Complaints and Arbitration Sample Clauses

Complaints and Arbitration. 11.7.1 Subsequent to the award of this Contract for Professional Services, if the Professional submits a request for waiver of MBE/WBE/SDVOB participation goals and the Owner denies the request or fails to respond in any way within 20 days of receiving it, or if the Professional has received a written determination from the Owner that the Professional is failing or refusing to comply with goals, the Professional may file a complaint with the Director, Division of Minority and Women's Development in the Department of Economic Development ("Director"), according to the provisions of Section 316 of the Executive Law. The complaint must be filed within 20 days of the Owner’s receipt of the request for waiver, if the Owner has not responded in that time, or within 20 days of a notification that the request has been denied by the Owner or within 20 days of receipt of notification from the Owner that the Professional is failing or refusing to comply with goals.
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Complaints and Arbitration. The User is invited to send any complaint to the customer relations service indicated in the Special Conditions and on the Website. Any complaint other than as provided in article 5.2 concerning the conclusion, execution or termination of the Framework Contract and services for the issue and management of Electronic Money shall be notified by registered letter with receipt of acknowledgement to the following address: xxxxxxx@xxxxxxx-xxxx.xxx. If the User believes that the response provided is unsatisfactory, or in the absence of a response within one month after sending the letter, he/she may refer to the Financial Sector Supervisory Commission by post at 110 route d’Xxxxx X-0000 Xxxxxxxxxx or by email: xxxxxxxxx@xxxx.xx.
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Complaints and Arbitration a. Subsequent to the award of this Term Contract for Professional Services, if the CONSULTANT submits a request for waiver of MBE/WBE/SDVOB participation goals and the OWNER denies the request or fails to respond in any way within 20 days of receiving it, or if the CONSULTANT has received a written determination from the OWNER that the CONSULTANT is failing or refusing to comply with goals, the CONSULTANT may file a complaint with the Director, Division of Minority and Women's Development in the Department of Economic Development ("Director"), according to the provisions of Section 316 of the Executive Law. The complaint must be filed within 20 days of the OWNER’s receipt of the request for waiver, if the OWNER has not responded in that time, or within 20 days of a notification that the request has been denied by the OWNER or within 20 days of receipt of notification from the OWNER that the CONSULTANT is failing or refusing to comply with goals.
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Complaints and Arbitration. 20.1 You are obliged to/it is Your responsibility to advise Your travellers to, lodge a complaint which arises during the holiday, by reporting such complaint to Club Med’s management at the Village who will endeavour to rectify the problem on site. If the problem is not resolved during the Your/Your traveller’s stay, then You/Your traveller must
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Complaints and Arbitration. The User is invited to send any complaint to the customer relations service indicated in the Special Conditions and on the Website. Any complaint other than as provided in article 5.2 concerning the conclusion, execution or termination of the Framework Contract and services for the issue and management of Electronic Money shall be notified by registered letter with receipt of acknowledgement to the following address: xxxxxxx@xxxxxxx-xxxx.xxx. If the User believes that the response provided is unsatisfactory, or in the absence of a response within one month after sending the letter, he/she may refer to the Financial Sector Supervisory Commission by post at 110 route d’Xxxxx L-1150 Luxembourg or by email: xxxxxxxxx@xxxx.xx.
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Complaints and Arbitration a. Subsequent to the award of this Term Contract for Professional Services, if the CONSULTANT submits a request for waiver of MBE/WBE/SDVOB participation goals and the Owner denies the request or fails to respond in any way within 20 days of receiving it, or if the CONSULTANT has received a written determination from the Owner that the CONSULTANT is failing or refusing to comply with goals, the CONSULTANT may file a complaint with the Director, Division of Minority and Women's Development in the Department of Economic Development ("Director"), according to the provisions of Section 316 of the Executive Law. The complaint must be filed within 20 days of the Owner’s receipt of the request for waiver, if the Owner has not responded in that time, or within 20 days of a notification that the request has been denied by the Owner or within 20 days of receipt of notification from the Owner that the CONSULTANT is failing or refusing to comply with goals. If the CONSULTANT fails or refuses to comply with goals for participation by MBEs/WBEs and SDVOBs, as established by this Term Contract for Professional Services, the Owner may file a complaint with the Director pursuant to Section 316 of the Executive Law. A complaint shall set forth the facts and circumstances giving rise to the complaint together with a demand for relief. The party filing a complaint, whether the CONSULTANT or the Owner, shall deliver a copy to the other party. Both the complaint and the copy shall be delivered by either personal service or by certified mail, return receipt requested. Upon receipt of a complaint the Director shall provide the party against whom the complaint has been filed with an opportunity to respond to the complaint. If within 30 days of receipt of the complaint the Director is unable to resolve the complaint to the satisfaction of the Owner and the CONSULTANT, the complaint shall be referred to the American Arbitration Association for resolution pursuant to Section 316 of the Executive Law and the applicable requirements of Article 75 of the Civil Practice Law and Rules. Upon conclusion of the arbitration proceeding, the arbitrator will submit to the Director his or her award regarding the alleged violation of the Term Contract for Professional Services or refusal of the Owner to grant a waiver request by the CONSULTANT. The award of the arbitrator with respect to the alleged violation of the Contract or the refusal of the Owner to grant a waiver shall be final and may be v...
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Complaints and Arbitration. How to Make a Complaint We hope that You will be pleased with the service We provide. In the unlikely event of a complaint, You should contact the Administrator in the first instance on 0344 573 8069, or in writing to: The Customer Services Manager, Car Care Plan Limited, Jubilee House, 5 Xxx Xxxxx Xxxxxxxx Xxxx, Xxxxxxxxx, Xxxx Xxxxxxxxx XX0 0XX. You can also email Us at xxxxxxxxxx@xxxxxxxxxxx.xx.xx. If it is not possible to reach an agreement, You also have the right to ask the Financial Ombudsman Service to review your case. The right to apply to the Ombudsman must be exercised within six months of the date of Our final decision. For more information You can visit the Financial Ombudsman Service website: www.financial- xxxxxxxxx.xxx.xx or write to: The Financial Xxxxxxxxx Xxxxxxx, Xxxxxxxx Xxxxx, Xxxxxx X00 0XX. Telephone: 0000 000 0000 or 0000 000 0000. The above complaints procedure is in addition to Your statutory rights as a consumer. For further information about Your statutory rights contact Your local authority trading standards service or Citizens Advice Bureau. We abide by the Motor Industry Vehicle Warranty Products Code of Practice which can be found on The Motor Ombudsman website at xxx.XxxXxxxxXxxxxxxxx.xxx. The Motor Ombudsman will offer free impartial information and if appropriate an alternative dispute resolution process in the event that You are not satisfied with the outcome of a concern. For further information, You can visit The Motor Ombudsman website at xxx.XxxXxxxxXxxxxxxxx.xxx or call their Information Line on 0345 241 3008. General Conditions that Apply to this Policy Governing Law This policy is subject to English Law unless otherwise agreed.
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Related to Complaints and Arbitration

  • GRIEVANCE AND ARBITRATION Casual employees have access to the grievance and arbitration procedures. (Reference Article 9 - Grievances and Article 10 - Arbitration.)

  • Disputes and Arbitration 22. Any dispute concerning a question of fact arising under this contract shall be disposed of by good faith negotiation between duly authorized representatives of the County, the Office of the State Auditor, and the Firm. Such a resolution shall be reduced to writing and a copy thereof mailed or furnished to the Firm and shall be final and conclusive. If a resolution cannot be reached, the Firm shall mail or furnish to the Board of Supervisors of the County and the Office of the State Auditor a written request for review. The Firm shall be afforded an opportunity to be heard and to offer evidence in support of his/her/its position on the issue in dispute and under review. The review will be handled under a three (3) person panel for arbitration composed of the Deputy State Auditor, the Director of Technical Assistance and the Director of the Financial and Compliance Audit Division. The decision of the Arbitration Panel of the Office of the State Auditor on the review shall be final and conclusive unless determined by a court of competent jurisdiction in Xxxxx County, State of Mississippi, to have been fraudulent, capricious, or so grossly erroneous as necessarily to imply bad faith, or not be supported by substantial evidence. Pending final decision of a dispute hereunder, the Firm shall proceed diligently with the performance of the duties and obligations of the contract.

  • GRIEVANCE AND ARBITRATION PROCEDURE 8.01 The parties to this agreement believe it is important to adjust complaints and grievances as quickly as possible as provided for herein. The employee or Union shall first discuss any individual complaint informally with the Director of Care or designate at the first opportunity.

  • GRIEVANCE PROCEDURE AND ARBITRATION 8.01 For purposes of this Agreement, a grievance is defined as a difference arising between the parties relating to the interpretation, application, administration or alleged violation of the Agreement including any question as to whether a matter is arbitrable.

  • Dispute Resolution and Arbitration The following procedures shall be used in the resolution of disputes:

  • Grievance Arbitration Notwithstanding any other provision of this Agreement, for the purposes of this Article, an Employee has the right to grieve any filling of a vacancy or Assignment in the bargaining unit.

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