Complaint Stage Sample Clauses

Complaint Stage. It is the mutual desire of the Parties that the complaints of employees shall be adjusted as quickly as possible. An employee who has a complaint must bring that complaint to the attention of the immediate Manager within five (5) working days of when the employee became or ought reasonably to have become aware of the occurrence that gave rise to the complaint. It is understood that no employee has a grievance until the immediate Manager has been given an opportunity to adjust the complaint and verbally reply, which shall be a maximum of three (3) working days from the presentation of the complaint.

Complaint Stage. An employee who feels aggrieved should attempt to resolve the matter informally with their Supervisor. A grievance will not be considered at Step One or higher unless it included evidence of an attempt to resolve the matter at the complaint stage.

Complaint Stage. A Member, with the concurrence of the Bargaining Unit, may initiate a complaint within fifteen (15) days of the Member becoming aware of the circumstances giving rise to the complaint. The complaint would be made initially to the immediate supervisor (the Principal in the case of all Teachers) who shall answer the complaint in writing within five (5) days after receipt of the complaint.

Complaint Stage. If a Teacher is unable to resolve a complaint by informal discussion with the Teacher=s Principal or supervisor, then the Teacher, with the concurrence of the Teacher=s Bargaining Unit Executive or recognized representative, may initiate a complaint within twenty-five (25) days of the day the cause of the complaint becomes known, or reasonably ought to have been known, with the appropriate Principal or supervisor who shall answer the complaint within five (5) days of the receipt of the complaint.

Complaint Stage. If an employee has a grievance the employee shall first discuss the matter with the immediate Supervisor, accompanied by a Union Xxxxxxx, if the employee so wishes. No grievance shall be deemed to exist until it has been discussed by the employee and the immediate Supervisor, at a suitable time to be fixed by the Supervisor, within two (2) working days of the date of the request for such a discussion. The Supervisor's written answer shall be given within five (5) working days after the said discussion. If no written reply is received the grievance may be filed at Step one (1).

Complaint Stage. Before presenting a grievance through his or her authorized Union representative, the employee shall meet with his or her authorized Management representative to discuss and attempt to resolve the complaint. The employee is entitled to have an authorized Union representative accompany the employee during such a meeting. The written grievance shall be submitted within thirty (30) days as provided for in Step paragraph below. The written grievance shall be submitted within thirty (30) days of the incident giving rise to the grievance or from the date when the should otherwise have reasonably been aware of the incident giving rise to the grievance. The written grievance shall be in a form approved by the parties, however a grievance shall not be deemed to be invalid by reason only that it is not in accordance with the form supplied by the Company. The appropriate General Manager, National Director or authorized designate shall discuss and attempt to resolve the grievance with the authorized Union representative and render a written response to the grievance to the authorized Union representative and provide a copy to the concerned no later than fifteen (15) days following receipt of the grievance at Step Failing settlement being reached at Step the authorized Union representative on behalf of the concerned, may within fifteen (15) days of the receipt of the Step response or the expiration of the Step time limits transmit in writing the grievance to the Director of Labour Relations or authorized designate. The Director of Labour Relations or authorized designate shall discuss and attempt to resolve the grievance with the authorized Union representative and render a written response to the grievance and provide a copy to the concerned and the Union representative no later than thirty (30) days following receipt of the grievance at Step Any Union grievance, Company grievance or a grievance dealing with the involuntary termination of an employee’s employment shall be submitted directly to Step within thirty (30) days of the incident giving rise to the grievance or from the date when the Union, the Company, or the employee ought to have reasonably been aware of the incident giving rise to the grievance. Failing settlement being reached at Step either party may refer their grievance to arbitration within thirty (30) days of the receipt of the Step response or the expiration of Step time limits, by advising the Director of Labour Relations or authorized designate or...

Complaint Stage. Any dispute to be recognized as a grievance must first be discussed by the Occasional Teacher with the Principal, or immediate supervisor, within twenty (20) days of the time when the grievor should reasonably be expected to be aware of the relevant facts. If the grievor is unable to resolve the dispute, the Bargaining Unit may file a formal grievance at Step One, within ten (10) days of the discussion with the Principal or Supervisor.

Complaint Stage. Employees are encouraged to discuss all problematic situations with their immediate supervisor as soon as possible, with the aim of finding a solution. As a result, any complaint shall first be discussed with the appropriate Supervisor of the Employee(s) concerned. The Employee(s) concerned shall try to resolve the matter with the appropriate Supervisor and if they wish may be accompanied by a representative of the Union with a view to settling the matter promptly at the local level.

Complaint Stage. A Member may initiate a complaint in writing with the immediate supervisor (the Principal in the case of all Members assigned to schools) who shall answer the complaint in writing within five (5) days after receipt of the complaint. A copy of any such complaint and proposed remedy must also be forwarded to the Local President or Designate and Administrator of Employee Relations. Any resolution of a complaint must receive the approval of the Local.

Complaint Stage. An employee having a question or complaint shall refer it to her immediate Supervisor within seven (7) calendar days of the actual occurrence leading to the question or complaint. At this Stage, the employee may be accompanied by a Union Xxxxxxx, if she so desires. Step II Step III