Service Levels definition

Service Levels means the service levels to be met by the Services as referenced in the Contract Letter and set out in the Specification Schedule.

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Service Levels means any service levels applicable to the provision of the Services under this Call Off Contract specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring);

Service Levels means the service levels for each Service (where applicable);

Examples of Service Levels in a sentence

After receipt of notice from Bottler in respect of any failure to provide the Services in accordance with the Service Levels or KPIs, CONA will provide and, where applicable, require the Vendors to provide a root-cause report detailing the cause of, and, if such failure was caused by CONA and/or the Vendors, a procedure for correcting such failure, which report will address how the procedure for correcting the failure will prevent or minimize the risk of recurrences.
CONA will work in good faith with Vendors to improve the quality of the Services to meet or exceed Service Levels or KPIs.
The Service Levels or KPIs may be adjusted higher periodically in recognition of the anticipated improvement in service quality as identified from time to time by CONA.

More Definitions of Service Levels

Service Levels means the particular levels of service that the Contractor has undertaken to meet, and identified as service levels in the Specification.

Service Levels means the levels of service defined in Schedule 2-2.

Service Levels means the Service Levels identified as such in the Statement of Requirements.

Service Levels means the service levels set out in Annex 1;

Service Levels means the service level targets set out in Schedule B.

Service Levels means the service levels set out in the Annex;

Service Levels the performance specifications for work performed by the Contractor under a SaaS Subscription Schedule or Statement of Work.