Examples of Technical Support Services in a sentence
These sessions may include a review any opensupport issues, and to provide pro-active Version upgrade planning and preparation support.2.4.3.assistance with System setup & configuration (SSO, SSL, AD, Supported data connectors) (up to ten (10) hours).2.4.4. assistance with Multi Node Setup & configuration (for supported deployment models) (up to ten (10) hours).The Technical Support Services will be provided remotely, except as provided in Section 2.2.1.
The Technical Support Services will consist of: 2.4.1.the attention of a designated Technical Support Consultant (“TSC”) to allsupport tickets opened by Licensee.2.4.2.up to three (3) hours of remote sessions (which may include offline work performed by the TSC) between the TSC and Licensee personnel schedule on no more than a weekly basis.
Alcatel-Lucent will provide Technical Support Services in accordance with the TOU.
RFP” means the Request for Proposals: Information Technology Indefinite Delivery, Indefinite Quantity (IDIQ) Consulting and Technical Support Services, Solicitation No. dated , 2015 and any amendments thereto issued in writing by MHBE.
The System Upgrade Agreement (SUA) is the Software Maintenance Agreement (SMA) but also provides any hardware changes and system software installation costs.The System Upgrade Agreement (SUA) contract provides for: One on site dedicated field service technician Technical Support Services (Phone support from Factory, not onsite work) System Software Subscription Agreement System software installation.