COMPLAINT AND GRIEVANCE PROCEDURE. 12.01 Matters pertaining to the interpretation or application of this Agreement, together with complaints and grievances, shall be discussed and adjusted by the Board's designated representatives and the Union Committee.
COMPLAINT AND GRIEVANCE PROCEDURE. 1. When a member of the bargaining unit has any grievance or complaint, he shall forthwith convey to his immediate superior, orally with or without a member of the Association Executive or in writing, all facts relative to the grievance and/or complaint. The member and the superior shall make every attempt to resolve the problem at this preliminary stage.
COMPLAINT AND GRIEVANCE PROCEDURE. 5.01 It is agreed that all possible means will be used to settle disputes within the framework of the Festival and the Union.
COMPLAINT AND GRIEVANCE PROCEDURE a) This Article, Expediting Redeployment Grievances and Arbitration, applies to grievances arising from the administration of Employment Continuity provisions of the Collective Agreement (Article 64.3), including the redeployment process in each Unit of Application, non- selection to positions in the mix and match and non-selection of employees entitled to priority placement in the search/notice period, and to decisions of JROTs.
COMPLAINT AND GRIEVANCE PROCEDURE. 6.01 – Complaints shall be directed to the Divisional Chief or equivalent rank officer, in writing, stating only one complaint per submission. If no violation of the Agreement is involved, the complaint may be dealt with under Section 5.03. The employee shall take up the complaint within eight (8) days of the event on which the complaint is based. The Divisional Chief concerned shall, if requested by the employee, arrange for the presence of a Committeeman. The officer will give his/her decision orally, in the presence of the Committeeman if desired, within four (4) days, excluding days off, of the lodging of the complaint. An answer will be given in writing to the employee upon his/her request.
COMPLAINT AND GRIEVANCE PROCEDURE. (26) All grievances arising between employees and the Employer shall be dealt with as speedily and effectively as possible by cooperative effort on the part of both the Union and Local Management in accordance with the following procedure.
COMPLAINT AND GRIEVANCE PROCEDURE. Definition For the purposes of this Agreement, a grievance is defined as a difference arising between the Parties relating to the interpretation, application, administration, or alleged violation of the Agreement, including any questions as to whether a matter is arbitrable.
COMPLAINT AND GRIEVANCE PROCEDURE. 23.01 It is the mutual desire of the parties herein that complaints of employees be adjusted as quickly as possible and it is understood that an employee has no grievance unless a complaint has been referred to the employees immediate Supervisor within seven (7) calendar days of the occurrence. The Supervisor shall give a verbal decision to the complainant within four (4) calendar days.
COMPLAINT AND GRIEVANCE PROCEDURE. If an employee has any complaint or grievance to take up with the Board, it shall be heard in the following manner. Step Prior to filing a personal grievance, on a matter that is other than disciplinary, as hereinafter provided, an employee shall normally attempt, by informal discussion with immediate supervisor, to resolve any matter which could be the subject of a grievance. In this discussion, the employee may be accompanied by a Union representative, and the immediate supervisor may be assisted by the appropriate unit Manager. This must take place not later than five (5) working days following the date of the incident giving rise to the potential grievance. The Employer’s response must be made not later than three (3) working days following the discussion. Any matter not settled at this stage may become the subject of a grievance and be dealt with as follows: Step The grievance of an employee shall be stated in writing on a standard form supplied in triplicate by the Union which shall be completed as indicated on the form and signed by the employee and the union officer. The form will then be presented to the Manager of Employee who will state decision in writing within seven (7) working days of receipt of the grievance. Step If the decision of the Manager of Employee is not satisfactory to the employee concerned, the matter will be referred to the Superintendent of Relations, or designate, with a copy to the Manager of Employee and the Union Committee, and the Superintendent or designate shall convene a meeting. The Superintendent or designate shall notify the Union, within four (4) working days, of proposed dates for a Step meeting, which shall be scheduled on a mutually agreeable date. At this meeting a representative of the Canadian Union of Public Employees may be present if either party requests such presence. The Superintendent of Relations, or designate, shall give a decision to the Union Committee within seven (7) days after the meeting. If the Superintendent’s decision at this stage is not satisfactory to the Union Committee, then the grievance may be referred to arbitration as hereinafter provided. ARTICLE
COMPLAINT AND GRIEVANCE PROCEDURE. 9.01 Where a difference arises between the parties relating to the interpretation, application or administration of this Agreement, including any questions as to whether a matter is arbitrable, or where an allegation is made that this Agreement has been violated or whenever an employee who has completed the required probationary period and has been accepted by the Employer for employment in the permanent service, claims that he/she has been disciplined or discharged without reasonable cause, such difference, allegation or claim being hereinafter referred to as the grievance, the grievance procedure set forth below shall apply. A policy grievance raising matters of general application may be filed at Step 2 of the grievance procedure.
