Reporting a Fault Sample Clauses

Reporting a Fault. 11.1.1. To report a Fault, the Customer must notify the CNOC to open a Trouble Ticket. A Fault without an appropriate Trouble Ticket will not qualify for Service Credits in the event of non-performance.
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Reporting a Fault. If you encounter a fault with the Services:
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Reporting a Fault. The Customer shall inform Ziggo telephonically, by facsimile or by email of a Fault and report this together with all information required to identify the Service (or the connection). As soon as the Customer discovers a Fault and registers the same as described above at the Customer Care Department of Ziggo, a so called Trouble Ticket is generated and registered and the Repair Time starts running. Ziggo regularly informs the Customer until the Fault is repaired. The period as of registration of the Trouble Ticket by the Customer Care Department of Ziggo until the Fault has been repaired is referred to as the ‘Repair Time’. The Faults mentioned in the Trouble Tickets are divided in the following levels: Severity Level 1 Service no longer/not available, for example: - not able to, for the benefit of, among other things, ISDN, VoIP, conduct or receive telephone calls; - Information Number or platform does not function for CCS; - cannot connect to the internet with the help of Corporate Internet (total loss of internet connectivity with packet loss of > 50%); - cannot send data over the Leased Line; - cannot gain access to/from a location for IP VPN / ethernet VPN. Severity Level 2 Deteriorated Service/part of the Service not available, for example; - issues dialling a specific destination on ISDN, VoIP; - an option is not working properly but the telephone calls are processed (for example on CCS); - packet loss on the physical line to the Network Infrastructure on Corporate Internet (loss of internet connectivity with packet loss of < 50%); - data errors on a Leased Line; - slow connection IP VPN / Ethernet VPN; - CSS Web Tool for the implementation of Changes and/or the request for reports is not available or malfunctions. Before reporting a Fault the Customer should verify if the Fault falls within the domain of Ziggo and/or can be attributed to Ziggo. Ziggo shall be entitled to charge its costs on the basis of actual costing in case of a Fault which can evidently be attributed to the Customer
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Reporting a Fault. 5.10 You must comply with any Fault reporting format as advised by us. This includes carrying out our specified pre-check documentation. For the avoidance of doubt, if there is a dispute on any Fault commencement or duration, the times recorded on the Amicus Networks fault system shall be final.
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Reporting a Fault. You must comply with any fault reporting format as advised by Us from time to time for the reporting of faults. For the avoidance of doubt, if there is a dispute on any Fault commencement or duration, the records of the fault management system at Our Technical Support Centre shall be conclusive. Faults or suspected faults on the Services must be reported on our Support telephone line on 00000 000000.
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Reporting a Fault 
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Related to Reporting a Fault

  • Rule 144 Reporting With a view to making available to the Holders the benefits of certain rules and regulations of the SEC which may permit the sale of the Registrable Securities to the public without registration, the Company agrees to use its best efforts to:

  • Data Reporting 1. Maintain and adhere to data system software and encrypted portable computer device updates, and interface capability requirements for each computer located within the facility, and as specified in the Contract and required by County.

  • Adverse Event Reporting Both Parties acknowledge the obligation to comply with the Protocol and / or applicable regulations governing the collection and reporting of adverse events of which they may become aware during the course of the Clinical Trial. Both Parties agree to fulfil and ensure that their Agents fulfil regulatory requirements with respect to the reporting of adverse events.

  • Reporting Frequency During any period of time when you are subject to the requirement in paragraph 1 of this award term and condition, you must report proceedings information through XXX for the most recent five year period, either to report new information about any proceeding(s) that you have not reported previously or affirm that there is no new information to report. Recipients that have Federal contract, grant, and cooperative agreement awards with a cumulative total value greater than $10,000,000 must disclose semiannually any information about the criminal, civil, and administrative proceedings.

  • Smaller Reporting Company As of the time of filing of the Registration Statement, the Company was a “smaller reporting company,” as defined in Rule 12b-2 of the Exchange Act Regulations.

  • Reporting Entity for the Common Stock The reporting entity relied upon for the determination of the trading price or trading volume of the Common Stock on any given Trading Day for the purposes of this Agreement shall be Bloomberg, L.P. or any successor thereto. The written mutual consent of the Investor and the Company shall be required to employ any other reporting entity.

  • Reporting Period e. Project progress including a summary of progress, findings, data, analyses, results and field-test results from all tasks carried out in the covered period.

  • Fault Reporting 5.1 We are responsible for correcting faults in supplying the Voice Services. You must provide all necessary assistance to enable us to locate and repair any fault which is our responsibility.

  • Monthly Reporting Within twenty (20) calendar days following the end of each calendar month, Registry Operator shall deliver to ICANN reports in the format set forth in Specification 3 attached hereto (“Specification 3”).

  • Reporting Violations a) When appropriate, faculty members will submit timely written communication to their immediate supervisor any condition that comes to their attention that may, in their judgment, pose a threat to the health or safety of any person associated with the District.

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