Support Services Policy definition

Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.
Support Services Policy means Elastic’s support services policy for the applicable Subscription Level for a Cloud Service located at xxxxx://xxx.xxxxxxx.xx/legal/support_policy/cloud_services. Elastic reserves the right to reasonably modify the Support Services Policy during the Subscription Term. However, Elastic agrees not to materially diminish the level of Support Services during the Subscription Term. The effective date of each version of the Support Services Policy will be stated therein, and Elastic will retain an archived copy of each version that will be made available to Customer upon request. The Support Services Policy is hereby incorporated into these terms and conditions by this reference.
Support Services Policy the Supplier's policy for providing support in relation to the Services as made available at xxxx://xxxxxxx.xx/sla or such other website address as may be notified to the Customer from time to time. User Subscriptions: the user subscriptions purchased by the Customer pursuant to clause 9.1 which entitle Authorised Users to access and use the Services and the Documentation in accordance with this agreement. Virus: any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.

Examples of Support Services Policy in a sentence

  • The Supplier may amend the Support Services Policy in its sole and absolute discretion from time to time.

  • Cubelus Ltd may amend the Support Services Policy in its sole and absolute discretion from time to time.

  • Cubelus Ltd will, as part of the Services provide the Customer with Cubelus’ standard customer support services during Normal Business Hours in accordance with the Cubelus Support Services Policy in effect at the time that the Services are provided.

  • If applicable, we will perform the Technical Support Services, Education Services and Consulting Services for you as set forth in each applicable Order Form in accordance with the then-current Technical Support Services Policy & Procedures, MCE Service Guide and Service-Specific Addenda, as applicable, subject to the terms and conditions of the Agreement (including any applicable Product-Specific Addenda).

  • The Supplier will, as part of the Services and at no additional cost to the Customer, provide the Customer with the Supplier's standard customer support services during Normal Business Hours in accordance with the Supplier's Support Services Policy in effect at the time that the Services are provided.


More Definitions of Support Services Policy

Support Services Policy means Elastic’s support services policy set forth at xxxxx://xxx.xxxxxxx.xx/support_policy/english, which provides the details of Elastic’s Support Services obligations. Elastic reserves the right to reasonably modify the Support Services Policy during a Subscription Term. However, Elastic agrees not to materially diminish the level of Support Services during the Subscription Term. The effective date of each version of the Support Services Policy will be stated therein, and Elastic will retain an archived copy of each version that will be made available to OEM upon request.
Support Services Policy means the Supplier’s policy for providing support in relation to the Services as made available at [INSERT WEB ADDRESS] or such other website address as may be notified to the Customer from time to time;
Support Services Policy means our policy (from time to time) for providing support in relation to the Services as made available at CCH OneClick;
Support Services Policy. CoolCare’s policy for providing support in relation to the Services as made available at xxxx://xxx.XxxxXxxx0.xx.xx/ or such other website address as may be notified to the Customer from time to time;
Support Services Policy means Xxxxx's policy for providing support in relation to the Services as may be notified to the Customer from time to time.
Support Services Policy means Spirent’s standard policy for providing support in relation to the Hosted Service as made available at xxxxxxx.xxxxxxx.xxx or such other website address as may be notified to the Customer from time to time.
Support Services Policy the Supplier's policy for providing support in relation to the Services as made available in the Services website or such other website address as may be notified to the Customer from time to time. Trial Period the period set out in Schedule 1. User Subscriptions: the user subscriptions which entitle Authorised Users to access and use the Services and the Documentation in accordance with this Agreement. Virus: any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices.