The Support Services. 4.1. As part of your subscription, we will provide the Support to you in accordance with this Agreement and the Documentation. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Telephone assistance when provided will be on Mondays to Fridays from 9.00am to 5.00pm excluding Bank Holidays. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.
The Support Services. 3.1. The Service Provider shall supply, and the Customer shall take and pay for, the Support Services.
The Support Services. 5.1 Alterian (Poole) Ltd. will provide technical support for the latest two versions of the Software comprising and limited to the following:
The Support Services. 2.1 The Managed Service Provider shall, throughout the Term of this Agreement, provide the Support Services to the Client in accordance with the provisions of this Clause 2 and Schedule 1.
The Support Services. 5.1 The Service Provider shall provide the Support Services during the Agreement period in accordance with the requirements as set out in the service Specification and the terms of this Agreement. In providing the Support Services, The Service Provider shall comply with and take into account all applicable laws, enactments, orders and regulations.
The Support Services. 4.1. Tradebox support is provided free of charge, is discretionary and is not part of your paid subscription to use the software. Support will be accessible during the hours set out in the Documentation and may be given at our discretion by way of telephone, email, web chat, remote assistance and self-help online support or other method. Unless we agree otherwise, Support does not include support or other assistance for any hardware, third party software or other equipment used with your Product.
The Support Services. 1.1 A description of the Support Services are set out in the Service Description attached to this Addendum at Annex A.
The Support Services. 3.1 On receipt of a Support Request, the Licensor shall supply, and the Licensee shall take and pay for, the Support Service.
The Support Services. 4.1. The Support Services shall be provided to the Customer and as confirmed in the Order Form.
The Support Services. Program is administered by the Support Services Committee, which consists of members of the Abby Road Housing Co-operative Ltd. who are both users and non-users of the Program's services.
