Follow-up Services for clients who are placed in unsubsidized employment shall be provided by the SUBRECIPIENT frequently enough to address on the job issues and/or job loss. Follow-up services shall be made available for a minimum of twelve (12) months following placement in unsubsidized employment. Each contact shall be documented in the client’s file. Retention and follow up services are pivotal to their success and the attainment of performance.
Follow-up Services. The GMSI staff will provide appropriate follow up services to ensure job retention and to ensure that performance measures are met. These follow-up services are completed 1st, 2nd and 3rd quarter after exit to ensure that the program meets performance measures established by the Division of Workforce Development. The Placement Specialists are responsible for following up with customers after exit. These cases are not exited until the assigned staff is sure that employment is stable and that the customer has made a reasonable adjustment to work. A wide range of services are provided following placement with the goal of ensuring that the support and planning needed to maintain employment are in place. Utilizing the monthly report staff will track which customers are currently in follow-up stages. During this time staff will be able to reach out to customers via phone, mail and email to verify their employment. The Placement Specialists notifies the customers at time of exit they are being exited. The Placement Specialist makes sure the customers understand the availability of additional employment services over the next year. The staff will provide a “professional development” session for these customers so we are able to reach them in a group setting and allow them to continue to network. An opportunity for a “job Upgrade” is greatly enhanced by attending these sessions.
Follow-up Services. The EDSI Program Staff will provide appropriate follow-up services to ensure job retention and to ensure that performance measures are met. These follow-up services are completed the 1st, 2nd and 3rd quarter after exit to ensure that the program meets performance measures established by the Division of Workforce Solutions. The Talent Development and Employment Services Specialists are responsible for following up with customers after exit when appropriate. These cases are not exited until there are no further needed services required for 90 days after exit. A wide range of services are provided following placement with the goal of ensuring that the support and planning needed to maintain employment are in place. Utilizing the monthly report, Program Staff will track which customers are currently in follow-up stages. During this time, staff will be able to reach out to customers via phone, mail, and email to verify their employment. The Talent Development Specialist will notify the customers at the time of exit they are being exited. The Specialist will make sure that the customers understand the availability of additional employment services over the next year. The Program Staff will provide a “professional development” session for these customers, so they can reach them in a group setting and allow them to continue to network. An opportunity for a “job upgrade” will be greatly enhanced by attending these sessions.
Follow-up Services. Follow up services must be provided as appropriate for participants who are placed in unsubsidized employment, for up to 12 months after the first day of employment. Counseling about the work place is an appropriate type of follow-up service. Follow-up services do not extend the date of exit in performance reporting. TRAINING SERVICES Training services can be critical to the employment success of many workers. There is no sequence of service requirement for “career services” and training. This means that the State Workforce Agency (SWA) or one-stop center staff may determine training is appropriate regardless of whether the individual has received basic or individualized career services first. Under WIOA, training services may be provided if the SWA or one-stop center staff determine, after an interview, evaluation or assessment, and career planning, that the individual: Is unlikely or unable to obtain or retain employment, that leads to economic self-sufficiency or wages comparable to or higher than wages from previous employment through career services alone; Is in need of training services to obtain or retain employment that leads to economic self- sufficiency or wages comparable to or higher than wages from previous employment, through career services alone; and Has the skills and qualifications to successfully participate in the selected program of training services. Training services, when determined appropriate, must be provided either through an Individual Training Account (ITA) or through a training contract. Training services must be linked to in-demand employment opportunities in the planning region or in a geographic area in which the worker is willing to commute or relocate. The selection of training services should be conducted in a manner that maximizes customer choice, is linked to in-demand occupations, informed by the performance of relevant training providers, and coordinated to the extent possible with other sources of assistance (see WIOA section 134(c)(3)).
Follow-up Services. Follow-up services may include:
Follow-up Services. Local areas must provide follow up services for Adult and Dislocated Worker participants who are placed in unsubsidized employment, for up to 12 months after the first day of employment. Youth Services Services for youth, ages 16-24, can be critical to credential attainment and obtaining meaningful work experience. Each Partner’s method of providing Youth Services, if applicable, is identified in Attachment C-3. Business Services Business services must be made available to local employers. Local areas must establish and develop relationships and networks to support these efforts. Business Services, offered by the IowaWORKS system, should be collaborative across Partners. Each Partner’s method of providing Business Services, if applicable is identified in Attachment C-4. Referrals The purpose of the referral system is to provide integrated and seamless delivery of services to workers, job seekers, and employers. All referrals and outcomes of referrals must be documented and tracked. Documentation and tracking may occur via a paper process or utilizing the IowaWorks case management system, if applicable. If a paper process is utilized, all papers must be in accessible formats. In order to facilitate and promote such a system, each Party agrees to the Referral Process outlined in Attachment D. Accessibility Accessibility to the services provided by the IowaWORKS Centers and all Partner agencies is essential to meeting the requirements and goals of the IowaWORKS network. Job seekers and businesses must be able to access all information relevant to them via visits to physical locations as well as in virtual spaces, regardless of gender, age, race, religion, national origin, disability, veteran’s status, or on the basis of any other classification protected under state or Federal law.
Follow-up Services. The EDSI staff will work in partnership with Xxxxxx-Xxxxxx staff to provide appropriate follow up services to ensure job retention and to ensure that performance measures are met. These follow-up services are completed 1st, 2nd and 3rd quarter after exit to ensure that the program meets performance measures established by the Division of Workforce Development. The Talent Development and Employment Services Specialists are responsible for following up with customers after exit. These cases are not exited until there are no further needed services required for 90 days after exit. Entered employment is then recorded in the second quarter after exit as is the average wage. Retention of employment is then recorded during the 4th quarter after exit. A wide range of services are provided following placement with the goal of ensuring that the support and planning needed to maintain employment are in place. Utilizing the monthly report staff will track the customers currently in follow-up stages. During this time staff will be able to reach out to customers via phone, mail and email to verify their employment. The talent development specialist notifies the customers at time of exit they are being exited. The Specialist makes sure the customers understand the availability of additional employment services over the next year. The staff will provide a “professional development” session for these customers so we are able to reach them in a group setting and allow them to continue to network. An opportunity for a “job Upgrade” is greatly enhanced by attending these sessions. In addition WIOA adds two additional measures for clients during follow up the Credential Rate, and Measureable Skills Gain. EDSI will ensure the achievement of these measures within the WIOA program. OEWD will provide the goal once the state indicates the areas goals for the measure.
Follow-up Services. While follow-up services must be offered, not all of the adults and dislocated workers who are registered and placed into unsubsidized employment will need or want such services. Also, the intensity of appropriate follow-up services may vary among participants. Participants who have multiple employment barriers and limited work histories may be in need of significant follow-up services to ensure long-term success in the labor market. Other participants may identify an area of weakness in the training provided by the WIOA prior to placement that will affect their ability to progress further in their occupation or to retain their employment. Follow-up services must be provided, as appropriate, including counseling regarding the workplace, for participants in adult or dislocated worker workforce investment activities who are placed in unsubsidized employment, for up to 12 months after the first day of employment. If a customer declines follow up services, this must be recorded in the customer’s case file under Case Notes and in CalJOBS. Follow-up services for the purposes of career planning are not to be construed as the follow-up services required for performance reporting. YEAR 25 REFERENCES • Training and Employment Guidance Letter (TEGL) No.19-16: Guidance on Services provided through the Adult and Dislocated Worker Programs under the Workforce Innovation and Opportunity Act (WIOA) and the Xxxxxx-Xxxxxx Act Employment Service (ES), as amended by title III of WIOA, and for Implementation of the WIOA Final Rules (March 1, 2017) • Training and Employment Guidance Letter (TEGL) No.10-16, Change 2: Performance Accountability Guidance for Workforce Innovation and Opportunity Act (WIOA) Core Programs (September 15, 2022) • EDD WSD 19-06: CALJOBS ACTIVITY CODES (December 27, 2019) • EDD WSD20-10 - CalJOBS Participant Reporting (April 8, 2021) • EDD WSD18-03 - Pathway to Services, Referral, and Enrollment (August 29, 2018) • EDD WSD15-14 - WIOA Adult Program Priority of Service (January 22, 2016) • EDD WSD16-05 - WIOA Closeout Requirements (July 29, 2016) • EDD WSD14-04 - WIA Title I Eligibility (September 25, 2014) YEAR 25 YouthSource Center Customer Flow Policy EFFECTIVE DATE: July 1, 2024 POLICY STATEMENT This policy describes the sequence of activity for a youth accessing Workforce Innovation and Opportunities Act (WIOA) services through the City’s YouthSource Center (YSC) system.
Follow-up Services. Services provided to participants who are placed in unsubsidized employment, for not less than 12 months after the first day of the employment. These services assist those individuals to maintain employment or qualify for promotions with that employment
Follow-up Services. The EDSI staff will provide appropriate follow up services to ensure job retention and to ensure that performance measures are met. These follow-up services are completed 1st, 2nd and 3rd quarter after exit to ensure that the program meets performance measures established by the Division of Workforce Development. The Talent Development and Employment Services Specialists are responsible for following up with customers after exit. These cases are not exited until there are no further needed services required for 90 days after exit. A wide range of services are provided following placement with the goal of ensuring that the support and planning needed to maintain employment are in place. Utilizing the monthly report staff will track which customers are currently in follow-up stages. During this time staff will be able to reach out to customers via phone, mail and email to verify their employment. The talent development specialist notifies the customers at time of exit they are being exited. The Specialist makes sure the customers understand the availability of additional employment services over the next year. The staff will provide a “professional development” session for these customers so we are able to reach them in a group setting and allow them to continue to network. An opportunity for a “job Upgrade” is greatly enhanced by attending these sessions.
