Software Subscription. The Term of any Software Subscription shall automatically renew for an additional Subscription License Term unless written notice of termination is given to the other Party three (3) months prior to the expiration of the then-current Term.
Software Subscription. Buyer will subscribe to a Subscription as set forth in the Standard Contract Listing in accordance with this Agreement. Licensor will supply and sell the Subscription to Buyer, or Buyer may purchase the Subscription from Licensor’s authorized reseller (“Reseller”). A Subscription, as described in the applicable Standard Contract Listing, may be for Software deployed via AMI (“AMI Software”) or Software deployed via SaaS (“SaaS Software”). Software may be targeted for specific geographic regions, and Support Services may vary by geography as set forth in the applicable Standard Contract Listing. A Subscription may be provided on a Metered Pricing, Entitlement Pricing or other basis through the functionality available through AWS Services. The fee or rate for the Subscription is set forth in the applicable Standard Contract Listing. For Subscriptions provided on a Metered Pricing basis, upon request by Xxxxx, Licensor will provide sufficient documentation from its books and records to allow Buyer to verify the metered usage charged to Buyer for the Subscription.
Software Subscription. If the applicable Order specifies that specific Software is made available on the basis of a subscription, then subject to Customer’s compliance with this Agreement, including Customer’s timely payment of all applicable Subscription Fees, Exasol grants to such Customer a time-limited, worldwide, non-exclusive, non- transferable, non-sublicensable, revocable license during the applicable Term to install and use the Software solely for Customer’s Internal Business Purposes, within the Licensed Capacity, and in a manner consistent with the applicable Documentation (“Software Subscription”). The Customer’s license to use the Software under a Software Subscription includes the then-current release as of the date of the Order and any subsequent release of such Software issued by Exasol during the Term. Unless expressly otherwise stated in this Agreement, Software Subscriptions will be treated as Licensed Software under this Agreement.
Software Subscription. Buyer will subscribe to a Subscription as set forth in the AWS Marketplace Listing in accordance with this Agreement. Licensor will supply and sell the Subscription to Buyer, or Buyer may purchase the Subscription from Licensor’s authorized reseller (“Reseller”). A Subscription, as described in the applicable AWS Marketplace Listing, may be for Software deployed via AMI (“AMI Software”) or Software deployed via SaaS (“SaaS Software”). Software may be targeted for specific geographic regions, and Support Services may vary by geography as set forth in the applicable AWS Marketplace Listing. A Subscription may be provided on a Metered Pricing, Entitlement Pricing or other basis through the functionality available through AWS Services. The fee or rate for the Subscription is set forth in the applicable AWS Marketplace Listing. For Subscriptions provided on a Metered Pricing basis, upon request by Buyer, Licensor will provide sufficient documentation from its books and records to allow Buyer to verify the metered usage charged to Buyer for the Subscription.
Software Subscription a. Provider grants to Client and Client accepts from Provider, a limited, non-exclusive, non- transferable right to access and use and permit Authorized Users to access and use the Services solely for Client’s online store. Client shall use its best efforts to ensure that the Authorized Users use the Services in accordance with the terms and conditions of this Agreement. Client acknowledges that its right to use the Services will be web-based only pursuant to the terms of this Agreement and the Software will not be installed on any other servers or other computer equipment owned or controlled by Client or otherwise provided to Client.
Software Subscription. The kiosk hardware is controlled by several software modules, some that operate on the PC of the kiosk to control the hardware components and some that runs in the cloud and connects to a customer’s property management system. OpenTech regularly updates and upgrades this software providing new features and fixes to reported bugs. These INSOMNIAC software upgrades and enhancements will be distributed electronically on as they become available. Management software interface upgrades and enhancements will be made available as soon as reasonably possible after the management software is upgraded. Any fees charged to OpenTech by a customers’ vendor (Vendor API fees) will be passed on to customer in addition to an administration fee. Technical Support (602.773.1700) OpenTech employs trained technicians to answer questions and resolve customer issues. These technicians will be available by phone or email. OpenTech technicians will open a ticket in the OpenTech customer support system for each customer issue reported. If a customer issue is not resolve on the original call the ticket will remain open and monitored by the OpenTech Technical Support Team until the issue is resolved. Customers may request to have their issue escalated to the Technical Support Manager if they feel they are not getting superior service. Customers are expected to make reasonable efforts to assist in diagnosis and resolution of any reported problem. Technical Support is only provided for OpenTech products and does not include resolving issues related to the customer’s network or other internal infrastructure issues. Standard Technical Support is provided over the telephone (000.000.0000). All hours are MST. Monday – Friday 7am – 5pm; Afterhours 5pm – 8pm Saturday 7am – 2pm; Afterhours 2pm – 8pm Sunday Emergency Service is offered 8am – 5pm for Severity 1 issues only. Issues may also be reported via email to xxxxxxx@xxxxxxxxxxxxxxxx.xxx. An OpenTech technician will respond within 24 hours Monday thru Friday. In order to offer customers superior customer service, we must prioritize our response to meet the needs of the most severe issues first. The following defines the different levels of severity: Severity 1: Kiosk is not operational. • Software is not operating • Touch Screen is not functioning • Kiosk is not communicating with the Property Management Software Severity 2: A transaction has failed. • Customer is at kiosk and called in from kiosk • Rental or Payment transaction failed for...
Software Subscription. Downloads, restricted download site for the sole use of the Supported Customer; includes latest product upgrades, Hot Fix Accumulators (HFAs), Feature Packs, security fixes, tools, and utilities for the contract term. Software Subscription guarantees that Check Point solutions are kept as current as possible through the latest product enhancements and capabilities. For Major Product releases, Customer may request Check Point to ship a Media Kit that includes Software upgrade package.
Software Subscription. Access to restricted download site for the sole use of the Support Customer includes latest product upgrades, enhancement, Hot Fix Accumulators (HFAs), Feature Packs, security fixes, tools, and utilities.
Software Subscription. When the applicable Order specifies a Software Subscription, subject to Customer’s compliance with this Agreement (including Customer’s timely payment of all applicable Subscription Fees), Exasol grants to such Customer a revocable, nonexclusive, worldwide, nontransferable, nonsublicensable license during the applicable Subscription License Term to install and use the Software within the Licensed Capacity solely for Customer’s Internal Business Purposes. Unless expressly otherwise stated in this Agreement, Software Subscriptions will be treated as Purchased Software under this Agreement.
Software Subscription. Subject to the terms and conditions of this Agreement, Nasuni hereby grants you a license to access and use (and for downloadable portions, download) the Software for the number of installation locations and capacity limits, and any other limitations, described in the Order and any accompanying Documentation, for your own internal business purposes during the Subscription Term. Nasuni provides Updates and technical support for the Software during the Subscription Term (at no additional charge) according to the Support Terms.
