Sourcewell if that person is changed. The Account Representative will be responsible for: • Maintenance and management of this Contract; • Timely response to all Sourcewell and Participating Entity inquiries; and • Business reviews to Sourcewell and Participating Entities, if applicable.

  • Marketing Services The Manager shall provide advice and assistance in the marketing of the Vessels, including the identification of potential customers, identification of Vessels available for charter opportunities and preparation of bids.

  • Online Services Microsoft warrants that each Online Service will perform in accordance with the applicable SLA during Customer’s use. Customer’s remedies for breach of this warranty are in the SLA. The remedies above are Customer’s sole remedies for breach of the warranties in this section. Customer waives any breach of warranty claims not made during the warranty period.

  • Customer Service Standards The Franchising Authority hereby adopts the customer service standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. The Grantee shall comply in all respects with the customer service requirements established by the FCC.

  • Autism Services This plan covers the following services for the treatment of autism spectrum disorders. • Applied behavior analysis when provided and/or supervised by an individual licensed by the state in which the service is rendered. See the Summary of Medical Benefits for the amount that you pay. • Physical therapy, occupational therapy, and speech therapy services when rendered as part of the treatment of autism spectrum disorder. A benefit limit will not apply to these services. • Psychological and psychiatric services, and prescription drugs are also covered. See Behavioral Health Services and Prescription Drugs and Diabetic Equipment or Supplies for additional information. Coverage for autism spectrum disorders does not affect any obligation of a school district, a state or other governmental entity to provide services to an individual under an individualized family service plan, an individualized education program, or similar services required under state or federal law. Services related to autism that are furnished by school personnel are not covered under this plan.

  • Our Services As insurance intermediaries we generally act as the agent of our client. We are subject to the law of agency, which imposes various duties on us. However, in certain circumstances we may act for and owe duties of care to other parties, including the insurer. We will advise you when these circumstances occur, so you will be aware of any possible conflict of interest. We offer a wide range of products and services which may include: • Offering you a single or range of products from which to choose a product that suits your insurance needs; • Advising you on your insurance needs; • Arranging suitable insurance cover with insurers to meet your requirements; • Helping you with any subsequent changes to your insurance you have to make; • Providing all reasonable assistance with any claim you make. In some cases, we act for insurers under a delegated authority agreement and can enter into insurance policies, issue policy documentation and/or handle or settle claims on their behalf. Where we act on behalf of the insurer and not you, we will notify you accordingly and in relation to claims we will advise you of this fact when you notify us of a claim. Notwithstanding this, we endeavour to always act in your best interest. As intermediaries, we offer a wide range of insurance products and have access to many leading insurance companies and the Lloyd’s market. Depending on the type of cover you require and where we have provided advice based on a personal recommendation, we will offer you a policy from either: • a single insurer; • a limited range of insurers; or • a fair analysis that is representative of the insurance market. We will advise you separately as to which of these apply before we arrange your policy and where we have not undertaken a fair analysis of the market, we will provide you with a list of insurers considered. Jensten Retail Consumer Client TOBA Version 1.0 Nov 2021 Policies taken out, amended, or renewed through our online service will be on a non-advised basis. This means sufficient information will be provided for you to make an informed decision about any product purchased online and you should therefore ensure that any policy provides the cover you require and is suitable for your needs. For Motor Vehicle insurance we require customers to pay an additional charge for our claims service – Coversure Claimsline (details are provided in a separate document). This is a “one-stop” service that enables us to assist you with any claim you may incur. The cost of the Coversure Claimsline services will be included in the price quoted to you for the Motor Vehicle insurance and shown separately in your documentation. By purchasing motor insurance from us, you authorise Coversure and its agents to take all necessary actions to handle your claim including dealing with your insurers, third parties and their insurers and other service suppliers on your behalf. For all other policies, including optional additional products and premium finance (if relevant), before the insurance contract is concluded and after we have assessed your demands & needs, we will provide you with advice and make a personal recommendation. This will include sufficient information to enable you to make an informed decision about the policy that we have recommended, together with a quotation which will itemise any fees that are payable in addition to the premium. This documentation will also include a statement of your demands and needs. You should read this carefully as it will explain reasons for making the recommendation we have made.

  • Telemedicine Services This plan covers clinically appropriate telemedicine services when the service is provided via remote access through an on-line service or other interactive audio and video telecommunications system in accordance with R.I. General Law § 27-81-1. Clinically appropriate telemedicine services may be obtained from a network provider, and from our designated telemedicine service provider. When you seek telemedicine services from our designated telemedicine service provider, the amount you pay is listed in the Summary of Medical Benefits. When you receive a covered healthcare service from a network provider via remote access, the amount you pay depends on the covered healthcare service you receive, as indicated in the Summary of Medical Benefits. For information about telemedicine services, our designated telemedicine service provider, and how to access telemedicine services, please visit our website or contact our Customer Service Department.

  • Pharmacy Services The Contractor shall establish a network of pharmacies. The Contractor or its PBM must provide at least two (2) pharmacy providers within thirty (30) miles or thirty (30) minutes from a member’s residence in each county, as well as at least two (2) durable medical equipment providers in each county or contiguous county.

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Master Contract.

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