Support Customer definition

Support Customer means a Customer who purchases Support Services for the Software with no license for the Software under Section 1.2 above.
Support Customer or "End User" means a customer who directly or indirectly received distribution of NetBeans IDE products from Sun or from NetBeans. 1.1.4 "Support Services" means remote, centralized, software support services of NetBeans IDE software products to be provided by PROVIDER. This definition excludes on-site support services of any kind. 1.1.5 "Call" or "Calls" means Support Customer's request for service transmitted via e-mail, 1.1.6 "IAPT" means the Internet Applications and Performance Tools group within the Software Products & Platforms division of Sun. 1.1.7 "CTE" means the Escalation Support group within IAPT. 1.1.8 "Service Order" means the documentation of a Support Services Call. 1.1.9 "FAQ" or "FAQ's" means the frequently asked questions list.
Support Customer means a StarOffice products customer for which Support Services will be provided under this Agreement.

Examples of Support Customer in a sentence

  • HUD recommends calling the Help Desk rather than emailing, because determining the basis for the problem may take some conversation with the Grants.gov Support Customer Service Representative.

  • Upon termination of Support, Customer will return the Proprietary Service Tools or allow HPE to remove these Proprietary Service Tools.

  • The Service Order Procedure introduces a mandatory field for all service order requests to indicate whether the service order relates to a Life Support Customer or not.

  • For Symantec products, SOC will facilitate escalation to Symantec Product Support (Customer should work directly with product support as applicable for resolution).

  • Here, validity and reliability are less about empirically measuring, and more about evaluating whether the research instrument is valid or reliable.

  • To be eligible for Collaborative Support, Customer must have the appropriate active support agreements and entitlement with the respective third party vendor.

  • To access SaaS Support, Customer may utilize the CA support website, or other site or notification mechanism as CA may designate from time to time.

  • With respect to Verizon’s provision of optional Guest Access and/or Splash Page Design Support, Customer acknowledges that Verizon does not (i) provide any online content to, or interact with end users or Customer’s guests; (ii) own the content on Customer’s Splash Page; or (iii) control content on Customer’s Splash Page except as otherwise expressly provided herein.

  • Otherwise, Customer shall identify its Customer Contacts (primary and back-up) through the applicable Cloud Support Customer Portal (“Customer Portal”) set forth below.

  • If Customer is interested in purchasing Extended Support, Customer may contact an Entrust sales representative or authorized reseller for more information.


More Definitions of Support Customer

Support Customer or "End User" means a customer who directly or indirectly received distribution of StarOffice products from Sun or from StarDivision prior to its acquisition by Sun.
Support Customer means a Customer who purchases E&S support service for E&S software and/or hardware products, which include integrated or bundled Software Programs, under the terms of an E&S support agreement.

Related to Support Customer

  • Host Customer means a customer under a Solar Service Agreement.

  • End-Use Customer means a person or entity in Delaware that purchases electrical energy at retail prices from a Retail Electricity Supplier.

  • DMA Customer means a Customer of a Sponsoring Broker where representatives of the Customer that are natural persons are designated by the Sponsoring Broker to have Trading Access to the SEF Platform using the Participant ID of the Sponsoring Broker and where such Customer signs the DMA Customer Documentation.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Network Customer means an entity receiving transmission service pursuant to the terms of the Transmission Provider’s Network Integration Transmission Service under Tariff, Part III. Network External Designated Transmission Service:

  • Business Customer means a customer who is not a residential customer.

  • Indigent Customer means the head of an indigent household:-

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.

  • Relevant Customer means any person, firm or company which at any time during the 12 months prior to the Relevant Date was a customer of the Employer or any other Group Company, with whom or which the Executive dealt other than in a de minimis way or for whom or which the Executive was responsible in a supervisory or managerial capacity on behalf of the Employer or any other Group Company at any time during the said period;

  • Existing Customer means an individual who has purchased goods or services from a person, who is the recipient of a voice communication from that person, and who either paid for the goods or services within the 12 months preceding the voice communication or has not paid for the goods and services at the time of the voice communication because of a prior agreement between the person and the individual.

  • New Customer has the meaning set forth in Section 17.3(b).

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • End Customer means any party that is licensed to receive the Data either directly or via a Redistributor or group of Redistributors.

  • Retail customer means any person that purchases retail electric energy for its own consumption at

  • wholesale customer means a natural or legal person purchasing electricity for the purpose of resale inside or outside the system where he is established;

  • Open Access Customer means a consumer permitted by the Commission to receive supply of electricity from a person, other than Distribution Licensee of his area of supply, and the expression includes a generating company and a Licensee, who has availed of or intends to avail of open access;

  • Net metering customer means a customer of the electric distribution company

  • TCP Customers We will not impose Credit Management Charges unless the Charges are a reimbursement of our costs and you are advised of their amount or method of calculation.

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Major Customer shall have the meaning set forth in Section 4.22(a).

  • Small customer means a retail customer that has an individual load with an average monthly demand of less than 5,000 kilowatts.

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue. New Service Request:

  • Supplier means the successful bidder who is awarded the contract to maintain and administer the required and specified service(s) to the State.

  • service supplier means any person that supplies a service;

  • household customer means a customer purchasing electricity for his own household consumption, excluding commercial or professional activities;