Support Services definition
Examples of Support Services in a sentence
With respect to SW Support Services (as defined below), Provider will make provide such Services in a professional and workmanlike manner, however, Provider does not guarantee that each or any Software support incident is capable of being resolved through SW Support Services.
The Company commits to offering Client support 24 hours a day, 7 days a week, 365 days a year in accordance with its most recently published Support Services Guide.
The level of Support Services provided will depend on the support plan selected at the time of Subscription.
If Customer fails to pay any Fees when due and does not cure such non-payment within thirty (30) days after receiving written notice thereof, Devolutions may, without limiting any other rights or remedies, suspend, terminate, or blacklist Customer’s Subscription, and/or suspend or cancel the provision of any Support Services or Professional Services.
As part of the Subscription to a Software Product or a Software Package, Devolutions shall provide Support Services to Customer.