Managed. The current pricing for Services relating to Managed Azure can be found in the ratecard which is obtainable from Customer’s Aptum Sales Executive. The Aptum Marketplace does not provide pricing for suchServices. There are two pricing elements to the Services relating to Managed Azure:
Managed. These assets shall not be included within the assets under management for purposes of calculating the fees to be paid to the Adviser and the advisor does not have authority to place trades. You are providing a courtesy view only access to these accounts. Qualified Custodian Account # Qualified Custodian Account # Schedule B - Authorization to Add Trusted Contact By signing this form, you authorize Vector Wealth Management (“Vector” or “we” or “us”) to add/update the Trusted Contact Person information on the account(s) listed on your Schedule A. If we are unable to reach you in relation to your account, you authorize us to contact the person listed below and disclose information about your account in order to confirm the specifics of your current situation, including your contact information, health status, and to inquire about the identity of any legal guardian, executor, trustee or holder of a Power of Attorney. Additionally, you authorize us to contact the person listed below should we believe you to be evidencing signs of diminished mental capacity or of potential abuse or exploitation in any form, including financial, physical or emotional abuse. Your Trusted Contact Person must be 18 years of age or older and should not be a co-owner on the listed accounts. This form will NOT authorize your Trusted Contact Person to act on your behalf regarding your account(s). The person listed below will replace any existing Trusted Contact Person on the account(s) listed on Schedule A. First and Last Name of Contact Relationship Phone Number First and Last Name of Contact Relationship Phone Number First and Last Name of Contact Relationship Phone Number In addition, I/we give you permission to share financial information with the accountant(s) and/or attorney(s) listed below: First and Last Name of Contact Relationship Phone Number First and Last Name of Contact Relationship Phone Number OR □I revoke all previous authorizations to contact any Trusted Contact Person on the listed accounts. □I do not want to provide a Trusted Contact Person, at this time. Signature Print Name Date Signature Print Name Date (THIS PAGE WAS INTENTIONALLY LEFT BLANK) Revision 04.2019 - Tiered Rev. 04/2/2020 FACTS WHAT DOES VECTOR WEALTH MANAGEMENT DO WITH YOUR PERSONAL INFORMATION? Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share...
Managed. A managed wireless connection requires the use of an access point. This connection uses an SSID (Service Set Identification) code, which acts as the network name or ID that the system will operate on. This SSID is alphanumeric and case sensitive, and the codecs will not work if this SSID does not match the entry in the access point. Even though a system will not work without the correct SSID it is recommended to make use of the MAC address filtering functionality of most access points. This will ensure that ONLY approved wireless systems are permitted on the network.
Managed. Includes all of the above stated in ‘Introduction Only’ and ‘Rent Demand’ services and also the following:
Managed. For Managed Ethernet services, we are responsible for the service up until the customer-side port of the router which we have provided. Equipment, cabling, security and networking beyond the router remains your responsibility, however you may have separate IT Support Agreements with Computercentric which cover this. For Managed Ethernet services, we will; • Provide a suitable router – to act as a termination device for the Ethernet service, and we will manage any ongoing changes to the configuration as required. • Install a base-line configuration on the router - once connected at your premises, it will automatically retrieve the necessary configuration. • Replace the device – Where a device has been confirmed to be faulty beyond repair, or needs to be upgraded, a replacement device will be provided. The device being replaced is to be returned to Computercentric. • Monitor the circuit – We will remotely manage and monitor the router using both the primary and secondary connection, where Assurance back-up is provided. Where Assurance back-up is not provided, we will manage and monitor the router via the primary Ethernet service. Should a circuit become unavailable / unreachable, we will make contact with your appointed contact. • Perform fault diagnostics – Where a problem with the Ethernet service or router has been identified, we will undertake diagnostic work to identify the nature of the fault. • You, or your appointed on-site contact, will be required to perform diagnostics in cooperation with our support teams. Diagnostics may include, but not limited to, checking power supply, cabling etcetera.
Managed. Simplified
Managed. INFRASTRUCTURE Any variation to the standard Service Times shall be defined in the Service Order for the service taken. Response times are a goal and not a guarantee. Incidents reported outside Service Times will be deemed to be received at the start of the next Service Time period. Managed Infrastructure covers Customer’s Enterprise Grade Infrastructure devices only. Devices not provided by the Supplier must have a manufacturer support agreement in place that mirrors the support offered by the Supplier. All devices must be in mainstream support by the manufacturer. Devices without suitable manufacturer support may be supported on a best-endeavours basis. Incidents may be logged via email, web portal or telephone or any other method provided by the Supplier during the term of the contract. High priority incidents (P1/P2) must be logged via telephone to ensure the relevant SLA is assigned. Incidents logged via any other means will initially be classified as a P4. After discussing the incident with the Customer, a mutually agreed priority will be assigned to the incident. The Supplier reserves the right to adjust the priority of the incident as it sees fit throughout the duration of the incident. All Managed Infrastructure support is remote only. Should the incident not be resolvable remotely, the Supplier will use its reasonable endeavours to provide an engineer on the Customer’s site. If the Customer does not subscribe to an on-site support service via a Service Order, then such site visits may be chargeable. If the incident is as a result of hardware failure, the Supplier will liaise with the hardware manufacturer to provide a repair, provided the Customer has purchased an extended warranty for the hardware. For any device that does not have an extended warranty, the cost of any repair/replacement will be the responsibility of the Customer and the SLA’s will not apply. Incidents will be classified as P4 if hardware cover is not in place. Managed Service will not include the following unless specified separately in the Service Order: • resolution of incidents due to errors in customer software, including viruses or malware introduced by the Customer or the Customer’s agents; • resolution of incidents due to the installation or upgrading of software or hardware by the Customer or the Customer’s agents; • resolution of incidents due to the Customer or the Customer’s agents moving, changing, removing or otherwise making any changes without prior notification ...
