Special Support Clause Samples
Special Support. Notwithstanding the above, if PenSoft makes, as a reasonable business determination the technical support requested by Customer pursuant to this section will entail detailed, specialized maintenance or support services different in kind or amount from those provided to other similar customers of the Product Offering (including, but not limited to, assistance to enable the interfacing or operation with a non-supported, unusual or proprietary system), PenSoft shall notify Customer the requested support is considered an additional service subject to additional fees, to be determined prior to commencing said support.
Special Support. The scope of the Service Plan is limited to Section 1 through Section 9 of this Exhibit. A10 Networks may claim additional support fee for special support request, outside the scope of the Service Plan, from Reseller. The additional support fee shall be mutually agreed by Reseller and A10 Networks.
Special Support of the Letter Agreement shall be deleted and replaced by [*]
Special Support. Licensee may from time to time, in support of Licensee or Licensee customers, request special services from Licensor beyond the level of Licensor’s routine support. These special services may include services such as design, development, and other engineering services; training services; additional technical support; sales/marketing services; and consulting services. If Licensor agrees to provide such services to Licensee or Licensee customers, these services will be billed to Licensee on a time and expenses basis at Licensor’s then current service rates. In addition, Licensor and Licensee may agree, as separate business transactions, to enter into contracts for specific services and/ or product deliverables from Licensor.]
Special Support. With regard to the Project that THE PROMISSORY BUYER intends to develop on the Real Property, THE PROMISSORY SELLER is bound, during the time that it still holds the ownership title of the real property, to provide its support and facilitate the signing and subscription of all those records, powers, and documents that THE PROMISSORY BUYER needs to present before the respective Urbanization agency, Municipal Planning Office, environmental authorities and other municipal authorities and entities with regard to the development of the Project. Likewise, THE PROMISSORY SELLER is bound to subscribe the urbanization and/or construction license request and/or modification forms. First Paragraph: THE PROMISSORY BUYER shall bare all the necessary costs and expenses for the attainment of the building licenses and/or modifications to such required for the execution and development of the Project on the Real Property. THE PROMISSORY BUYER shall be responsible for the processing provided by THE PROMISSORY SELLER before third parties and the authorities. Second Paragraph: THE PROMISSORY BUYER shall be responsible for the viability and soil studies that are necessary on the Real Property for the successful construction of the Project. THE PROMISSORY SELLER is not responsible for the material state of the current or future soil of the Real Property for the purposes of the construction and development of the PriceSmart Project or for the adjustment works on the soil that are necessary in order to execute the Project. Third Paragraph: THE PROMISSORY BUYER states that it is informed of the urbanization, foreseen uses and environmental regulations as well as all the others that are applicable and that have been issued by the corresponding authorities for the Real Property object of this AGREEMENT. Likewise, it states to be aware of the consequences involving possible changes to the regulations relating to the use and destination of the soil and all those referring to the territorial organization that affect the real property. FOURTEENTH: CONFIDENTIALITY: All the terms and conditions of this document, the agreements and legal documents that have been entered into between THE PARTIES for the purposes of the negotiation and all the information that each of THE PARTIES receives from the other by virtue of the obligations corresponding under this AGREEMENT, must be kept in full reservation and confidentiality by both parties, and therefore, may not be disclosed to third parties exc...
Special Support. GE agrees to provide the following special support to the Airline:
