Requesting Changes Sample Clauses
Requesting Changes. To request a revision: You have five (5) days to provide changes and comments after we send work to you for approval. If you do not provide a response, we will proceed as if no changes are required. Changes and comments must be provided in writing. Changes and comments must be provided in one complete brief and not multiple emails. We will consider each email about changes as a separate round (our quoted fee includes two (2) rounds of revision only). Extended revisions outside of these limits will be charged either at our hourly rates or, if required, a change request process will be used and a fixed fee provided. If a project is abandoned or suspended, an administration fee will apply to reactivate that project.
Requesting Changes. A Customer who would like a Major Change should contact the Sales Department of Ziggo. For Minor Changes and remotely executed Changes in the configuration Customers can contact the Customer Care Department of Ziggo (reference is made to the information under 9). Ziggo pursues to prevent Faults proactively. Should Faults of a Service yet occur, Ziggo pursues to fully repair these as soon as possible. Faults occurring during a Maintenance period, Faults be- cause the Location of the Customer does not comply with the environment requirements, Faults due to the incorrect configuration of Peripherals, Faults due to unauthorised adjustments by the Customer (or by a third party hired by the Customer), Faults because the Customer does not comply with the other obligations deriving from the Service Contract and Faults caused by Force Majeure are excluded from the provisions relating to Repair Time and Availability Calculations. Ziggo may, at its own discretion, inspect the Location and carry out re- pairs on Location. The Customer shall at all times provide access for the repair of a Fault or Main- tenance. The Parties shall, where necessary, cooperate in order to support the examination and the repair of the Service and are always obliged to limit possible costs and damages as much as possible.
Requesting Changes. 1. This section applies when you need to make a change to existing functionality or ICT services or to introduce new ones. It does not cover project work. Projects are individually planned and the SLA for each one is included in its Project Initiation Document. Governance is in accordance with the IT project delivery process
Requesting Changes. Requests for changes to the MMP configuration should be submitted by e-‐mail to the NSMS RT ticketing system at nsms-‐▇▇▇@▇▇▇▇.▇▇.▇▇.▇▇. Users will receive an autoreply with a ticket number, which should be included in all related correspondence.
Requesting Changes. 17.4.1. The change initiator will complete a Change Order and submit it to the Change Management committee for consideration. The Change Management committee will assess the request in relation to the SOW scope and will accordingly either 1. Accept the Change Order for implementation; or 2. Deny the request and close it.