Training and Operating Assistance Sample Clauses
The TRAINING AND OPERATING ASSISTANCE clause establishes the obligation of one party, typically the provider or licensor, to offer training and ongoing support to the other party regarding the use or operation of a product, system, or service. This may include initial instruction sessions, user manuals, on-site demonstrations, or remote technical support to ensure that the recipient can effectively utilize the provided resources. The core function of this clause is to facilitate a smooth transition and efficient operation by equipping users with the necessary knowledge and assistance, thereby reducing the risk of misuse or operational errors.
Training and Operating Assistance. A. TRAINING. Prior to the opening of the STORE, COMPANY shall furnish, and FRANCHISEE (or an owner thereof) and manager of the STORE (if not FRANCHISEE or the Owner) shall attend, an initial training program on the operation of a TREATS Store, furnished at such place and time as COMPANY may designate. Subsequent to the opening of the STORE, COMPANY will provide training (subject to reasonable limitations prescribed by COMPANY as to frequency and time) to any new manager of the STORE. COMPANY shall have the right to require that FRANCHISEE (or such owner) or any previously trained and experienced managers complete supplemental, refresher or new product training programs during the term hereof, to be furnished at such time and place as COMPANY may designate. COMPANY may conduct optional franchisee refresher programs at such places and times as COMPANY determines. FRANCHISEE shall be solely responsible for all expenses incurred in connection with the attendance at such training programs, including, without limitation, transportation, compensation, lodging and meal expenses of all persons designated by FRANCHISEE to participate in any such training program and approved by COMPANY. COMPANY shall have the right to assess FRANCHISEE reasonable charges for training subsequent to the opening of the STORE and optional refresher programs at per diem rates established from time to time by COMPANY. No individual may serve as a manager of the STORE unless and until such individual has completed COMPANY's training program to COMPANY's satisfaction. If, during any training program, COMPANY determines, in its sole discretion, that any proposed manager is not qualified to manage the STORE, COMPANY shall notify FRANCHISEE thereof, and FRANCHISEE may select and enroll a substitute manager in such training program. If, during the initial training program, COMPANY determines, in its sole discretion, that FRANCHISEE (or such owner) is not qualified to manage the STORE, COMPANY shall have the right to terminate this Agreement, effective upon delivery of written notice thereof to FRANCHISEE. If this Agreement is terminated, COMPANY shall refund FRANCHISEE's initial franchise fee, less Three Thousand Five Hundred Dollars ($3,500.00) as compensation for COMPANY's expenses incurred in connection with the sale of the Franchise, training and site selection, inspection and assistance. FRANCHISEE acknowledges and agrees that such refund shall be COMPANY's only obligation to FRANCHISEE. F...
Training and Operating Assistance. A. Franchisor shall make training available to Area Representative, who shall successfully complete such training and familiarization course conducted. Said training program shall cover aspects of the sale and operation of RezCity.com Franchised Business, and of the RezCity.com Area Re▇▇▇▇▇▇▇▇▇▇▇e franchise and conducted in three (▇) ▇▇▇▇▇▇ ("Phase[s] I - III"): PhaseI This Phase is a self-study course lasting several days depending upon Area Representative's technical background and time spent each day reviewing materials.. Area Representative must pass a proficiency examination over the Internet via an online tutorial program to successfully complete Phase I. PhaseII This Phase lasts three (3) business days and Area Developers must attend a mandatory training at REZcity.com's corporate headquarters in Englewoo▇ ▇▇▇▇▇▇, ▇J or at another location Franchisor designates. Area Developers will learn about the REZcity Franchise Program, The REZcity Plus Franchise Program, how to sell the franchise and how to support franchises once they are operational in the chosen territory. PhaseIII Prior to beginning operation, Franchisor shall provide Area Representative with counseling and offer its experience and knowledge on pertinent issues Area Representative has in setting up the Area Representative Franchise. Franchisor shall be available during normal business hours and can be reached by fax, telephone and/or the Internet. All expenses of attendance at such program by Area Representative and its employees including, without limitation, travel, and room and board expenses, shall be the sole responsibility of Area Representative.
B. Franchisor will make available a telephone line which Area Representative may use to communicate with Franchisor during normal business hours to request advice regarding sales matters, business or technical issues.
C. Franchisor may provide and may require that previously trained and experienced area representatives or their managers or employees attend and successfully complete refresher training programs or seminars; provided, however, that attendance will not be required at more than two (2) such programs in any calendar year.
D. Franchisor will loan to Area Representative during the term of the franchise one (1) copy of the Confidential Operations Manual ("Confidential Operations Manual" or "Manual") containing mandatory and suggested specifications, standards, operating procedures and rules prescribed from time to time by Franchisor ...
Training and Operating Assistance. 8 VII. AREA REPRESENTATIVE'S OBLIGATIONS.......................................9
Training and Operating Assistance. A. TRAINING
Training and Operating Assistance a. Initial Training. Prior to the opening of Licensee’s first Tully’s Store in the Territories, Licensor shall train one or more Licensee managers in the operation of a Tully’s Store. Training shall be conducted at Licensor’s training headquarters at a time which is mutually acceptable to the parties. Licensee and Licensor shall share the cost for any travel and living expenses which Licensee and the manager(s) incur in connection with such training. Licensor shall provide at its own cost all materials and personnel and facilities for such training.
Training and Operating Assistance. A. TRAINING Prior to the opening of the STORE, the FRANCHISOR shall furnish and the FRANCHISEE (or its controlling shareholder, general partner, managing member or similar person if the FRANCHISEE is a business entity), and the manager of the STORE, if any, (approved by the FRANCHISOR) shall attend and complete to the FRANCHISOR's satisfaction a training program on the operation of a GJC STORE, furnished at such time and place as the FRANCHISOR may designate. Such training will be given by the FRANCHISOR without charge; provided that the FRANCHISEE shall be solely responsible for the compensation of the trainee as well as such trainee's travel, lodging and personal expenses. Such training will consist of eighteen (18) days or such additional days as FRANCHISOR may elect of training. If the FRANCHISEE or the approved manager fails to complete training to the FRANCHISOR's satisfaction, the FRANCHISOR shall have the option for a period of thirty (30) days of terminating this Agreement effective upon written notice to the FRANCHISEE. In such event, FRANCHISOR has the option to refund the entire initial franchise fee to the FRANCHISEE; provided the FRANCHISEE and its owners have executed general releases in a form approved by the FRANCHISOR of any and all claims against the FRANCHISOR and its affiliates, officers, directors, employees, agents, successors and assigns, excepting only claims relating to the FRANCHISOR's obligations under this Paragraph, and at the FRANCHISOR's option, if the premises was not leased from the FRANCHISOR or its affiliates, the FRANCHISEE assigns the lease or sublets the premises to the FRANCHISOR or its affiliates. The FRANCHISOR, subsequent to the opening of the STORE, shall require of and shall provide to any new manager reasonable training and may require the FRANCHISEE and/or experienced managers to attend a refresher program; provided that the FRANCHISOR may elect to make a reasonable charge for any training provided after the opening of the STORE. If the FRANCHISEE already owns a GJC STORE, FRANCHISEE will be required to attend refresher or additional training as FRANCHISOR shall in its sole discretion determine, as a condition of FRANCHISEE obtaining the right to open any additional GJC STORE. Upon FRANCHISEE's successful completion of the training program, FRANCHISEE will be permitted to train its store managers.
Training and Operating Assistance. 4.1 NRDC may provide, if so required to the FRANCHISEE, training of such duration and at such location, on the procedures/methodologies to be followed while marketing NRDC technologies and services. The FRANCHISEE shall be reimbursed the travel cost ( 2nd class sleeper/Bus) for attending the training by NRDC.
Training and Operating Assistance