Warranty Claim Process. During the Warranty Period (and at no other time), Warrantee may make a claim (“Claim”) under this Warranty if it believes a Product it purchased is a Defective Product by contacting Ideal Power directly at xxxxxxx@xxxxxxxxxx.xxx or (000) 000-0000 and providing the following information: • Product model number and serial number; • Description of the Product failure; • Proof of purchase; and • Current location of the Product. Upon receipt and acceptance by Ideal Power of a Claim, Ideal Power will elect, at its sole option, to inspect, repair and/or replace, as applicable, the Product(s) relating to such Claim at (i) Ideal Power’s facilities or another service location of Ideal Power’s choosing or (ii) such Product’s then current location (“Field Service”, and collectively, “Warranty Services”), and shall notify Warrantee of its election.
Warranty Claim Process a) The Customer will be entitled to make claims for Product Defect or Performance Defect under this Limited Warranty (“Warranty Claims”) only if the Customer has provided documented evidence sufficient to prove that the malfunctioning or non-conformity of Q CELLS Product resulted exclusively from a Product Defect or Performance Defect covered by this Limited Warranty.
Warranty Claim Process. Milgard shall have no obligation under this Warranty without prior notice as provided herein. Submit claims to: xxx.xxxxxxx.xxx/xxxx/xxxxxxx-xxxxxxx or 1-800-MILGARD (0-000-000-0000). Owner must submit a Claim during the coverage period and within 30 days of discovering the perceived Nonconformity. Notice must include contact information, order number, and description of the issue. Photographs are required unless unobtainable. Xxxxxxx shall investigate and respond in a timely manner per the terms of this Warranty, including inspecting the Product at its option. Owner must provide reasonable access to the interior and exterior of the Product at his/her own expense, including removal of window décor and security alarms, moving furniture, and providing any scaffolding or lift equipment necessary to reach Product not accessible with a 15’ extension ladder. Where safe and practical access is not available, Milgard shall be required to provide only the Parts, and not labor. Parts may not be an aesthetic match to the original. Milgard reserves the right to discontinue or modify its products. When that occurs, Milgard shall substitute parts or product of equal value or quality. If unable to provide a replacement Product and repair is not commercially practicable or cannot be timely made, Milgard may elect to refund the purchase price of the affected Product in full satisfaction of its obligations.
Warranty Claim Process. In the event the Panels fail to comply with these Limited Warranties during the Warranty Period, Owner shall: (1) provide Xxxxx written notice within thirty (30) days after it first discovery of the non-compliance; and (2) afford Xxxxx an opportunity to inspect the Panels (in place as originally installed) prior to modifying or altering the Panels in any manner.
Warranty Claim Process. In order to receive the benefits of this Warranty, customers must provide the following information within thirty (30) days of failure: • Product ID, proof of purchase and date of purchase; • Date of failure; • Detailed explanation of issue; and • Contact person name, phone number and email address. The customer may submit a warranty claim one of two ways: 1. By calling FOREST LIGHTING Customer Service at 0.000.000.0000 or 2. By sending an email to the FOREST LIGHTING Customer Service department at xxxxxxxxxxxxxxx@xxxxxxxxxxxxxx.xxx. FOREST LIGHTING will review the claim and if tentative approval is given, a Return Material Authorization (“RMA”) number will be issued. If requested by FOREST LIGHTING, the user shall promptly return the Product at the user’s sole expense after receiving instructions regarding when and where to ship the Product. Products should be shipped freight pre-paid to the address provided with your RMA. The Product must be returned within fifteen (15) days of receiving the RMA number. The shipping box must be clearly marked with the RMA number. Failure to follow this procedure will void the Warranty. If FOREST LIGHTING determines that the cause of the problem was due to a defect in the material and/or workmanship, FOREST LIGHTING, at its discretion, will either repair the damaged Product or replace it at no charge to the customer. If requested by FOREST LIGHTING, the non-conforming or defective Products shall become FOREST LIGHTING’s property as soon as they have been replaced. Adequate records of operating history shall be available for inspection by FOREST LIGHTING.
Warranty Claim Process. In the event of a fault, an End-User should contact the Installer from whom the Battery system was purchased to arrange preliminary troubleshooting and contact Sungrow if necessary. If the product is suspected to be faulty, Sungrow will ask to submit a warranty claim with reasons. The End-User or the Installer should lodge a warranty claim (Claimant) via an Online Warranty Claim (xxx.xxxxxxxxxxxx.xxx.xx) with the supporting documents and contact details set out below: • Battery Log Data including running information, error history and event record if the Battery does not connect to Sungrow iSolarCloud portal; • all of the information requested in the Warranty Claim Form accompanying these Terms; • a copy of the invoice, receipt, commissioning report or any other document which provides proof of purchase of the Battery, as applicable or the date of installation of the relevant Battery; and • details of how we should contact you. Xxxxxxx reserves the right to reject the Warranty claim: • if the Claimant do not comply with the above-mentioned requirements; • if the Battery is replaced without the prior consent from Sungrow; and • if Xxxxxxx is not satisfied that the defect was caused by defective workmanship or materials. Xxxxxxx will seek reimbursement of all costs it incurs from the Claimant where the Battery is found to be free from defects in workmanship or materials or when it has been determined that the Limited Warranty does not apply.
Warranty Claim Process. To submit a claim under this warranty, Nikola shall return to Bosch 100% or a statistically relevant share, as mutually agreed upon, of any Licensed Product claimed by Nikola to have the Defect. Bosch shall have the right to request reasonable evidence of and impose reasonable requirements for submission of a warranty claim, including without limitation printouts of diagnostic test results performed at Nikola’s dealer or Nikola’s facilities and all relevant vehicle data.
Warranty Claim Process. In the event of a fault, an End-User should contact the Installer from whom the Battery system was purchased to arrange preliminary troubleshooting and contact Sungrow if necessary. If the product is suspected to be faulty, Sungrow will ask to submit a warranty claim with reasons. The End-User or the Installer should lodge a warranty claim (Claimant) via an Online Warranty Claim (xxx.xxxxxxxxxxxx.xxx.xx) with the supporting documents and contact details set out below: • all of the information requested in the Warranty Claim Form accompanying these Terms; • a copy of the invoice, receipt, commissioning report or any other document which provides proof of purchase of the Battery, as applicable or the date of installation of the relevant Battery; and • details of how we should contact you. Xxxxxxx reserves the right to reject the Warranty claim: • if the Claimant do not comply with the above-mentioned requirements; • if the Battery is replaced without the prior consent from Sungrow; and • if Xxxxxxx is not satisfied that the defect was caused by defective workmanship or materials. Xxxxxxx will seek reimbursement of all costs it incurs from the Claimant where the Battery is found to be free from defects in workmanship or materials or when it has been determined that the Limited Warranty does not apply.
Warranty Claim Process. If a device becomes defective in which Xxxxxxx is responsible during the warranty period, Sungrow will, at its options: • repair the device at a Sungrow office or on-site; or • provide an equivalent replacement or a new device; or • have these services performed by a Sungrow Service Partner. A qualified electrician must be organised for the inverter exchange and re-commissioning. To demonstrate the warranty entitlement, please submit a copy of the purchase invoice or commissioning report, and a receipt of warranty extension if applicable. The product model and serial number must be provided and fully legible. Sungrow reserves the right to reject the warranty services if this information is not provided. End users should contact the installer to arrange preliminary troubleshooting and lodge the warranty claim to Sungrow on the end user’s behalf. It is the responsibility of the installer to work with Xxxxxxx technical support to rectify the fault through telephone or email support. Any action taken in connection with warranty claims must be coordinated with Xxxxxxx. Sungrow reserves the right to reject warranty claims when the inverter is replaced without prior consent from Sungrow. If the inverter is replaced in the event of a warranty claim, the remaining warranty period of the original inverter will be transferred to the replacement inverter. Sungrow will register the transfer of the warranty entitlement. If the remaining warranty period is less than 1 year, it will be automatically extended to 1 year. If the allegedly faulty inverter is found to be free of defects, or outside the scope of these warranty terms, the claimant will pay Sungrow for the costs of the warranty service and the replacement inverter, testing, and transport.
Warranty Claim Process. If the buyer of a Xxxxxxx & Xxxxxx product which is subject to the limited warranty desires to make a breach of warranty claim, the buyer must provide written notification describing the alleged failure or defect to Xxxxxxx & Xxxxxx, Attn: Warranty Department, 000 Xxxxx Xxxxx, Xxxxxxxx, XX 00000, within thirty (30) days after detection of the alleged failure or defect occurring within the applicable warranty period. The failure to give such written notice during such time voids the limited warranty with respect to such claim. All products alleged to have failed or to be defective must be sent to Xxxxxxx & Xxxxxx for inspection and testing for determination of the cause of the alleged failure or defect.
