Complaint Procedure. If an employee has a complaint, which is not a proper subject for a grievance under the grievance procedure, the employee may discuss it with their immediate supervisor. The employee may submit the complaint in writing. If necessary, the employee may also discuss the complaint with the Director of Staff Relations. The employee may have the assistance of their Alliance representative in presenting the complaint. Complaints shall be answered as soon as reasonably possible, but in no event shall an answer be delayed more than seven (7) business days, unless the time for an answer is extended by mutual agreement. If the employee and the Alliance are dissatisfied with the answer they may request a Special Conference.
Complaint Procedure. If an employee has a complaint which is not a proper subject for a grievance under the grievance procedure, the employee may discuss it with his/her immediate supervisor. The employee may submit the complaint in writing. The employee may have the assistance of the Local President in presenting the complaint. Complaints shall be answered as soon as reasonably possible, but in no event shall an answer be delayed more than five (5) calendar days, unless the time for an answer is extended by mutual agreement. If the employee and the Union are dissatisfied with the answer, they may request a Special Conference.
Complaint Procedure. Claimed violations of Section 3.1 may be pursued through the County's identified complaint procedure, the grievance procedure contained in Article 25 of this Agreement, or alternate legal procedures. The County's complaint procedure states that employees who have harassment/discrimination complaints should make a report to their supervisor and/or department head. If this is not appropriate or comfortable for the employee, employees are urged to seek assistance directly from the Human Resources Office. Supervisors, managers and the Division Manager who receive complaints from employees shall report such complaints immediately to the Human Resources Office. After notification of an employee's complaint, a confidential investigation will immediately be initiated by the Human Resources Officer to gather all of the facts about the complaint. All employee complaints will initially be evaluated by the Human Resources Office. If it is decided that an investigation is not necessary the matter will be forwarded to the Division Manager for immediate evaluation and timely follow-up.
Complaint Procedure. 6:01 It is the mutual desire of the parties hereto that complaints of the Employer or the employees shall be adjusted as quickly as possible, it being understood that an employee has no grievance until the employee has first given the immediate Supervisor an opportunity of adjusting the complaint.
Complaint Procedure. An employee may bring non-grievable items to the attention of the department head by memo through the department’s chain of command. Should the employee feel the issue is unresolved at that level he or she may bring it to the Personnel Director for consideration and final decision.
Complaint Procedure. 14.22 (a) A complaint may be submitted orally except that where submitted to the third level of management or above, it shall be in writing.
Complaint Procedure. 4 Contract Revision 01/14 5 A. A formal complaint made by a parent/guardian about an employee shall be referred 6 to the employee as soon as possible.
Complaint Procedure. No negative and unsatisfactory evaluations shall be based upon information or material of a derogatory or critical nature which as been received by the evaluator from students, parents, and/or citizens unless the following procedures have been followed or the complaint has been substantiated:
Complaint Procedure. When a statement detrimental to a teacher's career or reputation is made a matter of record, the teacher will be notified in writing by his/her supervisor and will have the opportunity to respond in writing. In no case will any action be taken against a teacher as a result of a complaint without the teacher having had an opportunity to meet face to face with the complainant, unless the complaint alleges an offense that under Missouri Statutes could be reason for suspension or termination.
Complaint Procedure. Complaints against any employee shall be handled through the established chain of command whenever possible. The complaint shall be referred first to the employee; if unresolved, then to the employee’s supervisor. Except in the case of alleged criminal activity, if the complainant refuses to contact the employee, the person receiving the complaint shall inform the employee of the complaint within a reasonable amount of time. Anonymous complaints/reports shall not serve as the basis of any personnel decisions.
