Service Levels definition

Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.
Service Levels means any service levels applicable to the provision of the Services under this Call Off Contract specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring);
Service Levels means the particular levels of service that the Contractor has undertaken to meet, and identified as service levels in the Specification.

Examples of Service Levels in a sentence

  • The parties shall have periodic meetings to monitor and review the performance of this Deed, the achievement of the Service Levels and the provision of the Programme.

  • If there is a failure by the Training Provider to meet any of the Service Levels, the Training Provider shall: notify ECITB immediately of the failure to meet the Service Level; provide ECITB with a Plan; deploy all additional resources and take all remedial action that is necessary to rectify or to prevent the failure to meet the Service Level from recurring; and carry out all actions outlined in the Plan.

  • The Training Provider shall provide ECITB with a monthly report detailing its performance in respect of each of the Service Levels in a format specified by ECITB.

  • Where the Training Provider fails to meet any of the Service Levels ECITB shall be entitled to withhold payment of the whole of, or any instalment of, the ECITB Contribution until such failure is fully rectified.

  • The AHS Entities shall perform the Services in a professional and workmanlike manner and in the locations and at the Service Levels specified in Appendix A during the term of this Agreement.


More Definitions of Service Levels

Service Levels means the service levels for each Service (where applicable);
Service Levels means the service levels set out in Annex 1;
Service Levels means the levels of service defined in Schedule 2-2.
Service Levels means the Service Levels identified as such in the Statement of Requirements.
Service Levels means the service level targets set out in Schedule B.
Service Levels means any service levels applicable to the provision of the Services as referred to in paragraph 5.3 of the Order Form;
Service Levels means the service levels applicable to the Data & Internet Service you have chosen in your Application and details of such Service Levels are available on our website or available from us on request. Service Level Agreement means the Service Level Agreement available at our website and applicable to selected Services.