Complaints Handling definition

Complaints Handling means the process of attending to and resolving complaints including ongoing interaction with Complainants. It is expected that this process meets certain minimum standards;
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Complaints Handling. If You have a complaint about StoreProtect, including but not limited to a complaint about non-payment of a claim, please notify Us. We are committed to managing complaints fairly and promptly. • You will be asked to provide details to help investigate your complaint. Your complaint will be reviewed, and additional information may be requested if required. You will receive a response to Your complaint within a reasonable time. Privacy • You agree that any information or data disclosed to Us under the StoreProtect Addendum is not confidential or proprietary to You. Furthermore, You agree that We may collect and process data on your behalf when We provide StoreProtect and may share such data with third parties in accordance with Our Privacy Policy and where it is necessary. Additionally, if You request a claim for Loss or Damage, You accept We may disclose information to a Claims Administrator.
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Complaints Handling. It works as a main body resolving conflicts between consumers and traders. Furthermore, it monitors price trends through shopping basket surveys, thereby advocating for fair price structure on basic commodities with governments and producers; • Education: the organisation educates consumers about their rights through print media, panel discussions, electronic media, workshops, seminars and meetings; and • Referral services: In cases where the area does not fall under the organisation tasks, it refers the consumers to the right places for assistance. Whilst the organisation gives advice in a number of cases, it also monitors unethical advertising techniques.
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Examples of Complaints Handling in a sentence

  • If we have volunteered to be bound by the CEC Solar Retailer Code of Conduct, then these procedures will comply with that Code, and with the Australian Standard on Complaints Handling AS ISO 10002-2006.

  • Further details on how to submit a complaint can be found on our Complaints Handling Procedure found on our Website.

  • The Company will try to resolve it without undue delay and according to the Company’s Complaints Handling Policy and Procedures.

  • The Provider must publish, maintain and operate a complaints procedure in compliance with the Scottish Public Services Ombudsman Model Complaints Handling Procedure (2017).

  • Further details in respect to the Company’s Complaints Handling Procedure are available in the relevant policy of the Company.

  • The Company will try to resolve it without undue delay and according to the Company’s Complaints Handling Policy for Clients, which can be found on the Company’s Website – Legal Documents section.

  • Any complaints arising under this Contract must, in the case of ADFC, in the first instance be referred to the ADFC’s Internal Complaints Handling Officer for resolution under ADFC’s complaint handling procedure set out in Annexure 1.

  • A copy of the Complaints Handling Procedure can also be requested separately at any time from your relationship manager.

  • LCC Group Limited T/A Go Power has created the following Codes of Practice, (1) Complaints Handling, and (2) Efficient Use of Natural Gas.

  • A copy of CMTrading’s Complaints Handling Procedure is available on request.


More Definitions of Complaints Handling

Complaints Handling means the process of attending to and resolving complaints, including any ongoing transaction with Complainants.
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Complaints Handling. If the Tenant has a complaint about StoreProtect, including but not limited to a complaint about non-payment of a claim, please notify the Landlord. The Landlord is committed to managing complaints fairly and promptly. • The Tenant will be asked to provide details to help investigate the complaint. The Tenant’s complaint will be reviewed, and additional information may be requested if required. The Tenant will receive a response to the complaint within a reasonable time. Privacy • The Tenant agrees that any information or data disclosed to the Landlord under the StoreProtect Addendum is not confidential or proprietary to the Tenant. Furthermore, the Tenant agrees that the Landlord may collect and process data on behalf of the Tenant when it provides StoreProtect and may share such data with third parties in accordance with the Landlord’s Privacy Policy and where it is necessary. Additionally, if the Tenant requests a claim for Loss or Damage, the Tenant agrees the Landlord may disclose information to a Claims Administrator.
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Related to Complaints Handling

  • Complaints means each of the following documents:

  • Complaints Procedure means the School's procedure for handling complaints from parents, as amended from time to time for legal or other substantive reasons, or in order to assist the proper administration of the School. It does not form part of the contract between you and the School. A copy of the most up-to-date procedure is on the School's website and is otherwise available from the School at any time upon request;

  • Service Complaints For service problems or complaints, you should contact your local utility by calling: AEP Ohio at ▇▇▇.▇▇▇.▇▇▇▇. IN THE EVENT OF AN ENERGY-RELATED EMERGENCY, SUCH AS A POWER OUTAGE OR DOWNED POWER LINE, PLEASE VACATE THE AREA BY A SAFE DISTANCE AND CALL YOUR LOCAL UTILITY or 911. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are your local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for electricity service and are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current electricity usage, billing and payment history to XOOM or its authorized representatives. You acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Complaint means any dissatisfaction expressed by a Complainant orally or in writing to HMO about any aspect of HMO’s operation, including, but not limited to:

  • Product Complaint means any written, verbal or electronic expression of dissatisfaction regarding the Product, including without limitation reports of actual or suspected product tampering, contamination, mislabeling or inclusion of improper ingredients.