Service Review Meetings Sample Clauses

Service Review Meetings. 2.1 Either the Authority or the Provider may give notice that a Review Meeting be held if a circumstance stance arises, that reasonably requires discussion between the Parties. Review meetings may be called to discuss the Provider’s performance, data reporting, payment claims, or any other matter relevant to the delivery of this Contract. The Review Meeting shall be held as soon as practicable and not longer than 2 weeks after the notice has been issued.

Service Review Meetings. ▇▇▇▇ Atlantic will meet and confer with Carrier during the term of this Agreement to review and discuss the Services provided under this Agreement. The times for meetings will be established by mutual agreement of the parties.

Service Review Meetings. UNITY BANK and THE COMPANY shall hold quarterly service level performance review meetings before the third week of the first month in a quarter. The quarterly report needs to be presented and all provisioning and assurance, performance aspects to be discussed. UNITY BANK reserve the right to remove or add equipment based on performance of THE COMPANY in the quarter under review.

Service Review Meetings. The Operator and TfNSW will conduct Service review meetings at a minimum frequency of 1 per quarter or as directed by TfNSW.

Service Review Meetings a) Brockville and the Counties will meet as needed to review the fire dispatch and communications service, including review of the call processing statistics and review any questions or complaints from fire Chiefs regarding specific incidents or service delivery in general. The number of meetings per year can be changed with the mutual consent of Brockville and the Counties. b) Upon request, ▇▇▇▇▇▇▇▇▇▇ shall provide a copy of the training plan and a record of current supervisor and dispatcher qualifications. c) Meetings will include a set of key performance indicators that will be reviewed on a meeting-by-meeting basis, including but not limited to: • Alarm (Call) processing statistics • Dispatch centre service delivery • Incidents not resolved by a Fire Chief and Dispatch Supervisor • Fire Department communications and interaction with Dispatch • Dispatch Upgrade Requirements as specified in RFP response.

Service Review Meetings. Upon Newco’s reasonable request, ▇▇▇▇▇ Systems will coordinate meetings with Newco and any of ▇▇▇▇▇ Systems’ Subcontractors providing Base Services to review service measurements. ▇▇▇▇▇ Systems will participate in service review meetings with vendors and service providers under contract with Newco and who interact with ▇▇▇▇▇ Systems relative to the Base Services, as Newco reasonably requests.

Service Review Meetings. The Customer and the Supplier will hold regular Quarterly Service review meetings (at least one will be face to face), to be called by the Customer or Supplier and minuted by the Supplier. At the meeting the Supplier will present a service review report which sets out, but not limited to: • Performance against service metrics • Service Credits / financial performance • Call statistics – review of response and fix times. • Outstanding incidents • Progress of resolution of Problems • Severity discrepancies

Service Review Meetings. Service Review meetings will be held on quarterly basis at the Client’s offices. The issues to be covered will include. · Service performance levels · Support performance levels · Installation performance · Equipment issues · System issues · Compensation issues · Administrative Issues · Security Issues · Changes proposed

Service Review Meetings. 8.5.1 Once per calendar year, DG Corporate shall invite the Partner Organisation to a service review meeting with the Service Manager at a date, place, and time specified by DG Corporate (which meeting may take place by way of video conference call) where the Parties can discuss ongoing provision of the Services. 8.5.2 The Partner Organisation shall be entitled to request an ad-hoc service review meeting by providing reasonable notice to DG Corporate and an appropriate explanation for the need for such meeting. DG Corporate shall, within a reasonable time from the receipt of any such notice, notify the Partner Organisation of a date, place, and time for such ad-hoc service review meeting (which meeting may take place by way of video conference call).