Dispatch Center Sample Clauses
Dispatch Center. The Union acknowledges the inherent management right of the Town to establish a public safety communication center to process fire and other emergency communications, and to utilize trained personnel in the operations of the center provided that such rights shall not be exercised in violation of other sections of this Agreement. The town will provide trained dispatchers for complete 24 hour-a-day, 7 day-a-week coverage. In the case of exigent circumstances, non-dispatcher personnel may be used, as necessary, to supplement the coverage of civilians, such as a second person or to provide coverage for employee turnover. In the case of unforeseen circumstances, non-dispatcher personnel may be used until such time as a regular dispatcher is able to report for duty. If it is necessary to use non-dispatcher personnel, every effort will be made to assure that individuals trained in the proper operation of the center will be used. When dispatching fire or ambulance calls, personnel operating the dispatch center shall be provided with, and instructed to follow standard operating procedures for Fire Department Communications which have been developed and approved by the Fire Chief (and may be amended as necessary).
Dispatch Center. Metro West Ambulance shall maintain and operate a dispatch center which is staffed and equipped to effectively implement, monitor and manage Metro West Ambulance’s SSM plan. All dispatching of emergency ambulances shall be processed and managed utilizing an EMD card system adopted in Administrative Rule. All calls received directly by Metro West Ambulance requesting medical assistance or transport shall be triaged using the EMD cards. The dispatch center shall dispatch an ambulance and immediately relay the dispatch information to the Washington County Consolidated Communications Agency (WCCCA) if so directed by the EMD cards. Non-emergency and Inter-Facility calls as defined by Washington County Code 8.32.030 (W) and (CC) are not included in this agreement and are subject to free market competition. A call received directly by Metro West Ambulance’s Dispatch Center may not be serviced as a non-emergency call unless so triaged using Washington County’s EMD cards. Dispatch center personnel shall be EMD trained and perform call review and other functions required by administrative Rule. EMD training shall consist of meeting the standards and requirements of Oregon Department of Public Safety Standards and Training (DPSST) for EMD certification and as established by Administrative Rule. Metro West Ambulance shall record all telephone lines into their dispatch center, which could receive a request for service or transfer a request for service to another ambulance provider or 9-1-1 center. Metro West Ambulance shall record all company radio frequencies used to dispatch and coordinate ambulance service. All recordings shall be made available to the County upon request. All recordings shall be retained for a minimum of one year. Metro West Ambulance shall cooperate and communicate with 9-1-1 centers to assure a smooth delivery of dispatch services. Metro West Ambulance shall pay for, implement and maintain an interface between its dispatch center and WCCCA for the transfer of data points in a form recognizable to WCCCA’s computer system. Metro West Ambulance agrees to work with the County in the identification of additional dispatch information that would be of use to WCCCA to improve the emergency medical system. Metro West Ambulance will maintain an automatic vehicle locator in all ambulances used in the performance of this agreement.
Dispatch Center. Franchisee shall install, provide, operate and maintain a dispatch center using a CAD system and all necessary equipment, including a telephone service (including ring down line), 800 MHz mobile radio system, mobile data computer/radio system, personal computers and a secondary dispatch response system, to enable Franchisee to receive, dispatch and coordinate requests for service from the PSAP and City. City may require Franchisee, at Franchisee’s cost, to integrate its CAD system into the CAD system of the PSAP. If permitted by Applicable Law, subject to any restrictions required by Applicable Law or a City contract, and at no cost to City (except minor City administrative costs that do not exceed five hours of City staff time), City agrees to (a) use commercially reasonable efforts to help Franchisee in any current or future integration process; and, (b) with respect to Franchisee’s CAD interface with the City’s CAD system, encourage City’s vendor(s) to offer Franchisee discounts and/or pricing similar to that received by City for the CAD system.
Dispatch Center. Medix shall cooperate and communicate with 9-1-1 centers to assure smooth delivery of dispatched services. Medix will notify the appropriate dispatch center when delayed to a service call by more than 10 minutes. Medix agrees to work with County in the identification of additional dispatch information that would be of use to Clatsop County 9-1-1 centers to improve the emergency medical system. Medix will maintain an automatic vehicle locator in all ambulances used in the performance of this Agreement.
Dispatch Center. Through its Dispatch Center located at ▇▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇, ▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇▇, ▇▇▇▇ shall provide dispatch services as outlined herein to ECSO. The ▇▇▇▇▇▇▇ County Sheriff’s Office retains all authority over the personnel who are assigned and working in the DCSO Dispatch Center and performing services related to this agreement.
Dispatch Center. 1. Service Company must have the ability to receive data from the Web-Based Service Portal and provide centralized service management, dispatching, remote monitoring, and technical assistance. (Preferred, but not mandatory.)
Dispatch Center. Contractor shall operate a dispatch center and maintain all equipment and software (fixed, mobile, linkages) necessary to receive requests for emergency ambulance services made by County designated Communications Centers. Contractor shall be capable of receiving and replying to such requests for emergency ambulance services by voice and by the data linkage as specified in the current version of the County Message Transmission Network (MTN) Standard, which is incorporated herein by reference. A copy of the MTN standard is on file at the EMS Agency, ▇▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇▇, Suite 126, Martinez, CA. Contractor's dispatch center shall be capable of dispatching all ambulance units used to provide services pursuant to this Contract.
1. Contractor shall pay for all interfaces to its computer equipment, connectivity costs, and for hardware at Contractor’s dispatch facility.
2. County shall be responsible for hardware and software at County site(s).
3. County shall not impose costs upon Contractor for new dispatch system features not identified in the Request for Proposal dated September 7, 2004, without Contractor’s agreement.