Complaint Record Sample Clauses

Complaint Record. An employee may attach a written statement to any material to be placed in his/her personnel file under the provisions of this Article. Any action taken by the District as a result of a complaint shall be for just cause and may be appealed through the Grievance Procedure.
Complaint Record. All communication and information pertaining to the current status and resolution of complaints must be maintained in servicing files as well as a separate complaint history file detailing: date complaint received, name of individual assigned, nature of complaint, status of complaint (e.g., open, resolved), and action taken. Independent Evaluation of Loan Modification Denials
Complaint Record. An Airline's consumer complaint record for a particular month is measured by its number of consumer complaints per 100,000 passengers enplaned (rounded to two decimal places), as reported for that month by the DOT.(4) An Airline's consumer complaint record for the Measurement Period will be equal to the average of its DOT reported monthly consumer complaints per 100,000 enplanements for that period. Each Airline's consumer complaint record for the Measurement Period will then be ranked, with "1" being the best ranking (i.e., the lowest number of consumer complaints per 100,000
Complaint Record. No environmental complaint was recorded during the reporting period. The updated statistical summary of complaint is presented in Table 6.1. Table 6.1 Summary of complaints for the contract Reporting Period Complaint Statistics Area of Concern Validity to the Project Status Number Cumulative 01/11/10 – 30/11/10 1 1 Noise Yes (Ref.: C001) Closed on 30 Nov 10. 01/02/11 – 28/02/11 1 2 Noise Yes (Ref.: C002) Closed on 2 Mar 11. 01/03/11 – 31/03/11 0 2 - - - 01/04/11 – 30/04/11 2 4 Water Yes (Ref.: C003) Closed on 16 Apr 11. Noise Yes (Ref.: C004) Closed on 16 May 11. 01/05/11 – 31/05/11 1 5 Water Yes (Ref.: C005) Closed on 10 Jun 11. 01/06/11 – 30/06/11 1 6 Air Yes (Ref.: C006) Closed on 23 Jun 11.
Complaint Record. One environmental complaint regarding air quality was recorded during the reporting period. The complaint was received by ICC on 30 Dec 13 related to the dust disturbance from nearby construction sites at Tuen Mun Road (near Chi Lok Garden). As confirmed by the Contractor and Supervising Officer’s Representative, the roof works was carried out in the nearby on the noise enclosure. It is anticipated that the nuisance was mainly due to the construction activities. As no other construction sites were in operation during the complaint period, it is concluded that the complaint was work-related under the Project. Highways Department Agreement No. HMW 5/2009 (EP) Traffic Improvements to Tuen Mun Road Town Centre Section Quarterly Environmental Monitoring and Audit Summary Report (November 2013 to January 2014) In accordance with the Action/Event Plan, additional 1-hr TSP monitoring was undertaken on 6 and 8 Jan 14 at the closest air monitoring station AM4 (The Chinese Manufacturers' Association Of Hong Kong Xxxx Xxxxxx Xxx Secondary School). The monitoring results are summarized as follow: Date Time 1- hr TSP (ug/m3) 6 Jan 14 13:10 – 14:10 55 14:10 – 15:10 56 15:10 – 16:10 49 8 Jan 14 13:30 – 14:30 68 14:30 – 15:30 52 15:30 – 16:30 58 The monitoring results are well below the Action Level (294 ug/m3) and Limit Level (500 ug/m3). ET’s on-site observations during the monitoring also suggested that no abnormal construction activities were observed within the site area. Nevertheless, ET recommended that the Contractor should undertake following mitigation measures to minimize the nuisance.
Complaint Record. Four environmental complaints (4 in March 2012) regarding the construction noise and water quality were recorded during the reporting period. The first complaint was received by ICC on 8 Mar 12 regarding mud drop from the site on the carriageway in Tuen Mun Road (Tsuen Wan Bound) near Pui To Road. As confirmed by the Contractor and Supervising Officer’s Representative, the complaint was related to mud drop from the site to the carriageway on 8 Mar 12. Immediate investigation has been conducted by Contractors. It was found that the mud in Tuen Mun Road (Tsuen Wan Bound) near Pui To Road was dropped on the carriageway due to vehicles leaving from site with insufficient wheel washing time. Actions have been taken by the contractors. Xxx drops has been cleared immediately following the complaint. All vehicles’ bodies and wheels are ensured to be cleaned of muds before leaving the site. Weekly site inspections by ET on 15 Mar and 22 Mar 22 revealed that the site condition was satisfactory and no muddy trail was observed on the carriageway. Based on the above information, it is therefore concluded that the complaint was work related under the Project. In view of this, ET recommended that the Contractor should undertake following mitigation measures to minimize the nuisance.
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Related to Complaint Record

  • Complaint To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain:

  • Complaints If you have a complaint relating to the sale of energy by us to you, or this contract generally, you may lodge a complaint with us in accordance with our standard complaints and dispute resolution procedures. Note: Our standard complaints and dispute resolution procedures are published on our website.

  • Complaint Stage It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

  • Complaints Investigation ‌ An employee who complains of harassment under the provisions of the Human Rights Code of British Columbia may refer the complaint to either one or other of the following processes:

  • Notice of Complaints Each Purchaser shall promptly notify the applicable Seller upon becoming aware of any complaint concerning any Serviced Appointment made by any party to the Serviced Corporate Trust Contract, any Securityholder, any Credit Enhancement Provider or any rating agency.

  • Legal Actions A Receiver may bring, prosecute, enforce, defend and abandon any action, suit or proceedings in relation to any Security Asset which he thinks fit.

  • COMPLAINTS HANDLING 44.1 Either Party shall notify the other Party of any Complaints made by Other Contracting Bodies, which are not resolved by operation of the Supplier's usual complaints handling procedure within five (5) Working Days of becoming aware of that Complaint and, if the Supplier is the Party providing the notice, such notice shall contain full details of the Supplier's plans to resolve such Complaint.

  • Product Complaints Subdistributor shall promptly notify Distributor of (but in no event later than 24 hours after receipt), and provide, upon Distributor’s request, reasonable assistance to address and investigate, any complaint or adverse claim about any Product or its use of which Subdistributor becomes aware;

  • Customer Complaints Each party hereby agrees to promptly provide to the other party copies of any written or otherwise documented complaints from customers of Dealer received by such party relating in any way to the Offering (including, but not limited to, the manner in which the Shares are offered by the Dealer Manager or Dealer), the Shares or the Company.

  • Notice to Taxing Authorities and Insurance Companies The Seller shall transmit to the applicable taxing authorities and insurance companies (including primary mortgage insurance policy insurers, if applicable) and/or agents, notification of the transfer of the servicing to the Purchaser, or its designee, and instructions to deliver all notices, tax bills and insurance statements, as the case may be, to the Purchaser from and after the Transfer Date. The Seller shall provide the Purchaser with copies of all such notices within five (5) Business Days following the Transfer Date;

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