Support Services definition

Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;
Support Services or “IFS Support Services” means the support and maintenance provided or made available by IFS and purchased by Customer for particular Application Software, which includes different support options, as specified on the Notification Form. Support Services may be limited to certain software installation(s), instance(s), environment(s), language version(s), and country(ies) /site(s) as specified in the applicable Notification Form.

Examples of Support Services in a sentence

  • With respect to SW Support Services (as defined below), Provider will make provide such Services in a professional and workmanlike manner, however, Provider does not guarantee that each or any Software support incident is capable of being resolved through SW Support Services.

  • The Company commits to offering Client support 24 hours a day, 7 days a week, 365 days a year in accordance with its most recently published Support Services Guide.

  • The level of Support Services provided will depend on the support plan selected at the time of Subscription.

  • If Customer fails to pay any Fees when due and does not cure such non-payment within thirty (30) days after receiving written notice thereof, Devolutions may, without limiting any other rights or remedies, suspend, terminate, or blacklist Customer’s Subscription, and/or suspend or cancel the provision of any Support Services or Professional Services.

  • As part of the Subscription to a Software Product or a Software Package, Devolutions shall provide Support Services to Customer.


More Definitions of Support Services

Support Services means the software maintenance and support services described in the Support Handbook;
Support Services means support in relation to the use of the Software and the identification and resolution of errors in the Software, but shall not include the provision of training services whether in relation to the Software or otherwise;
Support Services means Equipment and Software maintenance and support service as further described in Schedule Support Services.
Support Services means the customer support services described at www.samsara.com/support, and Documentation, but excluding any Professional Services.
Support Services means the provision of support and maintenance services for SAP Business One Cloud by SAP and Partner as defined in Article 11 below.
Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.
Support Services means the software maintenance and support services Contractor is required to or otherwise does provide to the State under the Service Level Agreement.