Examples of Service Levels in a sentence
The parties shall have periodic meetings to monitor and review the performance of this Deed, the achievement of the Service Levels and the provision of the Programme.
If there is a failure by the Training Provider to meet any of the Service Levels, the Training Provider shall: notify ECITB immediately of the failure to meet the Service Level; provide ECITB with a Plan; deploy all additional resources and take all remedial action that is necessary to rectify or to prevent the failure to meet the Service Level from recurring; and carry out all actions outlined in the Plan.
The Training Provider shall provide ECITB with a monthly report detailing its performance in respect of each of the Service Levels in a format specified by ECITB.
Where the Training Provider fails to meet any of the Service Levels ECITB shall be entitled to withhold payment of the whole of, or any instalment of, the ECITB Contribution until such failure is fully rectified.
The AHS Entities shall perform the Services in a professional and workmanlike manner and in the locations and at the Service Levels specified in Appendix A during the term of this Agreement.