Service Performance Levels Clause Samples
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Service Performance Levels. The network shall perform in accordance -------------------------- with the service performance levels set forth in Exhibit A ("Service Performance Levels"). AOL shall notify NETSTREAM in the event that the network fails to meet or exceed the Service Performance Levels in two consecutive months or on an average over a three-month period. NETSTREAM shall have three (3) months following the receipt of such notice to cure such failure. If NETSTREAM fails to cure such failure within such three (3) month period, AOL may, at its sole option, either (i) terminate this Agreement for default, in accordance with Section 8.2 ("Termination") or (ii) suspend the minimum network order commitments of Section 1.1 ("Commitments") until such time as the network meets or exceeds the Service Performance Levels (based on average measurements over three (3) calendar months). For purposes of the foregoing, suspending the minimum network order commitments shall mean that for each month until the network has been brought into compliance with the Service Performance Levels, AOL shall have no obligation to place any orders for network capacity with NETSTREAM for such month. Further, AOL shall have no obligation following any period of suspension to make up for any network capacity orders not made during such period of suspension.
Service Performance Levels. The Operator undertakes that the Bus Service shall be operated and managed by it in accordance with Service Performance Levels set out in Schedule- hereto [Service Performance Levels].
Service Performance Levels. In the event of any major service failure by either party, the specific failure will be documented in writing. The party committing the failure will acknowledge and rectify any service failure by taking appropriate remedial or recovery actions. Resolution of the service failure will be signed off by both parties.
Service Performance Levels