The Agreement comprises of the contents in this Cover Page, including Key Terms and Supplemental Documentation (if any). By accessing or registering for the Services, executing an Order Form, or otherwise indicating your acceptance, the Parties enter into an Agreement which incorporates the oneSaaS Standard Terms (available at https://www.lawinsider.com/standards/onesaas/terms/v1.0) by reference. This Agreement governs your use of the Services provided by Law Insider Inc. ("we", "us", "our" or "Law Insider"), and is a binding legal agreement between you or the entity you represent ("you", "your" or "Customer"). Capitalized terms that are not defined in this Cover Page will have the meanings given in the oneSaaS Standard Terms.
By accessing or using the Services:
1. GENERAL TERMS | |
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Agreement Start Date | The earlier of the date of (a) Customer's initial access to the Services through any online provisioning, registration or order process or (b) the effective date of the first Order Form referencing this Agreement. |
Governing Law | The laws of the state of Delaware. |
Dispute Resolution Method | Please be aware that this Agreement includes, among other things, a binding arbitration provision that requires you to submit to binding and final arbitration on an individual basis to resolve disputes, rather than jury trials or class actions. Please see below "Arbitration Agreement":
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Documentation | "Documentation" refers to the user guides, manuals, technical specifications, and other materials provided by the Provider, in any form or medium that describe the functionality, use, or operation of the Services. |
Publicity | The Customer permits the Provider to use its name and logo (Customer Marks) during the Agreement Term to identify the Customer as a user of the Services in promotional materials, following any provided usage guidelines. The Provider will not alter the Customer Marks. |
2. SERVICES & USAGE | |
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Services Description of the cloud-based and other services provided by the Provider under the Agreement. | The cloud-based software-as-a-service solutions provided by the Provider to the Customer under this Agreement. This includes access to and use of the Provider's software, hosting, updates, support, and related services as specified in the applicable Order Form or other applicable Documentation. Services exclude any third-party applications, integrations, or services that may interact with or be accessible through the Provider's software unless expressly included in the Agreement. |
Authorized Purpose: The specific use of the Services permitted under this Agreement. | For Customer's internal business purposes, subject to the limitations of Customer's subscription plan. |
Authorized Users: Individuals or entities permitted to access and use the Services under this Agreement. | "Authorized User" means only those of Customer's or its Affiliates' employees, consultants, contractors, and agents authorized by Customer to access and use the Services under the rights granted to Customer pursuant to this Agreement. |
Affiliates Entities that control, are controlled by, or are under common control with a Party to this Agreement. | "Affiliates" means, with respect to a Party, any entity that directly or indirectly, through one or more intermediaries, controls, or is controlled by, or is under common control with, such Party, where "control" means at least a 50% ownership interest in such entity or the power to direct the management of such entity, whether through the ownership of voting securities, by contract, or otherwise. |
Affiliate Usage Rights: The rights granted under this Agreement allowing Affiliates to access and use the Services, subject to the same terms and conditions. | The Customer may extend the use of the Services to its Affiliates, provided that such Affiliates comply with the terms of this Agreement. The Customer is responsible for all actions or omissions of its Affiliates as if they were its own. |
Additional Use Rights and Limitations: Any additional rights granted to the Customer beyond the standard use of the Services along with any corresponding restrictions, if any. | You may use the Services only for lawful purposes and in accordance with this Agreement. We are under no obligation to enforce this Agreement on your behalf against another user. We encourage you to let us know if you believe another user has violated this Agreement or otherwise engaged in prohibited or illegal conduct. You agree not to, and will not assist, encourage, or enable others to use the Services (or any output generated by the Services):
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3. PAYMENT TERMS | |
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Fees: Fees payable for the Services. | |
Billing Frequency: Frequency of billing. | Please be aware that subscriptions will automatically renew. If you purchase Services or participated in a free trial offer for Services, we may, either after an initial free trial period or at the beginning of your access to the Services, charge an automatically-renewing subscription fee. Please see below for more details:
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Payment Terms: The terms and process for payments due under the Agreement. | For any recurring payments, you hereby authorize Law Insider to bill your payment instrument in advance on a periodic basis in accordance with the terms of the applicable payment plan until you cancel your subscription, and you further agree to pay any charges so incurred. If are billed through an invoice, full payment for invoices issued by Law Insider in any given month must be received by Law Insider thirty (30) days after the mailing date of the invoice, or the Services may be terminated. |
4. DATA AND SUSPENSION | |
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Data Export Period: The period within which the Customer can export their data after termination. | Data Export will not be possible post-termination of the Agreement, unless otherwise provided in the Order Form. |
Data Deletion Period: The period after termination within which the Provider must delete Customer Content. | Customer may request deletion of Customer Content. |
5. USAGE AND LIMITATIONS | |
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Usage Limits: Restrictions on the scope or volume of use of the Services. | Subject to your compliance with this Agreement and in consideration of your purchase of the applicable Services subscription plan, Law Insider hereby grants you access to the features and content included in your subscription plan purchase ("Paid Content"), for the maximum number of end user "seats" set forth in the Order Form. You shall not combine, incorporate, utilize, or distribute copies of Paid Content with or in connection with any product or system which, alone or in combination with such Paid Content, infringes any other person's or entity's intellectual property rights or any other rights. You shall comply with any and all requirements and restrictions imposed on Paid Content by Law Insider, its present and/or future data licensors, and its suppliers and other related entities. You are responsible for purchasing a sufficient number of end user seats for your usage of the Services and for your end users' compliance with this Agreement. Only one seat may be used per person. |
High-Risk and Sensitive Use Restrictions: Limitations on using the Services for high-risk activities or processing sensitive data. | The Services must not be used in high-risk environments or for processing sensitive personal data unless explicitly agreed in writing by Law Insider. |
Third-Party Integration Connections: Integrations established between the Services and third-party applications or systems. | Law Insider may transmit Customer Content to third-party applications and services configured by the Customer to integrate with the Services, provided such integrations are set forth in the Key Terms. If you elect to use the Law Insider Microsoft Word add-in features ("MS Word Add-In"), you understand and agree that Customer Content may be processed by:
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6. SPECIAL PROVISIONS | |
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Special Provisions: | AI Features. The Services may include certain features, such as chatbot or agent functionality, that use or leverage applications, software, products, or services provided by Law Insider or third parties that utilize artificial intelligence related technology, including large language models, algorithms and models, and machine learning related technology (collectively, "AI Features"). You are solely responsible for your use, including any use by your authorized users, of AI Features. You understand and agree that, as an integral and necessary part of Law Insider's delivery of the Services, the information you submit to the Services, including without limitation Customer Content, as applicable, will be transmitted to and processed by such AI Features, including third-party providers thereof. Law Insider does not, and requires that its third-party providers do not, use Customer Content to train artificial intelligence or machine learning models. In response, the AI Features may generate suggested text, information, analyses, results, content, recommendations, and other materials (collectively, "Output"), and that, given the probabilistic nature of artificial intelligence technology, the Output may be inaccurate or inappropriate in response to the input provided. All Output is provided "as is" and with "all faults", and Law Insider makes no representations, warranties, or covenants of any kind or nature with respect to any of the AI Features or any Output, including with respect to accuracy, completeness, truthfulness, timeliness, or suitability. Any and all decisions made by you or your designee in reliance on any Output are made at your own risk and Law Insider shall have no responsibility or liability arising therefrom. You understand that Output does not constitute medical, legal, accounting, or other advice of a certified or qualified professional. You are solely responsible for evaluating the accuracy, completeness, and suitability of the Output for your intended use cases, and subjecting the Output to appropriate quality control procedures, including human review and verification. You understand that other users of the Services or similar services may provide similar or identical input and may receive Output that is similar or identical to Output. Law Insider does not claim ownership of any Output "Third Party Service Content" means content on the Services licensed by or made available by a third party, including legal clauses and contract templates. The original creators (and assignees and licensors, as applicable) of Third Party Service Content will retain all proprietary rights associated with such Third Party Service Content. We are not responsible or liable to you or any third-party for the content or accuracy of Third Party Service Content. We do not endorse any Third Party Service Content made available through the Services or any opinion, recommendation, or advice expressed therein, and we expressly disclaim any and all liability in connection with such content. No Legal Advice. The information and services provided by Law Insider, including without limitation any Output, MS Word Add-In, AI Features, workspaces and repositories, Paid Content and any other Content on the Services ("Legal Information") does not constitute legal advice. We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of contracts, clauses, or apply the law to the facts of your situation. If you need legal advice for a specific problem, you should consult with a licensed legal advisor. Neither Law Insider nor any Legal Information provided by Law Insider is a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. Your use of the Services does not create an attorney-client relationship between you and Law Insider, or between you and any Law Insider employee or representative. Law Insider is not a "Lawyer Referral Service". Law Insider does not endorse or recommend any attorney nor does it make any warranty as to the qualifications or competency of any attorney. |
7. SUPPLEMENTAL DOCUMENTS | |
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The following Supplemental Documents are incorporated into the Agreement: | |
Order Form: The signed order form, statement of work, online registration form, or click-through agreement between the Parties referencing these Terms and specifying the Services to be provided. | Applicable and available through any order documents, online registration, order descriptions, or order confirmations referencing this Agreement. |
Trial and Beta Use Terms: The terms applicable to any trial services or services in beta. | Applicable and attached as Addendum A |
Data Protection Addendum: The agreement between the Provider and the Customer that governs the processing of personal data in connection with the Services. | Applicable and please see URL |
Security Measures: The technical, organizational, and administrative safeguards implemented by the Provider to protect the confidentiality, integrity, and availability of the Customer's data and the Services. | Please see Annex 1 of the DPA |
This Addendum is provided under and forms a Supplemental Document to the main Agreement. Capitalized terms not defined in this Addendum have the meaning given to them in the main Agreement.
This Addendum is subject to the terms and conditions of the main Agreement.
1. Trial Services Period
1.1 Trial Services means any free trial, proof of concept version, beta version, or any other Services provided free of charge as specified in the Key Terms or otherwise communicated by the Provider.
1.2 Trial Services Availability
Trial Services will be available to the Customer until the earlier of:
(a) the end of the trial, proof of concept, or beta testing period as specified by the Provider;
(b) the start date of any purchased subscription to the same Services; or
(c) written notice of termination from the Provider.
2. Scope of Use
2.1
During the Trial Services Period, the Provider grants the Customer a non-exclusive, non-transferable right to access and use the Trial Services for internal evaluation purposes only, subject to the terms of this Agreement and any applicable Documentation.
3. Data Loss Disclaimer
3.1 Any data entered the Trial Services, and any configurations made during the Trial Services Period will be permanently lost unless:
(a) the Customer purchases a subscription to the same Services; or
(b) if possible, the Customer exports such data or configurations before the end of the Trial Services Period.
4. No Guarantee of Features
4.1 The Provider makes no guarantee that features or functionality in the Trial Services will be available or the same in the general release version of the Services. The Customer is encouraged to evaluate the features and functionality of the purchased Services separately.
5. No Warranties or Support
5.1 Trial Services are provided "as-is" and "as-available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
5.2 The Provider is under no obligation to provide Support Services for Trial Services.
6. Limited Liability and Indemnification Exclusion
6.1 The Provider's liability for Trial Services is excluded to the maximum extent permitted by law and the Customer's sole remedy for dissatisfaction or breach related to Trial Services is to terminate the Trial Services. The Customer assumes all risks and costs associated with its use of the Trial Services.
6.2 The Provider is not obligated to indemnify or defend the Customer for any claims arising from the use of Trial Services.
Standard Cloud Services Agreement (oneSaaS Version 1.0)
Law Insider Standards | Licensed under CC-BY 4.0
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LAST UPDATED: [June 23,2025]