Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2).
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 5. Authority Assets: any materials, plant, data or equipment owned or held by the Authority and provided by the Authority to the Service Provider for use in providing the Services as identified in Schedule 10. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Cabinet Office: the Government Department responsible for procurement law and policy; Catastrophic Failure
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Contractor in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2).] Anti-Slavery Policy: the Council’s anti-slavery policy as notified to the Contractor from time to time.
Examples of Achieved Service Levels in a sentence
Achieved Service Levels: means in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Part 1 (Contract Management) of Schedule 6 (Contract Management and Authorised Representatives)).
Where Services are stated in a Service Contract to be subject to a specific Service Level, the Service Provider shall provide those Services in such a manner as will ensure that the Achieved Service Levels in respect of those Services are equal to or higher than such specific Service Levels.
The Service Provider shall provide records of and Management Reports summarising the Achieved Service Levels as provided for in Clause17 (Reporting, meeting and complaints).
If language is a legitimizing tool, before long, groupsthrow one-sided argu- ments at opponents so that they can stay in power.
Measuring performance – Service Levels and Achieved Service Levels a.
More Definitions of Achieved Service Levels
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Applicable Laws: any applicable law, statute, bye-law, regulation, order, regulatory policy, guidance or industry code, rule of court or directives or requirements of any Regulatory Body, delegated or subordinate legislation or notice of any Regulatory Body Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors.
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Contractor in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 1). Associated Company: any holding company from time to time of the Contractor and any subsidiary from time to time of the Contractor, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Council and the Contractor, the first such persons being set out in Schedule 5. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors.
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 4. Business Continuity Plan: a plan which sets out the procedures to be adopted by the Service Provider in the event of a Disaster or emergencies (including the procedures to be taken by the Service Provider in planning and providing for any such event), the Business Continuity Plan at the date of this agreement being set out in Schedule 5 Catastrophic Failure
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 5. Authority Assets: any materials, plant, data or equipment owned or held by the Authority and provided by the Authority to the Service Provider for use in providing the Services as identified in Schedule 10. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Cabinet Office: the Government Department responsible for procurement law and policy; Catastrophic Failure: a failure by the Service Provider for whatever reason to implement the Disaster Recovery Plan successfully and in accordance with its terms on the occurrence of a Disaster. Any action by the Service Provider, whether in relation to the Services and this agreement or otherwise, which in the reasonable opinion of the Authority's Representative has or may cause significant harm to the reputation of the Authority. Change: any change to this agreement including to any of the Services.
Achieved Service Levels in respect of any relevant part of the Library Services the standard of performance actually achieved by Suffolk Libraries in the provision of that part of the Library Services in the Measurement Period in question (calculated and expressed in the same way as the Service Level for that part of the Library Services is calculated and expressed in Schedule 2). ACS: Adult and Community Services Directorate Additional Services: any services to be provided from time to time by Suffolk Libraries other than the Library Services. Agreement: this library services agreement. Alternative Premises: any premises which shall be in substitution for any of the Libraries pursuant to paragraph 3.2.13 of Schedule 11 Additional Premises: any premises which shall be in addition to any of the Libraries and/or any Alternative Premises.
Achieved Service Levels in respect of any Services in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of the Services in the measurement period in question (calculated and expressed in the same way as the Service Level for the Services are calculated and expressed in 0). Arquiva Contract: the services concession contract for the provision, installation and maintenance of equipment enabling the provision of a wireless network in streets and open spaces within the Authority’s administrative area using specified assets, including assets owned by the Authority Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in 0. Authority Assets: any materials, plant or equipment owned or held by the Authority and provided by the Authority for use in providing the Services Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Bribery Act: the Xxxxxxx Xxx 0000 and any subordinate legislation made under that Act from time to time together with any guidance or codes of practice issued by the relevant government department concerning the legislation. Catastrophic Failure: is:
Achieved Service Levels in respect of any Service in any measurement period, the standard of performance actually achieved by the Service Provider in the provision of that Service in the measurement period in question (calculated and expressed in the same way as the Service Level for that Service is calculated and expressed in Schedule 2). Additional Route: a new Route awarded by the Authority to the Service Provider in accordance with the terms of the DPS. Applicable Law: the laws of England and Wales and the European Union and any other laws or regulations, regulatory policies, guidelines or industry codes which apply to the provision of the Services. Associated Company: any holding company from time to time of the Service Provider and any subsidiary from time to time of the Service Provider, or any subsidiary of any such holding company. Authorised Representatives: the persons respectively designated as such by the Authority and the Service Provider, the first such persons being set out in Schedule 4. Authority Assets: any materials, plant or equipment owned or held by the Authority and provided by the Authority for use in providing the Services. Authority's Premises: the premises identified in Schedule 11 and which are to be made available for use by the Service Provider for the provision of the Services on the terms set out in this agreement. Best Industry Practice: the standards which fall within the upper quartile in the relevant industry for the provision of comparable services which are substantially similar to the Services or the relevant part of them, having regard to factors such as the nature and size of the parties, the service levels, the term, the pricing structure and any other relevant factors. Bribery Act: the Xxxxxxx Xxx 0000 and any subordinate legislation made under that Act from time to time together with any guidance or codes of practice issued by the relevant government department concerning the legislation. Change: any change to this agreement including to any of the Services.