Complaints Sample Clauses

Complaints. It is always Our intention to provide You with a quality service. However, should You have cause to complain, please contact Steve Pennock, Group Compliance Manager, UKGlobal, 1 City Road East, Manchester, M15 4PN. Telephone 07436 031876. Email We will try to resolve Your concerns to Your satisfaction within three working days. If We are unable to do this, We will formally acknowledge Your complaint within five working days and advise You who will be investigating the matter(s) You have raised. You will then receive a detailed written response within eight weeks, unless We write to You advising that a response will be delayed. If You are not satisfied with Our response, You may be eligible to refer Your complaint to the Financial Ombudsman Service (FOS). This is an independent service which was set-up by Parliament to sort out complaints between financial businesses and their customers. We will provide You with further details of FOS as part of Our response. Our full Complaints Procedure can be viewed at or a copy can be provided on request. You acknowledge and agree that You shall only be entitled to make a complaint against Us, and not against any individual employee, director or officer of Ours.
Complaints. Employees who feel they have been the subject of discrimination, harassment, or retaliation are encouraged to discuss such issues with their supervisor, administrator, or Human Resource Consultant for local resolution. The goal of local resolution is to address and resolve problems as quickly as possible and to stop any inappropriate behavior for which a University employee is responsible. A formal complaint may be filed with the University Complaint Investigation and Resolution Office (UCIRO). Employees may also file discrimination, harassment or retaliation complaints with appropriate federal or state agencies or through the grievance process in accordance with Article 6 of this Agreement. In cases where an employee files both a grievance and an internal complaint regarding the alleged discrimination, harassment or retaliation the grievance will be suspended until the internal complaint process has been completed. In accordance with Executive Order 31, retaliation against any individual who reports concerns regarding discrimination or harassment, or who cooperates with or participates in any investigation of allegations of discrimination, harassment, or retaliation is prohibited.
Complaints. 5.1 Any complaints should be made in writing to the Practice. Such complaints will be treated fairly and promptly.
Complaints. 9.1 If you think that we have broken this Agreement or have failed to do anything we promised, you can complain to us under the complaints procedure which we will have made available to you.
Complaints. 1. Complaints by the Purchaser concerning any action or decision of a Forest Officer, including suspension orders, must be made in writing to the Administrator postmarked within 30 days of the disputed action or decision. In the interim, Purchaser must comply with the directions of the Forest Officer.