Description of Optional Services. The following host-based application processing modules or services (“Optional Services”) will be available for an additional charge, for on-line customer access from Customer terminals. Optional Services charges are listed in Schedule C, Section II. It is the Customer’s responsibility to review the ITI documentation, utilize outside resources such as consultants, input module specifications and train end-users for Optional Services. The Conversion Services listed in Schedule C, Section III are not intended to include these Optional Services. Optional Services Product Vendor Product Code Product Number Telebanc - Telephone Banking Module ITI TBM 370-000 Loan Custodial Module ITI LCM 105-303 TTM Interface PLUS ITI TTMP 107-120 TTM-Interface - EZ Teller ITI TTMZ 107-136 Safe Deposit Box Accounting ITI SDB 120-003 ATM On-line Interface – Transalliance ITI ATM 214-118 Premier Director Host ITI PDSH 110-000 EBB Interface for PCBanc ITI EBW 370-200 PCBanc Comm Server ITI 370-202 EBB Interface for ExecuBanc II ITI EBW 370-000 Execubanc for Windows Interface ITI EBW 370-400 EBW Comm Server ITI 370-402 Xxxx Payment Module ITI BPM 372-003 Invision Aurum SCHEDULE C SERVICE CHARGES
Description of Optional Services. This function relates to the provision of activities, services and resources connected to the use of workplace space in the office building and the “accommodation”-related and “location”-related items linked to it that are aimed at: • Temporary accommodation “outside” the organization, • Providing workplaces and meeting places “outside” the organization, • Transporting employees on an incidental basis.
Description of Optional Services. REMOTE ACCESS. REMOTE ACCESS (RA) provides remote switched access to the network. RA allows traveling employees or mobile executives to access their private numbering plan from any phone in countries where it is available. RA allows end-users to dial only On-Net numbers (i.e., private dialing plan numbers). This feature may not be available in every country where Global Voice VPN is offered and includes an additional installation charge for each freephone number. DUAL STAGE SWITCHED ACCESS. DUAL STAGE SWITCHED ACCESS (DSSA) provides switched access to the network. End users may dial On-Net (i.e., private dialing plan) as well as Off-Net (public switched telephone network) numbers from a DSSA-designated telephone number. There is a DSSA install charge per site. This feature may not be available in every country where Global Voice VPN is offered.
Description of Optional Services. This function relates to making available all other external (facility management) facilities, services and resources connected to the use of workplace space in the office building and the “accommodation”-related and “location”-related items linked to it. Examples of this include activities, services and resources that are used for facilities that directly meet certain needs of employees in the organization in the external facilities facility management function category and that have not been dealt with so far. These activities, services and resources are charged separately. If required, a quotation can be provided beforehand. Code number: 5.1 Function: Facility Management Item: Providing: facility management. Description of Standard Services: This function relates to the provision of facility management facilities, services and resources connected to the use of workplace space in the office building and the “accommodation”-related and “location”-related items linked to it. Examples of this include the general management function responsible (within the organization’s central policy frameworks) for the facility as a result of the planning and coordination of support processes. This includes all activities, services and resources aimed at: • Formulating philosophy, strategy and goals in the field of facility management. • Managing, advising on and operating the facilities. • Renovating, optimizing and improving processes and services. Campus Site Management interprets the policy and the general management function at the HTC, including specific attention given to internal and external communication, website, specific subsidies, mobility management & transportation plans. Representing, with power of attorney, the director/plant manager in environmental matters vis-à-vis the permit issuer and/or the government. An SLA has been made with AA Facility Management BV regarding the products and services achieved under its responsibility. In consultation with CSM and the on-site facility manager (AAfm), they have been translated into KPIs, which are reported and discussed on a regular basis. To this end, a communication procedure and timetable will be drawn up. Once a quarter, these KPIs will be centrally placed on the agenda of the HTC Management Committee following interim consultation with the Site Management. Structural matters can be discussed during the periodic “occupant consultations.” The issuing of these “standard” services is allocated in proportion to t...
Description of Optional Services. This function relates to the making available of all other facility management activities, services and resources connected to the use of workplace space in the office building and the “accommodation”-related and “location”-related items linked to it. Examples of this include activities, services and resources that are used for facilities that directly meet certain needs of employees in the organization in the facility management category and that have not been dealt with so far. These activities, services and resources are charged separately. If required, a quotation can be provided beforehand. General and Specific Conditions relating to previous NEN/SLA numbers Collective and Optional Services: These relate to additional customer-specific services that are purchased in addition to the binding “standard services.” These additional services are included in general terms in the SLA; in some cases reference is made to likely examples, without claiming to be exhaustive. Questions relating to these services can be put directly to the Facility Management Office. Additional services are charged separately in proportion to agreed off take and price. Order and complaints process: Changes in the number of workplaces are adjusted for on the first day of the following month (in accordance with Article 2). Adjustments to the number of workplaces are not charged for with retroactive effect. For changes you can contact the Central Service Point (CSP); There is a complaint procedure to handle any complaints. The procedure consists of a set plan, in which the complaint is discussed up to and including prevention of complaints. The complaint procedure is as follows:
Description of Optional Services. These activities are aimed at maintaining the user-related (i.e. non-building-related) fittings or modifying them in line with user requirements. This can be provided if requested. In that case the associated costs are charged separately. If required, a quotation can be provided beforehand.
Description of Optional Services. This function relates to the making available of all other external (facility management) facilities, services and resources connected to the use of workplace space in office building VS and the ‘accommodation’-related and ‘location’-related items linked to it. Examples of this include activities, services and resources that are used for facilities that directly meet certain needs of employees in the organisation in the external facilities facility management function category and that have not been dealt with so far. These activities, services and resources are charged separately. If required, a quotation can be provided beforehand. Code number: 5.1 Function: Facility Management Item: Providing: facility management.
Description of Optional Services. This function relates to the making available of all other facility management activities, services and resources connected to the use of workplace space in office building VS and the ‘accommodation’-related and ‘location’-related items linked to it. Examples of this include activities, services and resources that are used for facilities that directly meet certain needs of employees in the organisation in the facility management category and that have not been dealt with so far. (An example might be events, fitness, child care, etc.) These activities, services and resources are charged for separately. If required, a quotation can be provided beforehand. General and Specific Conditions relating to previous NEN/SLA numbers Collective and Optional Services: These relate to additional customer-specific Services that are purchased in addition to the binding ‘standard services’. These additional services are included in general terms in the SLA: in some cases reference is made to likely examples, without claiming to be exhaustive. Questions relating to these services can be put directly to the Facility Management Office. Additional services are charged for separately in proportion to agreed offtake and price. Order process: Changes in the number of workplaces are adjusted for on the first day of the following month (in accordance with Article 2). Adjustments to the number of workplaces are not charged for with retroactive effect. For changes you can contact the Central Service Point (CSP);
Description of Optional Services. 1. Human Resources Services As part of providing support and Optional Services in the area of human resources, NaviSite shall hire the CBT human resources professionals and shall provide to CBT all benefit and human resources support for CBT and its employees.
Description of Optional Services. Typical Daily Charge 1. Initial offender contact, installation/service calls/removals*, orientation, fee assessment, and $1.50/unit/ day additional 2. Collection of fee from offender $1.50/unit/ day additional 3. Case management – meeting with clients on a daily/weekly basis $1.00/unit/ day additional *For installation/removal services, there is a one-time additional installation fee for all offenders.
