HUMAN FACTORS. This section should describe the procedures the repair station will use to ensure the detection and rectification of maintenance errors that may endanger the safe operation of aircraft. The procedures shall ensure that the FAA-approved initial and recurrent training programme and any revision thereto includes human factors training, addressing resources, human performance limitations, shift changeover and how personnel are trained, to ensure an understanding of the application of human factors principles. The following topics should be covered:

HUMAN FACTORS. The systematic application of relevant information about human abilities, characteristics, behavior, motivation, and performance. It includes principles and applications in the areas of human engineering, anthropometrics, personnel selection, training, life support, job performance aids, and human performance evaluation. (DAU Glossary) Within the context of this definition, human factors also may be addressed as part of the operational effectiveness evaluation in OTA test plans and reports.

HUMAN FACTORS. Section 1. To meet the Agency’s stated goal of reducing and/or eliminating operational errors within the National Airspace System (NAS), the Parties agree that errors resulting from human factors can be mitigated.The continuous operation of the NAS and the associated impact on the employees who work within that system serve to reinforce the importance of human factors considerations in the operation of the Agency’s facilities.

HUMAN FACTORS. An operator must take the pre- cautions necessary to account for human factors that can affect a crew’s ability to perform safety-critical roles, including in the following safety crit- ical areas—

HUMAN FACTORS. Human Factors supplies data on task time and skill requirements necessary for accomplishing maintenance procedures. Task data provided includes estimates of the man-hours, elapsed time and job skills necessary to accomplish maintenance tasks as described in IAE’s Manual and Service Bulletins. Data is supplied for “on” and “off” aircraft maintenance tasks up to modular disassembly/assembly. Additional selected task data can be supplied on disassembly/assembly to the piece part level and on parts repair. In addition, the group can help solve problems related to skill requirements, body dimensions, or excessive man-hours encountered in accomplishing maintenance tasks. FLIGHT OPERATIONS Flight Operations provides the airline customer with the following technical assistance concerning installed engine operations: • Introduction of new equipment • Problem resolution and assistance with in-service equipment • Contractual commitment and development program support • Publication of engine operations literature and performance aids NEW EQUIPMENT In accordance with customer needs, Flight Operations can provide on-site assistance in the training of operations personnel and help in solving engine operational problems that might arise during the initial commercial service period. Such assistance can include participation in initial delivery flights, engine operational reviews, and flight crew training activity. PROBLEM RESOLUTION - IN-SERVICE EQUIPMENT In accordance with a mutually agreed upon plan, Flight Operations can perform cockpit observations to identify or resolve engine operating problems and to assess installed engine performance. CONTRACTUAL SUPPORT AND DEVELOPMENT PROGRAMS As required, Flight Operations can assist in evaluating installed engine performance relative to contractual commitments and engine improvements which have an impact on engine operations. THIS DOCUMENT CONTAINS INFORMATION PROPRIETARY TO IAE. PUBLICATION SUPPORT Flight Operations is responsible for the issuance of Engine Operating Instructions and correspondence pertaining to inflight engine operations. Such material is coordinated with the airframe manufacturers as required. Special Presentations and Reports are also issued, as required, to support the activity described above. REPAIR SERVICES Repair Services provides the following support to the airline customers: • Coordinated Repair Development Activity • Customer Assistance on Repair Procedures and Techniques • Qualification of Repair...

HUMAN FACTORS. 7.1 Instruction for use will be provided on a package insert. Training will be available.

HUMAN FACTORS. The dimensions and layout of the CK shall permit safe and effective operation and maintenance by male and female personnel in the 5th to 95th percentiles when wearing the field duty uniform, mission-oriented protective posture (MOPP) level-II, and the cold weather ensemble during all potential environmental and operational conditions. Relevant anthropometric measurements are listed in table IV, and additional guidance can be found in the 1988 Anthropometric Survey of U.S. Army Personnel (see 6.11). TABLE IV. Anthropometric dimensions Description Dimension to be used Example application Overhead reach 73 inches (5th percentile female) Shelf height Functional reach 32 inches (5th percentile female) Counter depth Stature 74 inches (95th percentile male, boots) Head clearance Shoulder breadth 27 inches (95th percentile male, bulky clothing) Passage clearance Weight 199 pounds (in BDU) Roof weight limits 11 W911QY-04-R-0011 Attachment 1 MIL-PRF-32026(GL)

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