COMPLAINTS AND Sample Clauses

COMPLAINTS AND. INVESTIGATIONS Broker-Dealer shall cooperate with Distributor and Companies in the investigation and settlement of all complaints or claims against Broker-Dealer and/or Distributor or Companies relating to the solicitation or sale of the Registered Products under this Agreement. Broker-Dealer, Distributor and Companies each shall promptly forward to the other any complaint, notice of claim or other relevant information which may come into either one's possession. Broker-Dealer, Distributor and Companies agree to cooperate fully in any investigation or proceeding in order to ascertain whether Broker-Dealer's, Distributor's or Companies' procedures with respect to solicitation or servicing is consistent with any applicable law or regulation. In the event any legal process or notice is served on Broker-Dealer in a suit or proceeding against Distributor or Companies, Broker- Dealer shall forward forthwith such process or notice to Companies at its Home Office in Hartford, Connecticut, by certified mail.

COMPLAINTS AND. INVESTIGATIONS All parties to this Agreement agree to cooperate fully in any banking, insurance or securities regulatory investigation or proceeding or judicial proceeding with respect to Pacific Mutual, Distributor, Broker/Dealer and/or Agency, their affiliates and their agents or representatives to the extent that such investigation or proceeding is in connection with the Contracts distributed under this Agreement. Without limiting the foregoing: (a) Each party to this Agreement shall promptly notify the other parties to this Agreement of any complaint or comment regarding the Contracts and/or any allegation that Selling Entities or any of its Subagents/ representatives violated any law, regulation or rule in soliciting applications for or servicing the Contracts. Selling Entities shall promptly investigate such complaint or allegation, take appropriate remedial measures and notify Pacific Mutual and Distributor of same. Selling Entities shall provide Pacific Mutual and Distributor with full details of and correspondence relating to any of the foregoing, including copies of all legal documents pertaining thereto. (b) Selling Entities shall cooperate fully with Pacific Mutual and Distributor in any regulatory proceeding or judicial proceeding involving the solicitation of applications for or the servicing of Contracts by the Selling Entities or any of their representatives.

COMPLAINTS AND. INVESTIGATIONS Broker-Dealer shall cooperate with ITT Hartford in the investigation and settlement of all complaints or claims against Broker-Dealer and/or ITT Hartford relating to the solicitation or sale of the Registered Products under this Agreement. Broker-Dealer, Distributor and Companies each shall promptly forward to the other any complaint, notice of claim or other relevant information which may come into either one's possession. Broker-Dealer, Distributor and Companies agree to cooperate fully in any investigation or proceeding in order to ascertain whether Broker-Dealer's, Distributor's or Companies' procedures with respect to solicitation or servicing is consistent with any applicable law or regulation. In the event any legal process or notice is served on Broker-Dealer in a suit or proceeding against Distributor or Companies, Broker- Dealer shall forward forthwith such process or notice to Companies at its Home Office in Hartford, Connecticut, by certified mail.

COMPLAINTS AND. It is the mutual desire of the parties hereto that complaints of employees shall be adjusted as quickly as possible and it is generally understood that an employee has no grievance until he has first given his supervisor an opportunity of adjusting his complaint. If any employee has any complaint or question which he wishes to discuss with the Company he shall take the matter up with his immediate supervisor, and he may be accompanied by his zone ▇▇▇▇▇▇▇ if he requests such assistance.