Investigation of Complaints. 1. A complaint is a statement of inappropriate or improper conduct or misconduct made by a person or group of persons against a teacher or group of teachers. Knowledge of inappropriate or improper conduct or misconduct may also arise from an independent law enforcement agency investigation where due process standards have been observed.
Investigation of Complaints. The Department will receive, consider, and act on all complaints made by employees or members of the public against affected employees or practices in accordance with Government Code Section 3300 ET. All complaints setting out a "grievance" shall be processed in accordance with Article VII of this Memorandum or Understanding.
Investigation of Complaints. The District shall investigate complaints against an employee promptly and with due diligence. During the time the District is making its investigation, the employee may be suspended with pay.
Investigation of Complaints. 183. APD and the Civilian Police Oversight Agency shall ensure that investigations of officer misconduct complaints shall be as thorough as necessary to reach reliable and complete findings. The misconduct complaint investigator shall interview each complainant in person, absent exceptional circumstances, and this interview shall be recorded in its entirety, absent specific, documented objection by the complainant. All officers in a position to observe an incident, or involved in any significant event before or after the original incident, shall provide a statement regarding their observations, even to state that they did not observe anything. 184. APD and the Civilian Police Oversight Agency shall investigate all misconduct complaints and document the investigation, its findings, and its conclusions in writing. APD and the Civilian Police Oversight Agency shall develop and implement a policy that specifies those complaints other than misconduct that may be resolved informally or through mediation. Administrative closing or inactivation of a complaint investigation shall be used for the most minor policy violations that do not constitute a pattern of misconduct, duplicate allegations, or allegations that even if true would not constitute misconduct. 185. APD shall require personnel to cooperate with Internal Affairs Division and Civilian Police Oversight Agency investigations, including appearing for an interview when requested by an APD or Civilian Police Oversight Agency investigator and providing all requested documents and evidence under the individual’s custody and control. Supervisors shall be notified when an individual under their supervision is summoned as part of a misconduct complaint or internal investigation and shall facilitate the individual’s appearance, absent extraordinary and documented circumstances.
Investigation of Complaints. The licensee shall ensure that every reasonable effort is made to investigate all the relevant circumstances and information surrounding a complaint. The level of investigation shall be commensurate with the seriousness, frequency of occurrence and severity of the complaint.
Investigation of Complaints. 177. PRPD shall ensure that policies and procedures regarding the investigation of complaints clearly establish that complaints are adjudicated on the basis of the preponderance of the evidence. This standard should be clearly delineated in policies and procedures and accompanied by extensive examples to ensure proper application by investigators. 178. PRPD shall investigate all misconduct complaints and document the investigation and its findings and conclusions in writing. PRPD shall develop and implement a policy that specifies those complaints that may be resolved via administrative closing or informal resolution. Administrative closing shall be used for minor policy violations that do not constitute a pattern of misconduct, duplicate allegations, or allegations that even if true would not constitute misconduct, among others. 179. PRPD shall ensure that all administrative investigations conducted by SPR shall be completed within 90 days of the receipt of the complaint, including assignment, investigation, review, and final approval. The SPR commander is authorized to grant additional 30 day extensions, for up to 90 additional days in the aggregate, for justifiable circumstances, which shall be documented in writing. For purposes of these extensions, workload shall not constitute justification for extensions. Where an allegation is sustained, PRPD shall have 30 days to determine and notify the officer of the appropriate discipline. The appropriate discipline shall be imposed as soon as practicable, consistent with PRPD’s disciplinary procedures. All administrative investigations shall be subject to appropriate tolling periods as necessary to conduct a parallel criminal investigation or as provided by law. 180. PRPD shall ensure that investigations of officer misconduct are thorough and the findings are consistent with the facts. 181. PRPD shall require officers to cooperate with administrative investigations, including appearing for an interview when requested by a PRPD or Commonwealth investigator and providing all requested documents and evidence. Supervisors shall be notified when an officer under their supervision is summoned as part of an administrative investigation and shall facilitate the officer’s appearance, unless such notification would compromise the integrity of the investigation.
Investigation of Complaints. 98. IIU will continue to be in a separate location from SPD headquarters.
Investigation of Complaints. 144. Investigations of officer misconduct shall be as thorough as necessary to reach reliable and complete findings. The misconduct complaint investigator shall interview each complainant in person, absent extenuating circumstances, and this interview shall be recorded in its entirety, absent specific, documented objection by the complainant. All officers in a position to hear or see an incident, or any significant event before or after an incident, shall provide a written statement regarding their observations, even to state that they did not see or hear anything.
Investigation of Complaints. Collector shall notify the City Manager of any outstanding customer service-related issues as they arise. Service complaints may be investigated by the City Manager. In addition, a Residential Customer dissatisfied with Collector’s decision regarding a complaint may ask the City Manager to review the complaint. Before reviewing the complaint, the City Manager shall refer it to Collector. If Collector fails to cure the complaint within ten (10) days, the City Manager shall review the Residential Customer’s complaint and determine if further action is warranted. The City Manager may request written statements from Collector and the Residential Customer, and/or oral presentations.
Investigation of Complaints. Schering shall have the primary right and responsibility to investigate and answer all complaints concerning Exogenous Ribozyme Products. If permitted by law, Schering shall have the primary right and responsibility to report to the FDA or other applicable regulatory agency all complaints and corrective actions with respect to Exogenous Ribozyme Products, but if so required by law, RPI shall perform such reporting. In this regard, Schering will supply RPI with a copy of any completed investigation report as required by GMP as well as any other report needed by RPI to comply with the law. RPI will promptly notify Schering of any adverse events, complaints or problems, or any inquiries made by healthcare providers, or any actual or threatened legal or regulatory action of the FDA or other regulatory agency relating to Exogenous Products hereunder of which RPI has notice.
