Software Maintenance and Support Services definition
Examples of Software Maintenance and Support Services in a sentence
Certain enhancements to each IronNet Offering for which Customer has purchased support that are made generally available at no cost to all customers for IronNet Software Maintenance and Support Services will be made available to Customer at no additional charge.
Unless otherwise agreed in writing by the parties, IronNet will not be responsible for providing IronNet Software Maintenance and Support Services for: (i) any modifications to an IronNet Offering made by, or for, Customer (other than by IronNet, its Affiliates or subcontractors); (ii) defects in the Customer System or any other software or equipment not supplied by IronNet; or (iii) defects resulting from the misuse, improper use or abuse of an IronNet Offering.
Subject to this Agreement, following the implementation of an IronNet Offering, IronNet will use commercially reasonable efforts to provide the IronNet Software Maintenance and Support Services purchased by Customer as set forth in an Ordering Document.
Upon expiration of the Warranty Period, Customer shall be entitled to receive Hardware Maintenance and Software Maintenance and Support Services, the terms of which are set forth on Exhibit A.
As long as all applicable fees are and have been timely paid by CLIENT for each Software Product listed on Schedule A, ONESOFT shall supply Software Maintenance and Support Services for the Software Product(s) pursuant to the Agreement.
For those Software Products that are to be managed on a Server operated by ONESOFT, the monthly Managed Application and any additional Software Maintenance and Support Services fees associated with each Software Product are also listed on Schedule A.
For the avoidance of doubt, Software Maintenance and Support Services provided by Vendor to Purchaser are Services.
IronNet shall provide core quality fixes for an IronNet Offering which are made generally commercially available to its customers at no additional charge as part of the IronNet Software Maintenance and Support Services in the next chronological release of the IronNet Platform.
IronNet shall provide core quality fixes for an IronNet Offering which are made generally commercially available to its customers at no additional charge as part of the IronNet Software Maintenance and Support Services in the next chronological release of the IronNet Offering.
The following Software Maintenance and Support Services do not apply to any Bayer Radiation Dose Management software (RDM) or Contrast Dose Management software (CDM) licensed by Customer from Bayer.