Problem Management definition

Problem Management means the resolution of the root cause of incidents and prevention of the re-occurrence of incidents and problems that are caused by errors within the IT infrastructure. “Problem Manager” means a person who is assigned to own the Problem to resolution.
Problem Management means the process of managing the lifecycle of the underlying cause of a Problem;
Problem Management means the procedures and actions performed or required to be performed by Seller upon written or oral request of Customer to investigate and manage the resolution of a reported condition in a manner that provides the Customer with a single interface.

Examples of Problem Management in a sentence

  • DCO takes care of the oversight of the Hosting Centers and the Telecommunication Switch Rooms (HVAC, electrical, receipt of equipment and salvage) and Hosting Center Services: SOM DTMB Incident Management, Problem Management, Change Management, Service Management Operations and Disaster Recovery Planning.

  • Problem Management Plus (PM+): a WHO transdiagnostic psychological intervention for common mental health problems.

  • In order to achieve this goal, Problem Management seeks to get to the root cause of incidents and then initiate actions to improve or correct the situation.

  • Problem Management A ‘problem’ is classified as the cause of one or more incidents.

  • Complete incident and problem management: - Service desk should address both Incident Management and Problem Management.


More Definitions of Problem Management

Problem Management means the process of tracking and managing all problems arising from defined Services in Triad’s environment, and resolving those problems arising from or related to the Services.
Problem Management means the process of tracking and managing all problems arising in Kraft’s information technology (“IT”) environment and recorded in the Problem Tracking System, and resolving those problems arising from or related to the Services.
Problem Management means the agreed procedures for providing support and problem resolutions services to Recipient.
Problem Management means a defined process for logging, recording and resolving problems. The aim is to detect the underlying cause of the incident to prevent it from reoccurring. This excludes problems relating to the data or infrastructure not managed by The Missing Link.
Problem Management has the meaning given in Part Q of this Schedule 1;
Problem Management means the agreed procedures for providing support and problem resolution services to the Client.
Problem Management means the process for identifying the Root Cause of Incidents and ensuring the implementation of long term solutions;