Support Customer definition

Support Customer means a Customer who purchases Support Services for the Software with no license for the Software under Section 1.2 above.

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Support Customer means a StarOffice products customer for which Support Services will be provided under this Agreement.

Support Customer or "End User" means a customer who directly or indirectly received distribution of NetBeans IDE products from Sun or from NetBeans. 1.1.4 "Support Services" means remote, centralized, software support services of NetBeans IDE software products to be provided by PROVIDER. This definition excludes on-site support services of any kind. 1.1.5 "Call" or "Calls" means Support Customer's request for service transmitted via e-mail, 1.1.6 "IAPT" means the Internet Applications and Performance Tools group within the Software Products & Platforms division of Sun. 1.1.7 "CTE" means the Escalation Support group within IAPT. 1.1.8 "Service Order" means the documentation of a Support Services Call. 1.1.9 "FAQ" or "FAQ's" means the frequently asked questions list.

Examples of Support Customer in a sentence

Upon termination of Support, Customer will return the Proprietary Service Tools or allow HPE to remove these Proprietary Service Tools.
If there is a lapse in Maintenance and Support because Customer fails to renew Maintenance and Support in a timely manner, then in order to purchase Maintenance and Support, Customer must cover the Maintenance and Support fees that would have been charged for the lapsed period, unless such fee is waived by BlackBerry at its sole option.
If Customer is interested in purchasing Extended Support, Customer may contact an Entrust sales representative or authorized reseller for more information.
To access SaaS Support, Customer may utilize the CA support website, or other site or notification mechanism as CA may designate from time to time.
When submitting Security Incidents to Software AG Global Support, Customer must indicate this aspect to the support representative or set the security flag in the support ticket if reported via customer support portal.
Unless otherwise agreed by ▇▇▇▇▇▇▇▇▇▇ in writing, to be entitled to Maintenance and Support, Customer must purchase support for each active license (including for example each Developer License and/or Floating License) purchased on a perpetual license basis when renewing Maintenance and Support.
To the extent Customer provides suggestions or other feedback specifically relating to the Software or Support, Customer grants to HashiCorp a royalty free, fully paid, sub-licensable, transferable, non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, and otherwise exploit such feedback, including incorporating it into the Software and Support.
Access to restricted download site for the sole use of the Support Customer includes latest product upgrades, enhancement, Hot Fix Accumulators (HFAs), Feature Packs, security fixes, tools, and utilities.
With Check Point Software and/or Hardware Support, Customer has access to TAC engineers per the Support plan, in accordance with the terms of this Agreement.
If you are a Workforce Optimization® Specialized Support Customer, you agree and acknowledge that these Payroll Services are not provided in conjunction with your Customer Service Agreement with the Insperity Company, Insperity PEO Services, L.P.

More Definitions of Support Customer

Support Customer or "End User" means a customer who directly or indirectly received distribution of StarOffice products from Sun or from StarDivision prior to its acquisition by Sun.

Support Customer means a Customer who purchases E&S support service for E&S software and/or hardware products, which include integrated or bundled Software Programs, under the terms of an E&S support agreement.