Call Received definition
Call Received means that a call has been received by an agency when enough information has been received to begin responding to a request for service.
Call Received means that a call has been received by an agency when enough information has
Examples of Call Received in a sentence
Call Center Reporting Requirements (Delivered Weekly and Monthly): o Call Received o Calls Handled o Calls Abandoned o % Abandoned o Service Level o Average Speed of Answer Each of the above-referenced reports shall include only blended statistics.
The following information is typically logged for all calls received: • Date/Time Call Received • Contact Phone Number • Contact Name • Software Application / Program and Version • Contact Company • Description of Inquiry • Contact Email Address • Severity Client will receive a “Case Number” from the Relativity Client Support Team representative.