Customer Complaints definition

Customer Complaints means any complaint (whether written or oral) received by JMC, any of its subsidiaries or affiliates, or by any officer, director, agent or employee of any of them or by FTB, any of its subsidiaries or affiliates, or by any officer, director, agent or employee of any of them from any person (including state and governmental agencies, departments, divisions or offices or self-regulatory organizations) with respect to: (i) annuity, insurance or mutual fund sales or servicing made or provided by JMC or Priority personnel prior to the Termination Date; (ii) servicing of annuity, insurance and mutual fund products provided by JMC personnel after the Termination Date pursuant to this Agreement or the Clearing Agreement; or (iii) the FTB Program.
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Customer Complaints means any complaint by a Customer of the TPSP Services with regards to the TPSP Services that is either lodged directly with the TPSP or directed to the TPSP by the DFS Provider or any Third Party;
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Customer Complaints means complaints received by either Party from Relay Users.
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Examples of Customer Complaints in a sentence

  • However, if you wish to make a complaint, you may do so by writing to us at Group Customer Complaints at the address listed on the complaints page of our website (www.bankofireland.com).

  • The deadline for hardship withdrawal is the mid-term of the semester following the semester during which the hardship occurred.

  • Broker shall be responsible for resolving Customer Complaints involving sales practices or marketing issues.

  • Principal Underwriter shall cooperate with Broker and provide information to Broker related to sales practices and marketing Customer Complaints that is reasonably required by Broker to facilitate the resolution of such Customer Complaints.

  • Customer Complaints: If you have questions about our prices or our service, you should call us at the contact information listed below.

  • Complaints 5.3.24 An Authorised Person must establish and maintain a register of Customer Complaints and their resolutions.

  • If you wish to make a complaint you may do so by writing to us at Group Customer Complaints, Bank of Ireland, New Century House, I.F.S.C, Lower Mayor Street, Dublin 1, D01 K8N7.

  • You also have the choice to make the complaint in writing to Group Customer Complaints, Bank of Ireland, 4th Floor, Block C, Baggot Plaza, 27-33 Upper Baggot Street, Dublin 4, D04 VX58.

  • Customer Complaints 1.1 This clause will apply until such time as the Authority approves a water services ombudsman scheme.

  • Further details are contained in the “Rules of Procedure for the Settlement of Customer Complaints in the German Private Commercial Banking Sector”, which are available on request or can be downloaded from the Internet at www.bankenverband.de.


More Definitions of Customer Complaints

Customer Complaints means the number of water quality, pressure and service complaints reported by customers to the California Department of Public Health during 2009.
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Customer Complaints means the number of water quality, pressure and service complaints reported by customers to the California Department of Public Health during 2009. “Discretionary Bonus” means a bonus payable to a Participant based on that Participant’s Individual Performance Measures.
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Customer Complaints means complaints received by the Scheme Agent from an Employer, injured Worker or Third Party Service Provider in relation to the provision of the Services.
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Customer Complaints has the meaning set forth in Section 5.9(f).
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Related to Customer Complaints

  • Complaints means each of the following documents:

  • Service Complaints For service problems or complaints, you should contact your local utility by calling: AEP Ohio at 000.000.0000. IN THE EVENT OF AN ENERGY-RELATED EMERGENCY, SUCH AS A POWER OUTAGE OR DOWNED POWER LINE, PLEASE VACATE THE AREA BY A SAFE DISTANCE AND CALL YOUR LOCAL UTILITY or 911. Authorization/Representation/Letter of Agency:By entering into this Agreement, you authorize XOOM to act on your behalf under your local utility’s tariffs in accordance with the rules and regulations of the PUCO. You acknowledge that you are your local utility account holder, or a person legally authorized to execute this Agreement on behalf of the account holder for electricity service and are at least eighteen (18) years of age. You agree to authorize XOOM to obtain your credit information and you agree to authorize your local utility to release all information relating to your historical and current electricity usage, billing and payment history to XOOM or its authorized representatives. You acknowledge that XOOM has full authority to make all rates and tariff selections necessary to meet its obligations under this Agreement. You may rescind this authorization at any time by contacting XOOM. Neither your social security number, customer account number nor any other customer financial information will be released by XOOM, except where such release is required by court order or by Commission Order or Rule, without your affirmative written consent. Execution of this Agreement shall constitute authorization for the release of this information to XOOM.

  • Product Complaint means any written, verbal or electronic expression of dissatisfaction regarding the Product, including without limitation reports of actual or suspected product tampering, contamination, mislabeling or inclusion of improper ingredients.

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Group means, collectively, Customer, its parents and Affiliates, its Agents, and its and their respective managing members, general and limited partners, officers, directors, employees, and other representatives.

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue. New Service Request:

  • Supplier means the successful bidder who is awarded the contract to maintain and administer the required and specified service(s) to the State.

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Environmental Complaint shall have the meaning set forth in Section 4.19(d) hereof.

  • Customer Content means all software, data (including personal data), information, text, images, audio, video, photographs, non-AVEVA or third-party applications, and other content and material, in any format, provided by Customer, any of Customer’s users, or on behalf of Customer that is stored in, or run on or through, the Products and Support Services.

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • service supplier means any person that supplies a service;

  • SMS means Short Message Service.

  • Information Service Traffic means Local Traffic or IntraLATA Toll Traffic which originates on a Telephone Exchange Service line and which is addressed to an information service provided over a Party's information services platform (e.g., 976).

  • Customer Data means any content, materials, data and information that Authorized Users enter into the production system of a Cloud Service or that Customer derives from its use of and stores in the Cloud Service (e.g. Customer-specific reports). Customer Data and its derivatives will not include SAP’s Confidential Information.

  • Specified Personnel means the personnel specified in the Contract to provide the Services.

  • Grievance System means the overall system that includes:

  • financial service supplier means any natural or juridical person of a Party wishing to supply or supplying financial services but the term “financial service supplier” does not include a public entity;

  • Regulatory Information Service means a regulatory information service as defined in the FCA Handbook;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third-party services.

  • Client means the Project lead of technical wing of the Purchaser for whose’ particular project the Goods / Services have been procured or any other person, duly appointed in writing, by the Client, for the time being or from time to time, to act as Client for the purposes of the Contract.

  • Customers means such brokerage or other customers or investment advisory or other clients of a Recipient, and/or accounts as to which such Recipient provides administrative support services or is a custodian or other fiduciary.

  • ACS means “asset-controlling supplier” as that term is defined in the Cap and Trade Regulations.

  • The Services means those services ancillary to the supply of the Goods, such as transportation and insurance, and any other incidental services, such as installation, commissioning, provision of technical assistance, training, and other such obligations of the Supplier covered under the Contract.